Contrast ratio requirements for WCAG level AA - accessibility

I'm working on a website design that needs to meet WCAG 2.0 AA requirements - and I'm not sure how to interpret the contrast ratio requirements:
"1.4.3 Contrast (Minimum): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following"
(reference: https://www.w3.org/WAI/WCAG21/quickref/?versions=2.0#qr-visual-audio-contrast-contrast).
Given that most (if not all) operating systems as well as browsers nowadays have contrast enhancement features built-in, what's the rationale for this requirement?

Given that most (if not all) operating systems as well as browsers nowadays have contrast enhancement features built-in, what's the rationale for this requirement?!
People can not always choose which operating system they use, for instance when using an interactive kiosk (public terminal), or won't be able to install such plugins (university computers, mobile phone, ...)
WCAG defines minimum and enhanced contrast ratios. Those are still insufficient for people with important disabilities like glaucoma, LHON, ... Those requirements have to be seen as "minimal" (or enhanced), not "optimal".
Certain people (like elderly people) won't know every shortcut to activate a given accessibility feature.

It should not be necessary for a user who requires enhanced accessibility features to install plugins or alter settings for them to use your website/service. By meeting the WCAG guidelines on contrast (and other things) you can improve the experience for those users in a vanilla browser and operating system.
There are many contrast checkers online which help with this, I use this one. This SO question explains what the different ratings mean very well.
I like to think that when it comes to accessibility it is worth investing time in doing it properly so that more people can use your site or service. Not making your site/service accessible when it is relatively easy to do so is locking these users out. They will shop elsewhere rather than battle with browser/OS settings in order to get your website usable for them.
If it requires user customization of your site just to make it usable, that is a fail on your part.
A side benefit is that for people with nominal eye site, your site will be easier to read and look at for long periods of time if foreground items contrast well with the background. Which is something you probably want, right?

Related

What is "Privacy by Design"? And how to achieve it?

I noticed that tutanota and mega.io mentioned "Privacy by design" in their homepages. So, I became curious and found the wikipedia page about Privacy by design, but it seems to be an abstract concept (a collection of principals). However, I was looking for something like - do a and b or implement y and z. For example, mega.io uses Zero Knowledge Encryption (User-Controlled End-to-End Encryption). What other features do a product need to have to be called a "Privacy by Design" service.
By their very nature, abstract principles do not concern themselves with implementation detail. There are many different ways to implement them, and mandating one approach over another is simply out of scope – what matters is the net effect. It's also applicable to non-tech environments, paper records, etc; it's not exclusive to web dev.
Privacy by design (PbD) is a term coined by Ann Cavoukian, an ex-information commissioner in Canada, and it has a collection of principles, as that Wikipedia page describes. PbD is also referenced by GDPR. I've given various talks on privacy and security at tech conferences around the world – you can see one of my slide decks on PbD.
So how do you use them in web development? Take the second principle: "Privacy as the default". This means that if a person using your web app does nothing special, their privacy must preserved. This means, amongst other things, that you should not load any tracking scripts (perhaps even remote content), and not set any cookies that are not strictly necessary. If you do want to track them (and thus break the user's privacy to some extent), then you need to take actual laws into account, such as the EU privacy directive, which is what requires consent for cookies and trackers.
So although the principle itself did not require these measures, it influenced the technical decisions you needed to make in your implementation in order to comply with the spirit of the principle. If that happens, the principle has done its job.
So what you have to do in order to claim privacy by design (though it's not like you get a badge!) is to introspect and consider how these principles apply to your own services, then act on those observations and make sure that the things you design and build conform to the principles. This is a difficult process (especially at first), but there are tools to help you perform "privacy impact assessments" (also part of GDPR) such as the excellent PIA tool by the French information commissioner (CNIL).
If you're thinking about PbD, it's worth looking at two other important lists: the data protection principles that have been the basis of pretty much all European legislation since the 1980s, including GDPR, and the 6 bases for processing in GDPR. If you get your head around these three sets of concerns, you'll have a pretty good background on how you might choose to implement something privacy-preserving, and also a good set of critical guidelines that will help you to spot privacy flaws in products and services. A great example of this is Google Tag Manager; it's a privacy train wreck, but I'll leave it to you to contemplate why!
Minor note: the GDPR links I have provided are not to the official text of GDPR, but a reformatted version that is much easier to use.

