The following code produces a valid event in the redux-beacon logs. I can see the object getting created appropriately and the code being executed.
I have my analytics set up at a global level to support e-commerce:
ga('create', window.gaKey, 'auto');
ga('require', 'ec');
However, no collect request is actually being fired to GA. I'm having the same problem with trackEcommAction.
All trackEvent collections are going through correctly. What the heck?
case BookingActions.TRACK_BOOK_NOW_ECOMM_PRODUCT:
return trackEcommProduct((eAction, ePrevState) => {
const {
confirmation_token,
pricing,
promotion,
} = eAction.payload;
const { total } = pricing;
return {
category: 'create-reservation',
coupon: promotion,
id: confirmation_token,
name: ePrevState.bookingReducer.activeBooking.pickupLocation.multi_car_display_name,
price: total,
quantity: 1,
};
});
This was a bug in Redux Beacon's Google Analytics Target, and is fixed in the latest version (1.0.2):
npm install #redux-beacon/google-analytics#1.0.2
See here for a more in-depth discussion:
https://github.com/rangle/redux-beacon/issues/254
Related
I am tracking purchases on a site in google analytics by sending a custom event from JavaScript to Google Tag Manager on the "successful purchase" page. Most of the time this works perfectly, but in some cases it seems the event just doesn't arrive to Google Analytics.
Initially I thought that maybe visiting the success page couldn't be relied on, but then I added an additional call after triggering the event that logs the sending of the event to my database. To my surprise, the events so far always get logged to my database, but they still sometimes don't show up in analytics. This is the code that does this:
const event = {
'event': 'purchase',
'ecommerce': {
'transaction_id': orderData.id,
'value': orderData.price,
'currency': 'EUR',
'coupon': orderData.CouponCode,
"items": orderData.services.map(elem => ({
'item_id': elem.id,
'item_name': elem.name,
'price': elem.price,
'item_type': elem.type,
'quantity': 1,
})),
}
};
// Send GA4 purchase event
dataLayer.push(event);
// Log to my db
fetch("/ajax/trackAnalytics", {
method: "POST",
headers: {
"Content-Type": "application/json",
},
body: JSON.stringify({
event,
cleaning_id: orderData.id
})
})
Let's take the 2nd of December as an example. According to google analytics these were the incoming purchases:
But in my database I received the following logs (I redacted the "items" field because it contained customer information but it shouldn't matter):
{
"event":"purchase",
"ecommerce":{
"transaction_id":6520,
"value":73.89,
"currency":"EUR",
"coupon":null
},
"timestamp":"2022-12-02T15:10:47+00:00"
}
{
"event":"purchase",
"ecommerce":{
"transaction_id":6519,
"value":67.99,
"currency":"EUR",
"coupon":null
},
"timestamp":"2022-12-02T15:57:44+00:00"
}
{
"event":"purchase",
"ecommerce":{
"transaction_id":6487,
"value":197.05,
"currency":"EUR",
"coupon":null
},
"timestamp":"2022-12-02T19:17:54+00:00"
}
As you can see, everything matches up except the transaction with ID 6520.
I tried creating orders that contained the exact elements 6520 did but I wasn't able to reproduce the issue that way. I also tried doing the same with a tracker blocker enabled on my browser but still the data came through.
The tag manager setup is the following:
Purchase trigger:
Purchase tag:
Sometimes if the user installed the ad block extension on their browser.
These kind of the analytic tags will not fire at all.
You said you tried installed some kind of this and it will work. This mean you might installed the different blocker as the user's.
Not every kind of blocker will block GA request. But still some of them did.
There are still many reasons cause the GA4 hit not sent. But if we are using the client side GTM container. It will always have some different with backend data. Just more or less.
As Darrellwan suggested, adding the line window.dataLayer = window.dataLayer || []; before dataLayer.push seems to have solved the problem, but it's not 100% clear.
I am looking for a way to pass transaction data up from a LWC (lightning web component) to GA and not start a new session.
The primary issue is that the helper on the custom lighting web component is firing correctly, however when the ga(ecommerce, send) fires from within the LWC, it is setting a different clientID in the browswer.
If i try using ga(function(tracker) {var clientId = tracker.get('clientId');}); in the LWC it errors out as clientId is undefined.
