The problem
We have created a customer segment and linked both a customer and a price list to this customer segment. The linked price list defines a special price of $5 for one of the products. This product has a 'default' price of $10.
When I login to the storefront with a user that belongs to customer segment, I see the correct price of $5 on the PDP. However once this product is added to the basket, it shows the 'default' product price of $10 in the minicart and on the cart page. I would expect to see $5 there as well.
Technical information
The (correct) price on the PDP is retrieved directly from the ProductBO by using the default ISProductPrice module which links to the default ProductPrice.isml.
<ISProductPrice
ProductBO="#ProductBO#"
Currency="#CurrentRequest:Currency#"
ShowInformationalPrice="true"
RichSnippetsEnabled="#RichSnippetsEnabled#"
>
The (wrong) price on the cart page is retrieved from the BasketComputedProductLineItemBO with the following (default ISH) code
<isif condition="#PriceDisplayType EQ 'net'#">
<isprint value="#PLI:SingleBasePriceNet#">
<iselse/>
<isprint value="#PLI:SingleBasePriceGross#">
</isif>
What I've tried so far
Clear cookies/cache to make sure we have a completely new basket
Made sure the Customer Segmentation Service is enabled (default ISH service).
Tried all the different methods to fetch a price from the BasketComputedProductLineItemBO
Added a couple of different products to the price list
Added a couple of different customers to the customer segment
Ran a search index
Tried to reproduce the issue on the ISH demo server
Checked the documentation on customer segmentation from the ISH support page
Tried to add a customer to the price list directly instead of a customer segment. When doing it this way, everything seems to work as expected.
At this point I'm completely stuck. Any help on how to go from here would be greatly appreciated.
Check this
https://support.intershop.com/kb/index.php/Display/IS-22923
If you search on segment on the support for version 7.9 then you get few bugs. Disable the dynamic segment service because it is buggy. See if that work or else i think you really do have a platform bug here.
Also a good idea to upgrade to the lastest minor version.
Related
I am having issues with order total where order is created using woo api (/wp-json/wc/v3/orders). My tax setting says "Yes, I will enter prices inclusive of tax". But when an order is created via api, tax is added on top of total amount passed for line item. Please note I don't have any issue with tax where order is directly created on my website. I am not sure why tax is applied on line items total ?? Anyone please help. Also, please note that I am unable to make any change in the request message as it originates from an external marketplace .. I need to know what is know if any .. and how to fix it .. is there a filter/hook i can use to avoid this happening with orders created via api
Sample request:
Order created in woocommerce:
woocommerce tax settings:
The solution to this problem is the total-field in your request. As soon as you provide a total the tax calculation will fail as in your example.
So just remove total from your sample request and everything will work!
WooSquare plugin failed to synchronize products between WooCommerce and Square.
I had a look at the contents of the xxxx_woo_square_integration_logs table in the WordPress database. One of the log entries said - "variations must be an array". I had a brief look at the program that I thought was performing the synchronization, WooToSquareSynchronizer.php and it had a statement:
$product_variations = unserialize($productDetails['_product_attributes'][0]);
Despite variations having another meaning in WooCommerce, the code appears to suggest what we are talking about here is product attributes. I guessed that the code expects at least one attribute for each product. I added a single global attribute and then set that on each of my products. My products were then successfully synchronized. Note that this failure only occurred when creating products, not when updating products. Looking at the WooSquare plus documentation, product variations looked to managed with attributes but in my case, I was not using product variations.
P.S. Could someone with 1500 reputation please add "WooSquare plus" as a tag?
