Error message when creating a contact in vtiger CRM - crm

Question

I try to add new contact into vtiger crm. But There is an Error message when creating a contact.
{"success":false,"error":{"code":"Record you are trying to access is not found","message":"Record you are trying to access is not found","title":null}}
.So please help me to resolve this error.

Answer 1

First Enable comments in config.inc.php Like as below
ini_set('display_errors','on'); version_compare(PHP_VERSION, '5.5.0') <= 0 ? error_reporting(E_WARNING & ~E_NOTICE & ~E_DEPRECATED) : error_reporting(E_ALL & ~E_NOTICE & ~E_DEPRECATED & ~E_STRICT); // DEBUGGING
ini_set('display_errors','on'); error_reporting(E_ALL); // STRICT DEVELOPMENT
first give file permission from below DIR :
\libraries\log4php\LoggerManager.php in that find 0222 then replace with 0777
\libraries\log4php.debug\appenders\LoggerAppenderFile.php in that find 0222 then replace with 0777
Enable log4php debugging flag in config.performance.php
'LOG4PHP_DEBUG' => true,
Instead of
'LOG4PHP_DEBUG' => false,
Open log4php.properties file and put below line
log4php.rootLogger=DEBUG,A1
Instead of
log4php.rootLogger=FATAL,A1
Then after creating a contact in vtiger CRM and check error logs in \logs\vtigercrm.log or \logs\vtigercrm.log.1 files, It should have been a field twice or you need to Do SQL MODE = ''.

Answer 2

Enable log_sql in config.inc.php file, after that try to create new contact again.
Then check the adodb_logsql table for MySQL errors.
$dbconfig['log_sql'] = true;