wkhtmltopdf failed (error code: -8). Message: b" odoo 12 - report

Question

When I want to print any report I got this message : wkhtmltopdf failed (error code: -8). Message: b"
This problem only for Odoo 12 version but for the previous versions it work well ..
this link will show the warning message : Wkhtmltopdf warning
And this is the log :
Traceback (most recent call last):
File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 205, in run_wsgi
execute(self.server.app)
File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 193, in execute
application_iter = app(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/service/server.py", line 350, in app
return self.app(e, s)
File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 128, in application
return application_unproxied(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 117, in application_unproxied
result = odoo.http.root(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/http.py", line 1317, in __call__
return self.dispatch(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/http.py", line 1290, in __call__
return self.app(environ, start_wrapped)
File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/wsgi.py", line 599, in __call__
return self.app(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/http.py", line 1485, in dispatch
result = ir_http._dispatch()
File "/home/nebil/Documents/odoo/addons/auth_signup/models/ir_http.py", line 19, in _dispatch
return super(Http, cls)._dispatch()
File "/home/nebil/Documents/odoo/addons/web_editor/models/ir_http.py", line 22, in _dispatch
return super(IrHttp, cls)._dispatch()
File "/home/nebil/Documents/odoo/addons/http_routing/models/ir_http.py", line 394, in _dispatch
result = super(IrHttp, cls)._dispatch()
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 207, in _dispatch
return cls._handle_exception(e)
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 177, in _handle_exception
return request._handle_exception(exception)
File "/home/nebil/Documents/odoo/odoo/http.py", line 773, in _handle_exception
return super(HttpRequest, self)._handle_exception(exception)
File "/home/nebil/Documents/odoo/odoo/http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/home/nebil/Documents/odoo/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 203, in _dispatch
result = request.dispatch()
File "/home/nebil/Documents/odoo/odoo/http.py", line 832, in dispatch
r = self._call_function(**self.params)
File "/home/nebil/Documents/odoo/odoo/http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/home/nebil/Documents/odoo/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/home/nebil/Documents/odoo/odoo/http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "/home/nebil/Documents/odoo/odoo/http.py", line 938, in __call__
return self.method(*args, **kw)
File "/home/nebil/Documents/odoo/odoo/http.py", line 517, in response_wrap
response = f(*args, **kw)
File "/home/nebil/Documents/odoo/addons/sale/controllers/portal.py", line 150, in portal_order_page
return self._show_report(model=order_sudo, report_type=report_type, report_ref='sale.action_report_saleorder', download=download)
File "/home/nebil/Documents/odoo/addons/portal/controllers/portal.py", line 280, in _show_report
report = getattr(report_sudo, method_name)([model.id], data={'report_type': report_type})[0]
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 686, in render_qweb_pdf
set_viewport_size=context.get('set_viewport_size'),
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 418, in _run_wkhtmltopdf
raise UserError(message % (str(process.returncode), err[-1000:]))
odoo.exceptions.UserError: ("Wkhtmltopdf failed (error code: -8). Message: b''", '') - - -
Please help me ..

Answer 1

I found a solution for this problem.
Try this:
sudo apt install ttf-mscorefonts-installer
sudo fc-cache -f -v
The problem come from the fonts. In Odoo12, default font for Bootstrap 4 is Noto Color Emoji and because of that, when you generate a report, wkhtmltopdf will crash. After this package you will have this font.
If problem persist, try to install also - http://download.odoo.com/fonts/Roboto-Regular.ttf
Tell me if it works. You can track this issue right here - https://github.com/odoo/odoo/issues/27487