I would like to be able to use the clientId instead of autolinker when calling
ga('create', trackingId, 'auto', { allowLinker: true });
ga('require', 'linker');
ga('require', 'ecommerce');
ga('linker:autoLink', [$A.get("$Label.c.Community_Site_URL")]);
there's two pushes going out. One is grand total via datalayer, the other is via ga add transaction
datalayer push
window.dataLayer = window.dataLayer || [];
window.dataLayer.push({'transactionId ': order.Id,
'transactionAffiliation': order.SalesStore.Name,
'transactionTotal ': order.GrandTotalAmount,
'transactionShipping': order.TotalAdjustedDeliveryAmount,
'transactionTax': order.TotalTaxAmount
});
GA Add transaction
ga('ecommerce:addTransaction', {
'id': order.Id,
'affiliation': order.SalesStore.Name,
'revenue': order.GrandTotalAmount,
'shipping': order.TotalAdjustedDeliveryAmount,
'tax': order.TotalTaxAmount
});
orderItems.forEach(item => {
ga('ecommerce:addItem', {
'id': order.Id,
'name': item.orderItemInstance.zzzz.Name,
'sku': item.orderItemInstance.zzzz.StockKeepingUnit,
'price': item.orderItemInstance.TotalPrice,
'quantity': item.orderItemInstance.Quantity
});
});
ga('ecommerce:send');
This successfully fires to GA, and we can see the transactions. However, using the chrome extension, I can see that a new session has started for just the transaction event. So, for the main user session it will show the user visiting checkout and then order complete page, but no transaction info, while we see single page sessions for the transactions (and no campaign or adwords association).
is it possible to pass a value from the main window clientId to the LWC? that should allow us to link to the same session
Another solution mentioned passing data from the LWC to Aura. However, we already have the data going to GA. ("Whatever data you want to send to Google Analytics, send it from LWC to Aura through an event. And From Aura Component, fire a Google analytics event along with data received from LWC.") https://salesforce.stackexchange.com/questions/299303/google-analytics-event-tracking-in-community-using-lwc
this is a different use case as I just want the clientId and session to match
is there a GTM solution that will allow us to post to the main datalayer as opposed to how the datalayer push is working now?
I have a Gatsby site sourcing from Shopify, and I'm having a hard time getting the Acquisition Conversions working.
My guess is that when they go to the Checkout page, since it's on Shopify's domain, it sees that as Direct traffic.
My current configuration is:
{
resolve: `gatsby-plugin-google-analytics`,
options: {
trackingId: "...",
head: true,
anonymize: false,
respectDNT: false,
allowLinker: true,
},
},
I just added that allowLinker in to test today. Is there anything else I'm missing? I'm not too familiar with analytics I'm just a humble javascript farmer.
Thank you
Google Analytics recently changed their API to version 4 and upon other things, they changed the way the tracking identifier is set to the page. I suppose that the plugins will migrate soon to that changes but in the meantime, this is the only plugin available that works with that new API version: gatsby-plugin-google-gtag. So:
// In your gatsby-config.js
module.exports = {
plugins: [
{
resolve: `gatsby-plugin-google-gtag`,
options: {
// You can add multiple tracking ids and a pageview event will be fired for all of them.
trackingIds: [
"GA-TRACKING_ID", // Google Analytics / GA
"AW-CONVERSION_ID", // Google Ads / Adwords / AW
"DC-FLOODIGHT_ID", // Marketing Platform advertising products (Display & Video 360, Search Ads 360, and Campaign Manager)
],
// This object gets passed directly to the gtag config command
// This config will be shared across all trackingIds
gtagConfig: {
optimize_id: "OPT_CONTAINER_ID",
anonymize_ip: true,
cookie_expires: 0,
},
// This object is used for configuration specific to this plugin
pluginConfig: {
// Puts tracking script in the head instead of the body
head: false,
// Setting this parameter is also optional
respectDNT: true,
// Avoids sending pageview hits from custom paths
exclude: ["/preview/**", "/do-not-track/me/too/"],
},
},
},
],
}
All the above parameters are optional, just omit them and replace the GA-TRACKING_ID for your real identifier.