How to balance DRY principle with minimizing dependencies?

I'm having a problem with the DRY principle (Don't Repeat Yourself) and minimizing dependencies that revolves around Rete rules engines.
Rules engines in large IT organizations tend to be Enterprise (note the capital "E" - that's serious business). All rules must be expressed once, nice and DRY, and centralized in an expensive rules engine. A group maintains the rules engine and are the keepers of the rules sets.
When that IT organization is part of an American insurance company, there tend to be lots of rules. There are rules that apply to all states and products, but each state tends to evolve its own laws for different products, so the rules need to reflect these quirks. The categories are many: actuarial, underwriting, even for ordering credit and motor vehicle reports from 3rd party bureaus.
The problem that I have from a design standpoint is that centralizing rules and processing is certainly nice and DRY, but there are costs:
Additional network hops to access the centrally located rules service and return results;
Additional complexity if the rules engine is exposed as a SOAP web service - consumers have to package up SOAP requests and OXM the response back to their own domain;
Additional interfaces between the enterprise group that maintains the rules engine, the business that sets and maintains the rules, and the developers that consume them;
Additional complexity - sometimes a data-driven solution might be enough.
Additional dependencies - components who don't have control of their own rules have to worry about external dependencies on the rules engine for testing, deployment, releases, etc.
These problems crop up with lots of other Enterprise technologies (e.g., B2B gateways, ESBs, etc.)
The same Enterprise groups also tout SOA as a foundational principle. But my understanding of proper service design is that they should tile the business space and be idempotent, independent, and isolated. How can a service be independent and isolated if its rules are maintained somewhere else?
I'd like to err on the side of simplicity, arguing that eliminating dependencies should take precedence over centralization if the rules can be shown to apply only in isolated circumstances. I'm not sure the argument will win the day.
So my questions are:
Where do you fall on the centralization versus independence argument?
What's your experience with Enterprise tools like rules engines?
How can I make the argument for isolation stronger?
If my view is incorrect, what argument would you make in favor of centralization?
In the long run, easy maintenance of the whole thing would be an absolute requirement.
So DRY should be honoured at all cost even if that involves a loss of performance here and there, some additional configuration issues and other "minor" problems.
Also "independent" is different than "self-contained".
Otherwise imagine the situation when you need to change something and you have to contact a lot of different parties to force them to update. With DRY you also solve the problem of having incompatible versions running at the same moment for a brief period of time.
So
Centralization > Indepenence (at least in the system you describe)
Single point of truth for rule engines (everybody on the same page)
Remind them the cost of maintenance as years pass
I find your view correct.
Your question is very Enterprise-specific, and I'm more into desktop stuff, so I hope this answer is not too general.
I liked the concept of Don't Repeat Yourself, until I found out how it was being codified and ossified. I liked it because it agreed with me (duh!) and my own ideas about how to make code more maintainable and less error-prone.
Basically, I see greater maintainability as requiring more of a learning curve on the part of the maintainer. I don't think there's an easy way around that. Here's an example of how to increase maintainability by a good factor, but not without a learning curve.

Guidelines for custom tools

While developing products, we often need to create proprietary tools to test some of their unique features or diagnose problems. In fact the tools can be at lest as interesting as the products themselves, and some of our internal groups have asked for copies of them.
So, aside from the obvious business-driven rules (e.g. don't retrieve sensitive data), what do you differently when you build personal or internal tools, as opposed to for-sale products, and why?
What's more (or less) important to you in internal tools, and do you consider overall value to the company when you build them?
Thanks for your thoughts!
First, internal tools are always developed quick and dirty. Almost no testing - it just has to do the work.
UI is not as important as with a customer-facing app.
Internal tool can use internal/private/proprietary knowledge of the products and frameworks they test. For example, our last product bypassed part of our published API and used a non-documented web service call to achieve better results.
This is an important point,but a losing battle: NEVER EVER leave internal tools with a customer.
As a consultant, I sometimes had to use and even develop those tools in the field. I try to hide it from my clients, but from time to time, they demand I leave the tool with them (or worse, call the sales rep and ask for that "magic tool"). You don't want customers judging your entire company's production level based on tools build according to points 1-3.
From an engineering perspective, I wouldn't do anything differently:
Both internal and for-sale tools need to be well-written and well-documented
Both need to be created given a set of requirements, deadlines, budgetary restraints, etc.
Both need to be tested or validated
The one big difference I see would apply to the for-sale products as opposed to the internal tools: for-sale products need marketing, support, etc that internal tools can do without.
Additionally, since internal tools will be used in a somewhat more controlled environment, they don't need to be tested against different computer systems, Internet browsers, etc.
The biggest difference:
It's with the personal and internal tools that you can be more free to try out a new technology, the latest fashion. You can take risks that you wouldn't take with the application that you are actually shipping to customers.
Since the diagnostics I build are usually very special-purpose, I tend to provide more options and built-in examples than I would for customer-facing products. In other words, I assume the user is more familiar with the technology than a customer would generally be, and I provide more ability to tweak the way the tool operates without worrying that it might overwhelm the user. But I also try to make it satisfy 80% of the use cases without much "help" from the user.

