On our site, https://www.nzmotorhomerentals.co.nz/ we have created an tag in our GTM container to track Adwords conversion, however are having issues getting the tag to fire when a user clicks the Confirm button at the end of the booking process. We believe this is due to the pop-up screen once a user clicks on a search result.
At the moment the booking process is as follows:
1. User lands on homepage or other landing page.
2. User enters search criteria, and clicks 'Search'
3. User lands on /results page and then clicks 'Select' on chosen vehicle
4. Pop-up window appears and user clicks 'Go to final step'
5. User lands on final booking page and clicks 'Confirm'. When a user clicks 'Confirm' this is when we want the tag to fire.
We have tried a wide range of trigger variables with no luck. We managed to get a tag to fire on step 1 when a user clicks 'Search' as a way of troubleshooting, however have not been able to get any tags to fire once a user lands on the /results page and further into the booking flow.
All content from /results onward is a custom piece of html that is pulling from a broker site (this website is an affiliate model). We are wondering if Google Manager is able to read this custom code at all.
Any assistance on how variables to set to fire this trigger is much appreciated.
your booking form is implemented in the iframe and is unavailable to Tag Manager.
Related
I have an ajax form with some questions of choice but every question will be displayed on new screen (screen by screen) by button.
I want to track users behavior on my form page. I want to know after which question user has left the page (which questions they filled up)
Also I would like to know from which devices they have visited the form page and how long they were on this page
Is it possible to track all of this by GA or GTM?
If the form is screen-by-screen as you said, it sounds like you need to track two things.
An event for clicking the "Next" button
A virtual pageview for each screen.
This way, you can look into your Exit Pages report to see what screen the left the page from.
As for device tracking information, that type of data is automatically captured by GA.
So, basically. You'd have a virtual pageview for the first screen (assuming this form is a popup modal). If it's not a popup modal, then you'd just have the normal pageview for that first screen.
For instance, if the user has to click a link/button for the form to start, then you'd, ideally, fire an event for clicking that link/button, fire a virtual pageview when the first screen loads, fire an event when the user clicks the next button, then rinse and repeat for the subsequent screens.
Also, it may be a good idea to track the last screen's "next" button (or "finish") button as a separate event. Then, you can see in your events report who has filled out all of the screens and submitted.
Another thing worth pointing out: If you also want to show which question was the last one filled out, you can provide the name of the question (or an id, or some kind of brief and canonical identifier) in the virtual pageview as a custom dimension.
I'm running into an issue for a form submission event firing too often (200x). The trigger for the event is created from the GTM standard Trigger Type of "Form Submission" where we're checking validation and have specified the conditions to be only on the Page URL where the form exists. We've tested it in GTM preview mode and seeing that the event fires.
Update 1/28-
The form is on a pop-up through our homepage (https://mybrightwheel.com) after the user clicks on "Request a Demo" (so the event fire should not happen on this initial button click). The event fire should occur after they get into the demo request form and complete a successful form submit. And below that is a shot of the trigger. Any help here is appreciated.
That trigger hasn't specified which button it's firing on. You have 2 buttons in that screenshot, it's recording both. You need to tell it to fire on one button or the other by specifying link text or link url (i.e. where the user ends up on clicking the link)
I have an acknowledgement popup modals on near about 15 html pages which appears on successful form completion. How would I know/track from which page the modal was triggered?
I have added a google tag manager code for popup event of modals which shows the number of count it was popped up. I also read about Virtual page views but not sure if its a correct method to track page wise popups.
Please help.
TIA
I have a newsletter form on my website which is getting track on every hit of submit button. But now I recognize that if I simply hit submit button without filling any email than also it get track by GA code.
I want my newsletter form should only be tracked on successful submission and not on any blank submission.
You need to bind your event tracking to a successful form submission. It sounds like you are currently binding it to the click event on the submit button.
Start by getting your tracking event bound to submit event of the form (and not click event of the button) and then you'll have to write some code to find out when the form submission is valid.
Without further information about you page construction no-one can help any more than this.
I have a third party form that I can't control. I'm putting that form on my webpage via an iFrame. I am then trying to redirect that iFrame to a new page after the form has been submitted.
Example:
User visits my webpage. They enter their email in the web-form. They then hit submit. The iFrame is redirected to a page that displays "Thanks for confirming your email!" etc..
Essentially after they enter their email I want that iFrame to redirect to a different page. I don't know how to do it because I don't control the form. I was thinking maybe adding a button or function when they hit enter or click submit that it submits the form then after a set amount of time it r
This is considered cross site scripting http://en.wikipedia.org/wiki/Cross-site_scripting so I'm not sure if it will work. Maybe you could open the subscribe form in a modal(like this http://colorpowered.com/colorbox/) and then the user will close the modal when he wants.