How do you report a defect to Skype for Business? - skype

I'd like to report a bug to Skype for Business. I noticed there is a get logs button on Skype but no way to actually report a problem. What can I do to report what I'm seeing and send over the logs file so that a Skype for Business developer could look at it?

Skype => Help => Give Feedback
You can report it here or by using the feedback option in the Skype client.
Try it

Related

Skype chatbot not updating to latest publish

I'm having trouble with microsoft chatbot on skype. The chatbot on skype not updating to latest bot I published from the visual studio. Here some screenshot of that.
Emulator Version (The right one, the test chatbot from the developer portal is the same response as this)
The skype version (The response is from my old version of chatbot script)
This is the ngrok inspection (all 200, In other word it's getting to the server, though it's wrong)
The AppID is e1425cb5-f16e-4c64-80d7-82b29d742268 and I've tried it from azure, too. The response is the same and for additional information the channels are not yet published + skype is up to date. Anyone get this strange bug too?
EDIT 1: Additional Information
After I use some breakpoint. The skype and emulator both catch the breakpoint on this one.
The strange things is, the skype one catch on this scripts (SimpleDialogFxm) which is my old one.
While the emulator one is catch on the right scripts (SimpleDialogue).
Try sending a /deleteprofile message to the Skype bot. It might be possible the the Skype bot is relying on the dialog state.
By sending that message you will force the bot to delete all the information in the data bags.
I had similar issues. The solution was to remove the bot from Skype contacts list and add again.
Also note, that the bot is not updated on Skype when we change it's name, profile picture or description. Seems it's a bug.

Record Calls, Messages & Video using Skype For Web SDK

Everyone,
Was searching over the net but didn't find any article describing the information. Can any please tell me whether I can record calls, videos & messages using Skype For Web SDK ?
Sorry I didn't demonstrated any code cause I didn't find anything so Keep it short and simple.
I don't think Skype for web SDK team has any intention to provide Recording or Cognitive analytics ability to Web SDK in the near future. So i decided to go with alternative ways.
After a lot of research, i have decided to use Skype Media bot along with Skype Web SDK to record audio and video conversations.
Create a Skype Media Bot and add Skype for Business as channel.
Register this bot with Skype for Business online ( Only Tenant Administrator can do that)
Make sure in each conference, this Skype Bot is also invited by default. So this bot is a participant in each conference call. It records audio and video.
Skype Bot has simple interface to Record, Respond, Convert audio to text and many more features.
Github samples can be found here
Skype Bot framework has NodeJS and C# APIs.

GA Open Email Tracking

I would like to know how many of my clients open the automatic emails my website sents (ex Order Received etc).
Is there any detailed guide for newbies out there? I found several tutorials but they are really old. I use GA Universal Tracking.
Nice post, I have tried something similar but it did not work out very well for myself so I then started using ContactMonkey & have been very happy with the service they provide.
The recipient of your email doesn't need to acknowledge the read receipt. The tracking just happens in the background.
You can check out ContactMonkey by visiting their site
Hope that helps!

How does Snap engage manage to integrate with Skype?

They have a technology which allows them to connect with skype as a "friend" and then when there is an incoming chat on the website, it forwards that chat to the skype client.
I can't see anything in the skype API that allows this, how do they do it?
AFAIK, companies like Snapengage and ClickDesk use Skype API to do this.

Accessing a users contacts from a webpage

Is it possible to access a mobile users phone contacts from a web page? The company I work for would like to use QR codes to direct people to a coupon on their website and then give viewers the option of sending the url to their friends in a text message.
Obviously this would be an opt in service. Perhaps you would need to build a mobile application to accomplish the task? If anyone has an idea on how to accomplish this or something similar please let me know.
As far as I know, it is not possible to access the contact database via a web page, on any of the major platforms; in order to access this data, a native application is required.
Nate is right.
The only thing that you can do (that won't accomplish everything you need) is encode SMS message in QR code (e.g. "sms:number:subject" see http://code.google.com/p/zxing/wiki/BarcodeContents), this way your company will get user's phone number as part of SMS message, but not numbers of his/her friends.
An API for accessing contacts is being built into the WebApi by Mozilla but as of today it's not enabled by default and I expect cross browser support is still far off.

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