How can you program if you're blind?

Locked. This question and its answers are locked because the question is off-topic but has historical significance. It is not currently accepting new answers or interactions.
Sight is one of the senses most programmers take for granted. Most programmers would spend hours looking at a computer monitor (especially during times when they are in the zone), but I know there are blind programmers (such as T.V. Raman who currently works for Google).
If you were a blind person (or slowly becoming blind), how would you set up your development environment to assist you in programming?
(One suggestion per answer please. The purpose of this question is to bring the good ideas to the top. In addition, screen readers can read the good ideas earlier.)
I am a totally blind college student who’s had several programming internships so my answer will be based off these. I use windows xp as my operating system and Jaws to read what appears on the screen to me in synthetic speech. For java programming I use eclipse, since it’s a fully featured IDE that is accessible.
In my experience as a general rule java programs that use SWT as the GUI toolkit are more accessible then programs that use Swing which is why I stay away from netbeans. For any .net programming I use visual studio 2005 since it was the standard version used at my internship and is very accessible using Jaws and a set of scripts that were developed to make things such as the form designer more accessible.
For C and C++ programming I use cygwin with gcc as my compiler and emacs or vim as my editor depending on what I need to do. A lot of my internship involved programming for Z/OS. I used an rlogin session through Cygwin to access the USS subsystem on the mainframe and C3270 as my 3270 emulator to access the ISPF portion of the mainframe.
I usually rely on synthetic speech but do have a Braille display. I find I usually work faster with speech but use the Braille display in situations where punctuation matters and gets complicated. Examples of this are if statements with lots of nested parenthesis’s and JCL where punctuation is incredibly important.
Update
I'm playing with Emacspeak under cygwin http://emacspeak.sourceforge.net I'm not sure if this will be usable as a programming editor since it appears to be somewhat unresponsive but I haven't looked at any of the configuration options yet.
I'm blind, and have been programming for about 13 years on Windows, Mac, Linux and DOS, in languages from C/C++, Python, Java, C# and various smaller languages along the way. Though the original question was around configuring the environment, I think it's best answered by looking at how a blind person would use a computer.
Some people use a talking environment, such as T. V. Raman and the Emacspeak environment mentioned in other answers. The more common solution by far is to have a screen reader which runs in the background monitoring OS activity and alerting the user via synthetic speech or a physical braille display (generally showing somewhere from 20 to 80 characters at a time). This then means a blind person can use any accessible application.
So, I personally use Visual Studio 2008 these days, and run it with very few modifications. I turn off certain features like displaying errors as I type since I find this distracting. Prior to joining Microsoft all my development was done in a standard text editor like Notepad, so once again no customisations.
It is possible to configure a screen reader to announce indentation. I personally don't use this, since Visual Studio takes care of this, and C# uses braces. But this would be very important in a language like Python where whitespace matters. Finally, Emacspeak does make use of different voices/pitches to indicate different parts of syntax (keywords, comments, identifiers, etc).
I am blind and have been a programmer for the last 12 years or so. Currently am a senior architect and work with Sapient Corporation (a cambridge-based consulting company creating both Web-based and thick client based enterprise solutions).
I use several screen readers but mostly stick with Jaws for windows and NVDA.
I have mostly worked on the Microsoft platform and visual studio as my environment. I also use tools like the MS Sql enterprise studio and others for DB access, network monitoring etc.
I tried to spend some time with emacspeak but since my work was mostly based on the MS platform, never really spent a lot of time there.
I have also spent a couple of years working on C++ on linux - mostly used notepad or visual studio on windows for all the coding and then samba to share files with the linux environment.
Also used borland C for some experimental stuff. Have recently been playing around with python, which as other people have noted above is particularly unfriendly for a blind user because it is written using indentation as the nesting mechanism. Having said that, NVDA, the most popular open source screen reader is written completely using python and some of the commiters on that project are themself blind.