References:
https://apiexperts.io/documentation/woosquare-plus/ (NOT TO BE CONFUSED WITH WooSquare Pro!).
https://apiexperts.io/fast-support/
This is probably the free version - https://wordpress.org/support/plugin/woosquare/reviews/ - https://apiexperts.io/documentation/woosquare/
I am using WordPress woocommerce. And using "List WooCommerce Product Feed to Amazon Marketplace" plugin for amazon listing from website. But in Report section I am getting below error:
Feed Processing Summary:
Number of records processed 1
Number of records successful 0
original-record-number sku error-code error-type error-message
1 67715 8560 Error SKU 67715, Missing Attributes standard_product_id. SKU 67715 doesn't match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: standard_product_id. Feed ID: 0. For more troubleshooting help, see http://sellercentral.amazon.com/gp/errorcode/200692370
I have added GTIN in product and my GTIN # is: 677151310900
Kindly help me to solve this problem, also suggest if any better idea for listing in amazon.
Thanks in advance
Most probably, This kind of error occurs when any product is uploaded with different products information for any standard product ids like for your case having GTIN 677151310900 might be already listed by another seller with some other attributes values due to which they got failed to map those details with your products SKU information. In that case, they were asking to send only limited value such as you can just modify the products description, price, title and quantity rather than creating same products with others your custom data in Amazon catalog.
Thanks!
I do use nopCommerce 3.9 and I would like to insert coupon code from my C# program code. There are requirements such as "Has shopping cart amount" and "Blocked on product". The insert is working fine, I can see the inserted records and I think there are logically right. (The same process happening if I create Discount from Nop admin panel.)When I open the inserted coupon from Nop admin the "Discount info" tab is perfect, on the "Requirements" tab I see the requirements "Requirement Customer has x.xx amount in their shopping cart" and the "Requirement Block Discount on Product", but without value. If I modify the shopping cart value only (I don't modify the "blocked products" on purpose) and save it and reload the page, than everything is good. The blocked products are appeared too.
When I check the data tables I don't see any changes there. The records are the same as I inserted. I guess there is another table(s), where I have to update something, but I cannot find which one it is.
I would appreciate for any help.
From the comments, I believe OP want to insert the new discount rule with two things:
Cart has minimum total X.
Cart has specific product(s) Y.
And the issue is,
Its working properly if they apply discount rule from admin panel,
however, applying it programmatically couldn't store specific
products on a single call.
There are different tables for discount in nopCommerce.
Discount - main table
DiscountRequirement - stores requirement information
Discount_AppliedToProducts - stores discounted products information
Creating a discount rule first time will add entry in discount table only. Then the id of discount table will be used for reference to the DiscountRequirement and Discount_AppliedToProducts table.
It was everything good with my process. The issue was the nopCommerce cache. The nopCommerce keeps the discounts in cache. After I clear the cache I can see my values.
Thanks for everyone who tried to help or had a thought!
I have set stock for a product to 1. But when I test this setting on front office, trying to buy it, I have this error message:
'Sorry, we do not have enough "product name" in stock to fulfill your order right now. Please try again in 60 minutes or edit your cart and try again. We apologise for any inconvenience caused.'
I don't understand why I have this error, because there is 1 item in stock for this product.
How to get rid of this issue?
For Stock / Inventory product purposes in WooCommerce:
1) Woocommerce settings > Products (tab) > Inventory (sub-tab):
Normally your stock management is enable.
You need to set the Out Of Stock Threshold to 0
You can disable Low Stock Thresold notifications too, if needed.
2) At individual product level (on product pages) > Product data meta box > inventory (tab):
You can "Enable stock management at product level" and have individual settings for a specific product. So you will have to check there too.
I had the same issue and after some digging found that one paypal payment for the product in question is 'pending' that means the person did not have sufficient funds in her paypal account and paypal is waiting to get verification from the bank. The seat will not be released for purchase or show out of stock until paypal secures the funds. Hope this helps.
This is not a perfect solution, but see:
WooCommerce > Settings > Products > Inventory
And clear this settings like this:
Like i said, this is not a perfect solution, since it disables one of the many functions of this plugin, but it helps till the wooteam fix this problem.
The solution is to leave blank "Hold Stock (minutes)"