I'm not sure if you ever solved it #cYberSport91, but in the year 2021 AD I am trying to do the same. This is what I found:
Place this snippet in your gatsby-ssr.js or gatsby-browser.js:
exports.onRenderBody = ({ setPostBodyComponents }) => {
const attachCode = `
if (ga) {
ga('require', 'linker');
ga('linker:autoLink', ['destination1.com', 'destination2.com']);
}`
setPostBodyComponents([<script dangerouslySetInnerHTML={{
__html: attachCode
}}/>])
}
Source: Gatsby Git Issues
(Still waiting to confirm with my client whether this solution works)
I am trying to send e-commerce events to google analytics using gtm (Google Analytics : Universal Analytics), this is my code
const loadGa = (next, retry) => {
if (!retry) retry = 0;
if (typeof ga === 'function') {
return next(null);
}
if (retry > 10) return next(new Error('Can not load google analytics'));
retry++;
setTimeout(() => loadGa(next, retry), 500);
}
const addProductGa = product => {
loadGa((err) => {
if (err) return console.error(err);
dataLayer.push({
event: 'addToCart',
ecommerce: {
currencyCode: 'EUR',
add: {
products: [{
name: product.name,
id: product.id,
price: product.acquisitionAmount / 100,
quantity: 1
}]
}
}
});
})
}
const purchaseGa = (charge, product) => {
loadGa((err) => {
if (err) return console.error(err);
dataLayer.push({
ecommerce: {
currencyCode: 'EUR',
purchase: {
actionField: {
id: charge.id,
revenue: charge.amount
},
products: [{
name: product.name,
id: product.id,
price: product.acquisitionAmount / 100,
quantity: 1
}]
}
}
});
})
}
For the example if I call the addProductGa
call to GTM
call to analytics
send basic tracking data
It seems that my e-commerce data are not sent, I can not see them in the network call to analytics server and I have no data on Google Analytics
What I can say:
By default dataLayer.push doesn't send data anywhere, it just feeds the dataLayer. You need GTM triggers and tags to send the data, which brings me to the next point
Missing event key in some of your dataLayer.push calls (eg purchase): I know you're following examples given in the GTM ecom spec but IMO it's confusing: some of them show an event-based collections (with the event key set), others pageview-based collection (without the event key set). To simplify your setup you should:
Always set the event key
Configure a trigger to handle those events
Full setup: once you have an event property on all your dataLayer calls, you can generically track them all using a setup similar to the one shown below (you should change the trigger to be a regex matching all your ecommerce events, also don't forget to enable Enhanced Ecommerce in the GA settings).
If the issue persists you should enable the GTM preview/debug which will tell you why certain tags aren't firing and will show you the debug of the dataLayer values it contains
If GTM confirms tags are firing but you don't see GA tracking on the network, you want to use the Chrome GA debugger which will show you in details what's happening and potentially why hits are not sent.
Don't forget to publish GTM once you have it all troubleshooted and working
I'm using redux-beacon to manage google analytics enhanced ecommerce actions. What I'm noticing is that pageview events are being fired off fine but the enhanced ecommerce actions are not being sent. It's like they are being stored in the datalayer but no network request is being triggered. I'm new to enhanced ecommerce tracking so perhaps I'm missing something?
For example, here I have the events which are triggered when viewing a product:
export const analyticsEcommerceProduct = trackEcommProduct((action) => {
const { product } = action;
return {
id: product.id,
name: product.title,
category: product.type
};
}, CLIENT_TAG);
export const analyticsEcommerceAction = trackEcommAction((action) => {
const { actionType, id, revenue } = action;
return {
actionName: actionType,
id,
revenue
};
}, CLIENT_TAG);
Which are added to my eventMap:
const eventsMap = {
CLIENT_ANALYTICS_PAGEVIEW: clientPageView,
CLIENT_ANALYTICS_ECOMM_PRODUCT: analyticsEcommerceProduct,
CLIENT_ANALYTICS_ECOMM_ACTION: analyticsEcommerceAction
};
const middleware = createMiddleware(eventsMap, GoogleAnalytics(), GoogleTagManager());
Now when I land on the product page the analyticsEcommerceProduct and analyticsEcommerceAction events are firing as expected but no network request is made to send this information:
Is there some sort of event to 'send' the data that I need to add?
Is there some sort of event to 'send' the data that I need to add?
Yes, I believe so. In reading the examples that Google provides here: https://developers.google.com/analytics/devguides/collection/analyticsjs/enhanced-ecommerce, it looks like the eCommerce actions set meta data that will be sent along with the next event or pageview. Each example either ends with a ga('send', 'pageview'); or an event call like:
ga('send', 'event', 'Checkout', 'Option', {
hitCallback: function() {
// Advance to next page.
}
});
I'd try going to a new page and inspecting the call made there to see if it includes the data you need. If it does, I'll think of a way to make this easier for redux-beacon users. At the very least I think some documentation/tips are in order. As always, I'm open to suggestions/pr's.