In my Android app I receive messages sent using Firebase, the problem is not all messages arrive and sometimes messages arrival is very slow.
In my server side I track the messages I send to FCM and I always receive success: 1 response from FCM, still there are messages I do not receive in my Android app.
I thought an FCM messages log would be a great help in cases like described above but I don't sure if this option exist.
Is there a way to browse Firebase Messages log ?
First of all, did you know that Firebase Cloud Messages can be delayed if the connected device is in doze mode and your app's standby bucket is not high enough to wake up the device? Therefore, even if FCM sends the message to your target device in time, there is still a chance that it will be delayed by the Android platform. Also, if the message is sent with high priority, you might have a chance to wake up the device from doze mode to be able to receive the message in time.
The following two docs will give you a more detailed explanation:
https://developer.android.com/training/monitoring-device-state/doze-standby
https://developer.android.com/topic/performance/power/power-details
Besides, FCM provides three sets of tools to help you get insight into message delivery:
Firebase console message delivery reports (go to Firebase Console -> Messaging -> Reports)
Aggregated Android SDK delivery metrics from the Firebase Cloud Messaging Data API
Comprehensive data export to Google BigQuery
All these three tools can help you understand your message delivery, the following docs have a pretty good explanation about how to use them:
https://medium.com/firebase-developers/what-is-fcm-aggregated-delivery-data-d6d68396b83b
https://firebase.google.com/docs/cloud-messaging/understand-delivery?platform=android#count-data-messages-sent
Related
Is it possible to identify whether a particular push notification message was delivered to a particular token via Firebase Cloud Messaging? And, if so, is it possible to do so via an API call or by listening to some callback?
I know that I can look at aggregate statistics in the console and even segment those statistics through analytics tags, but cannot find a way to get more discrete information.
I also know that the API will synchronously respond if a token is invalid but the process by which Apple and Google invalidate tokens is a bit opaque (to me) and doesn't help if someone simply turned off push notifications for my app.
Thanks!
Jason
If someone turned off push notification – you can check it with code
Swift ios check if remote push notifications are enabled in ios9 and ios10
Android app - detect if app push notification is off
But user can be offline, or APNs / Firebase service – can get some problems and your notification will be drop. You can check delivery status with some code in iOS and Android applications.
If you need check, delivery status for some push you can make push notification extension (in iOS). For send status about delivered notification in your API. More info about push notification extension.
https://developer.apple.com/documentation/usernotifications/unnotificationserviceextension
It can be helpful
https://developer.apple.com/documentation/usernotifications
https://developer.apple.com/documentation/usernotifications/modifying_content_in_newly_delivered_notifications
https://firebase.google.com/docs/cloud-messaging/understand-delivery
https://firebase.google.com/docs/cloud-messaging/android/receive#handling_messages About handling messages in Android (you can send status delivered too)
I hope this answer will help with your problem.
UPD:
https://firebase.google.com/docs/cloud-messaging/understand-delivery
Received (available only on Android devices) — The data message or
notification message has been received by the app. This data is
available when the receiving Android device has FCM SDK 18.0.1 or
higher installed.
A week ago I experimented with FCM console and sent push messages to my Android device. But after that many (thousands) of users started to receive pushes every day in 23 h. I suppose, this is because of time zone difference. When I look at Cloud Messaging Reports, I see it really sends data notifications. But I even don't have active campaigns (including planned campaigns). How can it be?
UPDATE
I've got answers from Firebase and AppMetrica (an alternative analytics service) support. They say it is possible the app is not able to handle the data message (silent notification) sent.
I saw charts in FCM Reports, showing that every day it delivers data messages. Every day it's count slowly raised.
I've got answers from Firebase and AppMetrica (https://appmetrica.yandex.ru/docs/). Firebase support didn't find a problem, but suspected silent push messages. AppMetrica support found a problem. AppMetrica uses FCM to send push messages. I wrote a code for integration of AppMetrica and FCM incorrectly, so silent pushes haven't been handled right. After I unselected a checkbox in settings that updated tokens via silent push messages, Firebase charts dropped to zero.
I have 1 million user base, so if I'm sending push notification through firebase console my active users get increases drastically which causing some trouble at server end for few time. So I have two questions regarding that -
What is the transaction limit(TPS) of firebase for sending notification.
Can I tune transaction limit(TPS) of firebase console according to my requirement?
There isn't any limit to sending notifications with FCM. Although if you are using topics, and you're sending too many messages at a time to a single topic, you might receive the Topics Message Rate Exceeded error from time to time, in which case you could just implement an exponential backoff.
So to answer your questions:
There isn't any.
I'm not sure what you mean by this. The console contains the data about your Firebase project and some features related to interacting with your app (like the Notifications Console), that's about what it could do.
We are about to switch to Firebase notifiaction API from Parse.com (that are retiring their service in jan 2017) to send push notification to our android and iOS Apps.
My question now is that I can't see any statistics about counts of successful deliveries and opens in the Firebase Console for a specific message ? The only thing we get when posting to https://fcm.googleapis.com/fcm/send is a message_id
{"message_id":123456789}
But I havn't seen any documentation on a api how to follow up a sent message with this message_id. And the Firebase console has only the these kind of stats for messages created in the Console Gui, not the one create through an api post.
These stats was availible in Parse.com. But it seems as Firebase Cloud Messaging is a bit more low level, and perhaps these stats doesn't come out the box, so they might have to be custom made in a logging app etc by sending back events from the apps when messages as received and opened etc. Or is there a standardized way that I've missed when reading the Firebase Notification api docs ?
When you send notifications from the Firebase Notifications console, you get statistics about how many people received and opened the messages. But there is no API (yet) for Firebase Notifications.
If you're using the Firebase Cloud Messaging API (https://fcm.googleapis.com/fcm/send), the message statistics don't show up in the Firebase Notifications console. You can (as AL. says) get delivery statistics in the Google Play Developer Console in that case.
firebase allows you to view sent/delivered/opened statuses by default from their website
http://console.firebase.google.com
at the notification section
but I am not sure about the parse.com implementations
also if you are a new comer to firebase let it collect user data for about 24 hours after successfully migrating to firebase
I found that in the first day the notifications weren't really reporting immediately
I think you're looking for the FCM Diagnostics and Statistics feature.
However, this is not visible in the Firebase Console, only in your Google Play Developer Console. And the feature only works if your app is at least in Alpha Testing.
I'm having trouble figuring out whether or not FCM keeps logs of sent FCM push notifications, and if so, how to access them. I'm having intermittent issues with sending push notifications from an FCM server to an iphone app, and would love to be able to see at what stage the push is failing.
I found the below documentation that suggests that these logs should be kept somewhere:
https://support.google.com/googleplay/android-developer/answer/2663268?hl=en
("You can look up messages sent through Firebase Cloud Messaging with a registration token or message ID.")
However, I can't seem to figure out how to access them. Since my app is currently iOS only, I don't have an app in the Google Play Developer console, and my firebase console doesn't seem to contain any such logs. However, based on the possible message statuses in the documentation above (e.g. Accepted, sent to APNS), it seems like google / firebase should store message logs sent to iOS as well as to Android.
Thanks in advance for your help!