A particularly interesting question I get frequently asked as an architect is how do I deal with diagrams - UML and visio and rational rose etc. Visio is probably the most accessible diagraming tool out there. I was able to write jaws scripts to read rational rose diagrams for me. I've used a tool called T-dub (technical diagram understanding for the blind) developed by some german university for accessing UML 2.0 diagrams. Have used a java-based ugly tool called magic draw for doing model-driven development and was a commiter on the androMDA project and helped develop the .Net code generator from a UML model.
In general, I find that I thrive most in a team environment where I can work on my strengths. For example, while a diagram is extremely useful to communicate/document a design, the actual design process involves a lot of thinking and brainstorming and when the design has been thought out, one of your team mates can help you quickly put together a neatly drawn picture out of it.
People incorrectly mis-construe the above to be lack of independence or ability while I see this as pure inter-dependence -- as in I am sure that the team mate alone could never have come up with that design on his/her own and in-turn, if I depend on him to document the design, so be it.
Most hurdles I face are tool-based inaccessibility. For example all oracle products have been progressively declining in accessibility over the years (shame on them) and a team environment basically allows me an extra layer of defense against these over and above my screen readers and custom scripts.
I am a blind developer and I work under Windows, GNU Linux and MacOS X. Each of platform has different workflows for blind users. This depends on the screen reader that the blind developer uses.
Development tools are not completely accessible for blind developers. I can type code and use compiling functions in all IDEs but there are many problems if I have to design an interface using designing tools as Interface Builder, XGlade or other. When I was developing with Borland Delphi I could add a control, a Button for example, and I could modify each visual attribute of the control using object inspector window. Many IDEs use object inspector windows to modify visual and non visual attributes but the problem for a blind developer is add new controls because the method to add a new control consists of dragging and dropping a control from the palette to the canvas. Visual studio 200x uses alternative methods to do this but the interface of the IDE changes in each new version and this is a big problem because screen readers for Windows need special support, using scripts, to identify each area of some non standar applications. A blind developer can use Visual studio 2008 with his screen reader but when a new version of this IDE appears he has to wait for a new version of scripts for this version of the IDE.
Xcode with Interface builder has no alternative for dragging and dropping tasks yet. I asked it to Apple many times but they are working in other things. I published 3 apps in the App store (Accessible minesweeper, accessible fruitmachine and Programar a ciegas RSS) and I had to design all the interface by code. It's a hard work but I can manage all features of each control.
Eclipse has an accessible code editor but other development tools as debug console,plugins for designing or documentation area present problems for assistive tools for blind users.
Documentations is a problem for blind developers too. Many samples and demonstrations use images to show the explanation (set the environment settings as you can in the picture)
I think the question is not being blind. The question is the companies and development groups think accessibility affects final software but it doesn't affect development software. They think a blind user should be a client but a blind user can't be a development mate.
Blind associations ask accessibility for products and services but they forgot blind developers. Blind people can work as lawyers, journalists, teachers but a blind developer is a strange concept even for the blind. Many times I feel alone because some blind friends of mine can't understand my work.
You can read my opinion about this issue in this article, in Spanish, in my blog http://www.programaraciegas.net/2010/11/05/la-accesibilidad-en-crisis-para-los-desarrolladores-ciegos/
there is a translation tool in the web page. Sorry but I didn't translate it.
Emacs has a number of extensions to allow blind users to manipulate text files. You'd have to consult an expert on the topic, but emacs has text-to-speech capabilities. And probably more.
In addition, there's BLinux:
http://leb.net/blinux/
Linux for the blind. Been around for a very long time. More than ten years I think, and very mature.
Keep in mind that "blind" is a range of conditions - there are some who are legally blind that could read a really large monitor or with magnification help, and then there are those who have no vision at all. I remember a classmate in college who had a special device to magnify books, and special software she could use to magnify a part of the screen. She was working hard to finish college, because her eyesight was getting worse and was going to go away completely.
Programming also has a spectrum of needs - some people are good at cranking out lots and lots of code, and some people are better at looking at the big picture and architecture. I would imagine that given the difficulty imposed by the screen interface, blindness may enhance your ability to get the big picture...
