I’m using WooCommerce and WooCommerce Bookings on my Wordpress site but am having significant issues with the calendar not loading but just ‘spinning’ and so customers can’t choose a date to book. Purging the cache solves it temporarily, but then it comes back. Can anyone recommend a solution please?
calendar not loading but just ‘spinning’
Error
I have tried to use the WP Cache Plugin to delete all cache because I think it may be related to Cache, but this problem has not disappeared.
Related
If a user adds a product to card, then goes to account page and registers a new account, the product(s) in the cart are automatically removed. How to prevent this behavior?
Try following these debugging steps:
https://businessbloomer.com/woocommerce-solving-cart-empty-issue/
Fix 1. Make sure there is no “red alert” under WooCommerce / System Status
Fix 2. Click the following buttons under WooCommerce / System Status / Tools
Fix 3. Check your Theme, WooCommerce & WordPress are using updated, compatible versions
Some premium themes won’t notify you if there is an update available. You have to make sure you’re using the latest, Woo-compatible version. Check with your theme vendor, plugin developers and see if anything has been reported.
For example, you might have updated WooCommerce too soon – sometimes premium plugins/themes require a few days/weeks before they can adapt to the new changes (if major) and become 100% compatible.
Fix 4. Save (flush) your permalinks
Go to WordPress/Settings/Permalinks and click on “save”. This should flush the permalinks and give you a chance to test the cart again.
Fix 5. Check you have no spaces in your checkout end-points
Go to WooCommerce/Settings/Checkout and make sure you have no spaces in your end-points. This happened to a client a while ago and it too me ages to find out (who would think the permalinks had been changed?):
WooCommerce Checkout Endpoints
Fix 6. Properly set up your WordPress cache plugin
Cart and Checkout pages should not be cached – if your WordPress cache plugin is for some reason caching WooCommerce pages, your cart will probably show as empty. Make sure to select a WooCommerce-compatible cache plugin 🙂
Also: ask your hosting to disable or properly set up server cache
Some hosts have their own cache system and this is sometimes applied to your website by default. Create a ticket or give them a quick call to find out if they have anything like that and if they can disable that as soon as possible.
For example: WPEngine uses its own cache. This might affect your WooCommerce Cart. Please contact support so they can create a caching exception list for WooCommerce and/or ajax files
Fix 7. Disable all plugins but WooCommerce
This is a typical troubleshooting operation. Disable all plugins and see if the Cart is back functioning. If YES, reactivate one plugin at a time and test the Cart again. As soon as you find the “guilty” plugin – yay! – time to substitute that plugin or see if there is an update available!
Fix 8. Try switching to a default WordPress Theme (e.g. TwentySixteen)
This is to prove the error is not theme-related. You won’t lose any content if you switch between themes, so don’t worry. If the error goes away, then check with your theme developers and report the bug 🙂
I'm facing a little weird problem: when I change the billing or shipping address inside My Account screen, the address seems to have changed, however after refresh the page, the old address remains there and I look at the admin and check that anything was changed.
Have you ever seen that issue before? My theme still uses Woocommerce 1.6.4 because we're working on a new theme development and we can't update WC yet.
Any helps?
This has happened to me before. The problem was the WP Super Cache Plugin. The document below on the Woocommerce website explains why this happens. The cart, my account, and checkout page need to stay dynamic since they display information specific to the current customer.
https://docs.woothemes.com/document/configuring-caching-plugins/
If you aren't using a caching plugin, try clearing out your browser cache. If that doesn't fix the issue, I would revert back to the basics. Updating Woocommerce would be highly recommended, but in your case, I would disable any new plugins you have added. Since you are using an old version of Woocommerce, any new plugins added could be creating a conflict. I hope that helps!
So I recently updated the woocommerce plugin on a wordpress ecommerce store that I manage, however, previously the theme being used on the site had been developed from a template & once the update of woocommerce completed, the front-end of the site broke.
As a result I reverted back to the old version of woocommerce as a temporary fix. The problem is that now in the back-end in the orders tab, none of the orders from before the update are being shown - even though it states that there are over 4000.
I assume that this is something to do with the DB?
Any ideas?
Thanks
Not sure, but maybe this might contain the solution because it's kind of a similair problem. And if you can't get the answer here, you might wan't to ask the woocommerce support.
This problem occurred recently - if I am not logged into Wordpress, I am not able to add products to my WooCommerce cart. It redirects to the cart page as it should but shows 'Cart Empty'. Works perfectly when I am logged in as a user in any role. I searched around and found this thread: http://wordpress.org/support/topic/plugin-woocommerce-cart-brokennot-adding-products
I've tried changing my session folder with a custom php.ini file but the problem is still persisting. I used Duplicator and set up an instance on my localhost - where it works without issues, so that tells me the problem isn't with the theme or the plugins. What other issues with hosting could be causing this?
For me the error was caused by Rackspace's "Varnish" script. it's a server-side caching tool that they use. I don't have more details than than. but once I alerted Rackspace, they fixed it pretty fast.
I'm trying to get WooCommerce up and running on a basic site, and I'm having a problem with the cart.
Basically, when I'm logged in as admin, everything works as expected. But when I'm not logged in, I can add an item to the cart, but the cookies immediately disappear, thereby stopping the cart from working at all... It seems like the session is being reset by either WooCommerce or Wordpress every time a WooCommerce page is visited by a guest.
This is a big problem, as I don't want anyone to be signing up for accounts to buy my single product.
Does anyone know what could be causing this, and how to fix it? I've looked through the WooCommerce code, and I can't see anything but the init method of the $woocommerce global calling the methods that set the cookies... And the cookies themselves are set to be deleted when the browser closes, but they are being overwritten as soon as the cart page loads.
I just ended up installing JigoShop. Needed some CSS tweaks to work with TwentyTwelve, but it allows people to buy stuff, which is more than WooCommerce has done for me ;)
We had the same problem on https://sherpax.cz ecommerce store. Go to plugins, and remove all caching plugins (Comet cache, etc.). There was an issue with session mixing even if Comet cache was set up properly not to cache particular pages (cart, etc.).