403 error with plesk and wordpress error forbidden - wordpress

Question

i want to link my website to a woocomerce extension called shopmaster
but when insert my link and click on connect im getting this error i have tried everything
Forbidden
You do not have permission to access this document.
Web Server at shopalway.co.za
things i have tried!
making sure my post name is correct
enabled directory browsing
setting file and folder to 755 filezilla
i even created a folder called httacces
clearing coockies
contacting webhost they say nothing is wrong
made sure rest api is enabled
8.deleted all files reinstalled wordpress
even changed the web.config file in code
from false to true hope to let it make a difference
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<system.webServer>
<directoryBrowse enabled="true" /> (<---was on false)
<httpErrors>
<remove statusCode="502" subStatusCode="-1" />
<remove statusCode="501" subStatusCode="-1" />
<remove statusCode="500" subStatusCode="-1" />
<remove statusCode="412" subStatusCode="-1" />
<remove statusCode="406" subStatusCode="-1" />
<remove statusCode="405" subStatusCode="-1" />
<remove statusCode="404" subStatusCode="-1" />
<remove statusCode="403" subStatusCode="-1" />
<remove statusCode="401" subStatusCode="-1" />
<remove statusCode="400" />
<error statusCode="400" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\bad_request.html" />
<remove statusCode="407" />
<error statusCode="407" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\proxy_authentication_required.html" />
<remove statusCode="414" />
<error statusCode="414" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\request-uri_too_long.html" />
<remove statusCode="415" />
<error statusCode="415" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\unsupported_media_type.html" />
<remove statusCode="503" />
<error statusCode="503" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\maintenance.html" />
<error statusCode="401" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\unauthorized.html" />
<error statusCode="403" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\forbidden.html" />
<error statusCode="404" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\not_found.html" />
<error statusCode="405" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\method_not_allowed.html" />
<error statusCode="406" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\not_acceptable.html" />
<error statusCode="412" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\precondition_failed.html" />
<error statusCode="500" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\internal_server_error.html" />
<error statusCode="501" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\not_implemented.html" />
<error statusCode="502" prefixLanguageFilePath="" path="E:\Inetpub\vhosts\shopalway.co.za\error_docs\bad_gateway.html" />
</httpErrors>
<rewrite>
<rules>
<rule name="WordPress: https://shopalway.co.za" patternSyntax="Wildcard">
<match url="*" />
<conditions>
<add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" />
<add input="{REQUEST_FILENAME}" matchType="IsDirectory" negate="true" />
</conditions>
<action type="Rewrite" url="index.php" />
</rule></rules>
</rewrite>
</system.webServer>
</configuration>
i have installed ssl certificate let encrypt recently as well.
using plesk onyx17.8.11
windows shared hosting
img1
<--Click links for image errors
img2
<--Click links for image errors
img3
<--Click links for image errors
img4
<--Click links for image errors

Answer 1

Redirection issue:
https://shopalway.co.za/ is working
but the error is shown onely on http://shopalway.co.za/
* that mean that you have an SSL:
https://www.sslshopper.com/ssl-checker.html#hostname=https://shopalway.co.za/
SOLUTION: Add these lines on the .htaccess file:
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}