Hanselman had a really interesting podcast with a blind developer recently.
I worked for the Greater Detroit Society for the Blind for three years running a BBS tailored for blind access and worked with a number of blind users on how to better meet their needs, and with newly blind users to get them acclimated to the available hardware and software offerings that were available at the time. If nothing else, I at least learned to read Braille as a hedge against the case where I ever wound up in the same situation!
The majority of blind computer users and programmers use a screen reader of some sort. Jaws in particular is popular. Fortunately, most major applications these days offer some form of handicapped access. You may have to tune your environment slightly to cut down on the chatter, e.g. consider disabling Intellisense in Visual Studio.
A Braille display is less common and is comparatively much more expensive and can show 40 or 80 columns of text, and can be used when exact positioning/punctuation is important. While a screen reader can be configured to rattle off punctuation, a lot of people find it distracting, and it is easier in many cases to feel your way through it. Jaws can be configured to drive the display, so you're not juggling accessibility applications.
Also, a lot of legally blind users still have some modicum of sight left to them. Using high contrast backgrounds and the magnification functionality can help a lot of these users.
Using ToggleKeys in Windows will let you hear when you accidentally tap one of the modal 'caps lock', 'num lock', 'scroll lock', etc. keys as well.
I know at least one Haskell programmer who uses a screen reader and who explicitly programs without using Haskell's layout rules, and instead opts to use the rather non-idiomatic, but supported {;}'s instead, because it is easier/less distracting for him to get his screen reader to read off punctuation than for him to figure out exact indentation that complies with Haskell's layout rules. On that same note, I've heard some grumbling from a couple of blind programmers about when they have to write Python.
Ultimately, you learn to play on your strengths.
I can't recall the source, but I've heard/read about a form of audible syntax "colouring" - so that instead of a string assignment being read as
foo equals quote this is a string quote
the string part would be read with a different pitch or voice to make the separation of elements clearer.
One place to start is the Blinux project:
http://leb.net/blinux/
That project describes how to get Emacspeak (editor with text-to-speech) and has a lot of other resources.
I worked with one person who's eye sight all but prevented them from using a monitor - they did well with Screen reader software and spent a lot of time using text based applications and the shell.
Wikipedia's list of screen reader packages is another place to start: http://en.wikipedia.org/wiki/List_of_screen_readers
I'm a postgraduate student in Beijing,China. I major in computer science and a lot of my work is programming.
I am born with low sight, I need to use magnifying tools to see fonts on screen clearly. I use microsoft's mgnify tools on windows and use compiz's magnify plug in if on linux. I usally set the tool to magnify as three times many as the original font size.
For me maginify tools is ok, the main problem is the speed,I have to move mouse to keep cursors follow the text I'm looking at, microsoft's magnify provides a option of "auto follow the text edit points",that set me from continuously mouse movement when editting or coding. But it doesn't always works because of the edit software or IDE may not support that.
Magnifying tools on linux are hard to use. The KMag come with KDE has a terrible refresh rate which make my eyes unconfortable, compiz's magnifying plugs which I'm using now is OK,but has no function of auto focus(focus auto following).
iOS provides quite perfect solution for me with full screen magnifying, especially on ipad's 9.7 inches screen. there auto focus is not necessary because I hardly use them to code or do other edit stuff.
Android provides very little accessibility functions, only like shake feedback, which is useless for me.
there is no any kind of good magnifying tools on android , not to mention advance function like full screen magnify on iOS.
I used to study Qt, want to build a useful magnify tools on linux, even on android. But hardly have some progress.
When I was in grad school, we had a member of our research team who was blind. He was a bit older, maybe mid-40s. He told us about how he programmed his first computer (which was well before text-to-speech was common) to output the contents of the screen in Morse Code. To overcome the obvious chicken-and-egg problem, he had to completely rewrite the code each time through from scratch until it was working well enough for him to have it read back to him.
Now he uses text-to-speech, though he plans the code very thoroughly before actually writing any of it, to minimize the debug loop.
He was also pretty good at giving PowerPoint presentations that, despite his lack of sight, were just about as well formatted as any sighted presenter's.
