Here Waypoint Sequencing API Doesn't Honor Delivery Windows - here-api

Question

I am experimenting with the HERE Waypoint Sequencing API using the new JSON request format, and it doesn't seem to take into account delivery windows specified in the times array within the plan object. I went back to the example provided in the documentation and found that the same thing was happening: Arrival and departure times are far from the specified delivery windows.
In my Example, Customer 1 has times:
"times": [["2020-07-04T08:00:00Z","2020-07-04T10:00:00Z"],["2020-07-04T16:00:00Z","2020-07-04T18:00:00Z"]]
However, the solution contains:
"time": {
"arrival": "2020-07-04T00:30:00.000+0000",
"departure": "2020-07-04T00:33:00.000+0000"
}
Which isn't even close.
Endpoint: https://wps.hereapi.com/v8/findsequence
Request:
{
"configuration": {
"optimizations": {
"traffic": "liveOrHistorical",
"waitingTime": {
"bufferTime": 15,
"reduce": false
}
}
},
"fleet": {
"profiles": [{"type":"car","name":"normal_car"}],
"types": [
{
"amount": 1,
"capacity": [10,5],
"costs": {
"distance": 0.0001,
"fixed": 22,
"time": 0.0048
},
"id": "string",
"limits": {
"maxDistance": 20000,
"shiftTime": 21600
},
"profile": "normal_car",
"shifts": [
{
"breaks": [
{
"duration": 180,
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"times": [["2020-07-04T08:00:00Z","2020-07-04T10:00:00Z"],["2020-07-04T16:00:00Z","2020-07-04T18:00:00Z"]]
}
],
"end": {
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"time": "2020-07-04T23:30:00Z"
},
"start": {
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"time": "2020-07-04T00:30:00Z"
}
}
],
"skills": ["fridge"]
}
]
},
"id": "7f3423c2-784a-4983-b472-e14107d5a54a",
"plan": {
"jobs": [
{
"id": "string",
"places": {
"deliveries": [
{
"demand": [10,5],
"duration": 180,
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"tag": "Customer 1",
"times": [["2020-07-04T08:00:00Z","2020-07-04T10:00:00Z"],["2020-07-04T16:00:00Z","2020-07-04T18:00:00Z"]]
},
{
"demand": [10,5],
"duration": 180,
"location": {
"lat": 53.53088,
"lng": 14.98471
},
"tag": "Customer 2",
"times": [["2020-07-04T08:00:00Z","2020-07-04T10:00:00Z"],["2020-07-04T16:00:00Z","2020-07-04T18:00:00Z"]]
}
],
"pickups": [
{
"demand": [10,5],
"duration": 180,
"location": {
"lat": 52.53088,
"lng": 13.98471
},
"tag": "some_tag",
"times": [["2020-07-04T08:00:00Z","2020-07-04T10:00:00Z"],["2020-07-04T16:00:00Z","2020-07-04T18:00:00Z"]]
}
]
},
"skills": ["fridge"]
}
],
"relations": [
{
"jobs": [
"string"
],
"type": "flexible",
"vehicleId": "7f3423c2-784a-4983-b472-e14107d5a54a"
}
]
}
}
Response:
{
"problemId": "7f3423c2-784a-4983-b472-e14107d5a54a",
"statistic": {
"cost": null,
"distance": 441655,
"duration": 20127,
"times": {
"break": 0,
"driving": 19587,
"serving": 540,
"waiting": 0
}
},
"tours": [
{
"vehicleId": "string",
"typeId": null,
"stops": [
{
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"time": {
"arrival": null,
"departure": "2020-07-04T00:30:00.000+0000"
},
"load": [
],
"activities": [
{
"jobId": "departure",
"jobTag": "departure",
"type": null,
"location": null,
"time": null
}
]
},
{
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"time": {
"arrival": "2020-07-04T00:30:00.000+0000",
"departure": "2020-07-04T00:33:00.000+0000"
},
"load": [
],
"activities": [
{
"jobId": "Customer 1",
"jobTag": "Customer 1",
"type": null,
"location": null,
"time": null
}
]
},
{
"location": {
"lat": 52.53088,
"lng": 13.98471
},
"time": {
"arrival": "2020-07-04T01:34:05.000+0000",
"departure": "2020-07-04T01:37:05.000+0000"
},
"load": [
],
"activities": [
{
"jobId": "some_tag",
"jobTag": "some_tag",
"type": null,
"location": null,
"time": null
}
]
},
{
"location": {
"lat": 53.53088,
"lng": 14.98471
},
"time": {
"arrival": "2020-07-04T03:53:37.000+0000",
"departure": "2020-07-04T03:56:37.000+0000"
},
"load": [
],
"activities": [
{
"jobId": "Customer 2",
"jobTag": "Customer 2",
"type": null,
"location": null,
"time": null
}
]
},
{
"location": {
"lat": 52.53088,
"lng": 13.38471
},
"time": {
"arrival": "2020-07-04T06:05:27.000+0000",
"departure": null
},
"load": [
],
"activities": [
{
"jobId": "arrival",
"jobTag": "arrival",
"type": null,
"location": null,
"time": null
}
]
}
],
"statistic": {
"cost": null,
"distance": 441655,
"duration": 20127,
"times": {
"break": 0,
"driving": 19587,
"serving": 540,
"waiting": 0
}
}
}
],
"unassigned": null
}
Am I missing something?