This blog post has some information about how the Visual Studio team is making their product accessible:
Visual Studio Core Team's Accessibility Lab Tour Activity
Many programmers use Emacspeak:
Emacspeak --The Complete Audio Desktop
Back in New Zealand I knew someone who had macular degeneration, so was partially sighted. He's a very talented programmer and wound up using Delphi because he could work by recognizing word shapes This was easier to do with a Pascal-like syntax than a C-ish squiggly bracket one. He has a web site, but doesn't seem to mention macular degeneration at all, so I won't name him.
I'm blind and from some months I'm using VINUX (a linux distro based on Ubuntu) with SODBEANS (a version of netbeans with a plug-in named SAPPY that add a TTS support).
This solution works quite well but sometimes I prefer to launch Win XP and NVDA for launching many pages on FireFox because Vinux doesn't work very well when you try to open more than 3 windows of FireFox...
As many have pointed out, emacspeak has been the enduring solution cross platform for many of the older hackers out there. Since it supports Linux and Mac out of the box, it has become my prefered means of developing Windows egnostic projects.
To the issue of actually getting down syntax through an auditory one as opposed to a visual one, I have found that there exists a variety of techniques to get one close if not on the same playing field.
Auditory icons can stand in place for verbal descriptors for one example. You can, put tones for how far a line is indented. The longer the tone, the further the indent. Since tones can play in parallel with text to speech, the information comes through in the same timeframe and doesn't serialize the communication of something so basic.
Braille can quickly and precisely decode to the user the exact syntax of a line. This is something more useful for people who use braille in daily life; the biggest advantage is random access to the contents of the display. Refreshable units typically have router keys above each character cell which can place the cursor to that cell. No fiddling with arrow keys O(n) op vs O(1) access.
Auditory dimensionality (pitch, rate, volume, inflection, richness, stress, etc) can convey a concept (keyword, class, variable, error, etc). For example, comments can be read in a monotone inflection...suiting, if I might say so :).
Emacs and other editors to lesser extents (Visual Studio) allow a coder to peruse a program symantically (next block, fold block, down defun, jump to def, walk up the parse tree, etc). You can very quickly get the "big" picture of the structure of an entire project doing this; with extensions like Cedet, you can get the goodness of VS/Eclipse/etc cross platform and in a textual editor.
Could probably go on and on, but that in a nutshell, is the basis of why a few of us are out there hacking away in industry, adacdemia, or in our basements :).
A group of students from Southern Illinois University Edwardsville and Washington State University are working on a programming language for the blind:
http://www.youtube.com/watch?v=lC1mOSdmzFc
harald van Breederode is a well-known Dutch Oracle DBA expert, trainer and presenter who is blind. His blog contains some useful tips for visually impaired people.
What in the world would a braille keyboard even be??
There are such things as braille writers but you would never use one as an input device for a computer.
If you're simply talking about a keyboard with the braille symbols on it this would also be a very bad idea. You're going to have a lot more keys to reach while typing and it would still be slower.
Touch typing is NOT a visual skill, a blind person can do it just as well as a sighted person.
I think that this would work well in extreme programming using the pair programming principle. If you're making software for blind people, who better to make it then someone who would literally be in touch with the business requirements, so I don't think it's very far fetched at all.
As for writing code, well unless there was some kind of feedback I think a person may struggle with syntax. Audio feedback may help to a point though.
NVDA is a good open source screen reader for win.
What about inventing some kind of device that you plug in a usb port and that would be basically a "sheet of rubber" that would modify itself to show brail of your code, allowing blind people to read it instead to hear it?
There are a variety of tools to aid blind people or partially sighted including speech feedback and braillie keyboards. http://www.rnib.org.uk/Pages/Home.aspx is a good site for help and advice over these issues.
Once I met Sam Hartman, he is a famous Debian developer since 2000, and blind. On this interview he talks about accessibility for a Linux user. He uses Debian, and gnome-orca as screen reader, it works with Gnome, and "does a relatively good job of speaking Iceweasel/Firefox and Libreoffice".
Specifically speaking about programming he says:
While [gnome-orca] does speak gnome-terminal, it’s not really good enough at
speaking terminal programs that I am comfortable using it. So, I run
Emacs with the Emacspeak package. Within that, I run the Emacs
terminal emulator, and within that, I tend to run Screen. For added
fun, I often run additional instances of Emacs within the inner
screens.

Developing a online exam application, how do I prevent cheaters?

I have the task of developing an online examination software for a small university, I need to implement measures to prevent cheating...
What are your ideas on how to do this?
I would like to possibly disable all IE / firefox tabs, or some how log internet activity so I know if they are googling anwsers...is there any realistic way to do such things from a flex / web application?
Simply put, no there is no realistic way to accomplish this if it is an online exam (assuming they are using their own computers to take the exam).
Is opening the browser window full screen an option? You could possibly also check for the window losing focus and start a timer that stops the test after some small period of time.
#Chuck - a good idea.
If the test was created in Flash/Flex, you could force the user to make the application fullscreen in order to start the test (fullscreen mode has to be user-initiated). Then, you can listen for the Flash events dispatched when flash exits fullscreen mode and take whatever appropriate action you want (end the test, penalize the user, etc.).
Flash/Flex fullscreen event info.
blog.flexexamples.com has an example fo creating a fullscreen-capable app.
Random questions and large banks of questions help. Randomizing even the same question (say changing the numbers, and calculating the result) helps too. None of these will prevent cheating though.
In the first case, if the pool is large enough, so that no two students get the same question, all that means is that students will compile a list of questions over the course of several semesters. (It is also a ton of work for the professors to come up with so many questions, I've had to do it as a TA it is not fun.)
In the second case, all you need is one smart student to solve the general case, and all the rest just take that answer and plug in the values.
Online review systems work well with either of these strategies (no benefit in cheating.) Online tests? They won't work.
Finally, as for preventing googling... good luck. Even if your application could completely lock down the machine. The user could always run a VM or a second machine and do whatever they want.
My school has always had a download link for the Lockdown browser, but I've never taken a course that required it. You can probably force the student to use it with a user agent check, but it could probably be spoofed with some effort.
Proctored tests are the only way to prevent someone from cheating. All the other methods might make it hard enough to not be worth the effort for most, but don't discount the fact that certain types of people will work twice as hard to cheat than it would have taken them to study honestly.
Since you can't block them from using google, you've got to make sure they don't have time to google. Put the questions in images so they can't copy and paste (randomize the image names each time they are displayed).
Make the question longer (100 words or more) and you will find that people would rather answer the question than retype the whole thing in google.
Give them a very short time. like 30-45 seconds. Time to read the question, think for a moment, and click either A, B, C, D, E,
(having just graduated from CSUN I can tell you scantron tests work.)
For essay questions? do a reverse google lookup (meaning put their answer into google as soon as they click submit) and see if you get exact matches. If so, you know what to do.
Will they always take the test on test machines, or will they be able to take the test from any machine on the network? If it will be specific machines, just use the hosts file to prevent them from getting out to the web.
If it is any machine, then I would look at having the testing backend change the firewall rules for the machine the test is running on so the machine cannot get out to the interwebs.
I'd probably implement a simple winforms (or WPF) app that hosts a browser control in it -- which is locked in to your site. Then you can remove links to browsers and lock down the workstations so that all they can open is your app.
This assumes you have control over the workstations on which the students are taking the tests, of course.
As a teacher, I can tell you the single best way would be to have human review of the answers. A person can sense copy/paste or an answer that doesn't make sense given the context of the course, expected knowledge level of the students, content of the textbook, etc, etc, etc.
A computer can do things like check for statistical similarity of answers, but you really need a person for final review (or, alternatively, build a massive statistical-processing, AI stack that will cost 10x the cost of human review and won't be as good ;-))
No, browsers are designed to limit the amount of damage a website or application can do to the system. You might be able to accomplish your goals through Java, an activex control, or a custom plugin, but other than that you aren't going to be able to 'watch' what they're doing on their system, much less control it. (Think if you could! I could put a spy on this webpage, and if you have it open I get to see what other websites you have open?)
Even if you could do this, using a browser inside a VM would give them the ability to use one computer to browse during the test, and if you could fix that they could simply use a library computer with their laptop next to it, or read things from a book.
The reality is that such unmonitored tests either have to be considered "open book" or "honor" tests. You must design the test questions in such a manner that references won't help solve the problems, which also means that each student needs to get a slightly different test so there is no way for them to collude and generate a key.
You have to develop an application that runs on their computer, but even then you can't solve the VM problem easily, and cannot solve the side by side computers or book problem at all.
-Adam
Randomize questions, ask a random set of questions from a large bank... time the answers...
Unless you mean hacking your site, which is a different question.
Short of having the application run completely on the user's machine, I do not believe there is a way to make sure they are not google-ing the answers. Even then it would be difficult to check for all possible loop-holes.
I have taken classes that used web based quiz software and used to work for a small college as well. For basic cheating prevention I would say randomize the questions.
Try adding SMS messages into the mix.
I agree with Adam, that even with the limitations that I suggested, it would still be trivial to cheat. Those were just "best effort" suggestions.
Your only hopes are a strong school honor code and human proctoring of the room where the test is being given.
As many other posters have said, you can't control the student's computer, and you certainly can't keep them from using a second computer or an iPhone along side the one being used for the test -- note that an iPhone (or other cellular device) can bypass any DNS or firewall on the network, since it uses the cellular provider's network, not the college's.
Good luck; you're going to need it.
Ban them from using any wireless device or laptop and keylog the machines?
You could enforce a small time window during which the test is available. This could reduce the chance that a student who knows the answers will be free to help one who doesn't (since they both need to be taking the test at the same time).
If it's math-related, use different numbers for different students. In general, try to have different questions for different copies of the test.
If you get to design the entire course: try to have some online homeworks as well, so that you can build a profile for each student, such as a statistical analysis of how often they use certain common words and punctuations. Some students use semi-colons often; others never, for example. When they take the test you get a good idea of whether or not it's really them typing.
You could also ask a couple questions you know they don't know. For example, list 10 questions and say they must answer any 6 out of the 10. But make 3 of the questions based on materials not taught in class. If they choose 2 or 3 of these, you have good reason to be suspicious.
Finally, use an algorithm to compare for similar answers. Do a simple hash to get rid of small changes. For example, hash an answer to a list of lower-cased 3-grams (3 words in a row), alphabetize it, and then look for many collisions between different users. This may sound like an obvious technique, but as a teacher I can assure you this will catch a surprising number of cheaters.
Sadly, the real trouble is to actually enforce punishment against cheaters. At the colleges where I have taught, if a student objects to your punishment (such as flunking them on the test in question), the administration will usually give the student something back, such as a positive grade change. I guess this is because the student('s parents) have paid the university a lot of money, but it is still very frustrating as a teacher.
The full screen suggestions are quite limited in their effectiveness as the user can always use a second computer or w/ multi monitor a second screen to perform their lookups. In the end it is probably better to just assume the students are going to cheat and then not count online tests for anything important.
If the tests are helpful for the students they will then do better on the final / mid term exams that are proctored in a controlled setting. Otherwise, why have them in the first place...
Make the questions and answers jpeg images so that you cannot copy and paste blocks of text into a search engine or IDE (if it is a coding test). This combined with a tight time limit to answer each question, say three minutes, makes it much harder to cheat.
I second what Guy said. We also created a Flex based examination system which was hosted in a custom browser built in .NET. The custom browser launched fullscreen, all toolbars were hidden and shortcuts were disabled.
Here is tutorial on how to create a custom browser with C# and VB.NET.
This will solve your problem. http://www.neuber.com/usermonitor/index.html
This will allow you to view the student's browser history during and after the test as well as look in on their screen during the test. Any urls visited during test time will be logged, so you can show them the log when you put a big F on their report card. :)
No one can stop people from cheating, but everyone can receive different questions altogether.
I prefer you buy available online scripts in market as starting point for it. This will save you time, cost and testing efforts.
Below is one of the fine scripts that I worked with and it worked like charm. Using this as base I developed a online testing portal of over 1000 users using computer adaptive test.
http://codecanyon.net/item/online-skills-assessment/9379895
It is a good starting point for people looking to develop Online Exam System.
I customized the script with the help of their support.

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