sporadic not authorized errors with artifactory - artifactory

Question

About 1 of 40 build on our CI server (and on developer machines) fails with:
[ERROR] Plugin org.apache.maven.plugins:maven-failsafe-plugin:2.17 or one of its dependencies could not be resolved: Failed to read artifact descriptor for org.apache.maven.plugins:maven-failsafe-plugin:jar:2.17: Could not transfer artifact org.apache.maven.plugins:maven-failsafe-plugin:pom:2.17 from/to artifactory (https://example.com/artifactory/repo): Not authorized , ReasonPhrase:Unauthorized.
Still no clue how to fix it. Any ideas?
Storage Info:
Database Type: postgresql
Connection Url: jdbc:postgresql://postgresql:5432/artifactory
Storage Type: file-system
System Properties:
artifactory.running.mode: OSS
artifactory.running.state: Online
PID: 213
artdist: zip
artifactory.home: /opt/jfrog/artifactory
artifactory.version: 5.5.1
awt.toolkit: sun.awt.X11.XToolkit
catalina.base: /opt/jfrog/artifactory/tomcat
catalina.home: /opt/jfrog/artifactory/tomcat
catalina.useNaming: true
common.loader: "${catalina.base}/lib","${catalina.base}/lib/*.jar","${catalina.home}/lib","${catalina.home}/lib/*.jar"
derby.language.logStatementText: false
derby.module.mgmt.jmx: org.apache.derby.impl.services.jmxnone.NoManagementService
derby.storage.pageCacheSize: 500
derby.stream.error.logSeverityLevel: 0
file.encoding: UTF8
file.encoding.pkg: sun.io
file.separator: /
java.awt.graphicsenv: sun.awt.X11GraphicsEnvironment
java.awt.headless: true
java.awt.printerjob: sun.print.PSPrinterJob
java.class.path: /opt/jfrog/artifactory/tomcat/bin/bootstrap.jar:/opt/jfrog/artifactory/tomcat/bin/tomcat-juli.jar
java.class.version: 52.0
java.endorsed.dirs: /opt/jfrog/artifactory/tomcat/endorsed
java.ext.dirs: /usr/lib/jvm/java-8-openjdk-amd64/jre/lib/ext:/usr/java/packages/lib/ext
java.home: /usr/lib/jvm/java-8-openjdk-amd64/jre
java.io.tmpdir: /opt/jfrog/artifactory/tomcat/temp
java.library.path: /usr/java/packages/lib/amd64:/usr/lib/x86_64-linux-gnu/jni:/lib/x86_64-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/jni:/lib:/usr/lib
java.naming.factory.initial: org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs: org.apache.naming
java.protocol.handler.pkgs: org.apache.catalina.webresources
java.runtime.name: OpenJDK Runtime Environment
java.runtime.version: 1.8.0_131-8u131-b11-2-b11
java.security.egd: file:/dev/./urandom
java.specification.name: Java Platform API Specification
java.specification.vendor: Oracle Corporation
java.specification.version: 1.8
java.util.logging.config.file: /opt/jfrog/artifactory/tomcat/conf/logging.properties
java.util.logging.manager: org.apache.juli.ClassLoaderLogManager
java.vendor: Oracle Corporation
java.vendor.url: http://java.oracle.com/
java.vendor.url.bug: http://bugreport.sun.com/bugreport/
java.version: 1.8.0_131
java.vm.info: mixed mode
java.vm.name: OpenJDK 64-Bit Server VM
java.vm.specification.name: Java Virtual Machine Specification
java.vm.specification.vendor: Oracle Corporation
java.vm.specification.version: 1.8
java.vm.vendor: Oracle Corporation
java.vm.version: 25.131-b11
jdk.tls.ephemeralDHKeySize: 2048
jruby.compile.invokedynamic: false
line.separator:
org.apache.tomcat.util.buf.UDecoder.ALLOW_ENCODED_SLASH: true
org.jboss.logging.provider: slf4j
os.arch: amd64
os.name: Linux
os.version: 3.16.0-4-amd64
package.access: sun.,org.apache.catalina.,org.apache.coyote.,org.apache.jasper.,org.apache.tomcat.
package.definition: sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.jasper.,org.apache.naming.,org.apache.tomcat.
path.separator: :
server.loader:
shared.loader:
spring.beaninfo.ignore: true
sun.arch.data.model: 64
sun.boot.class.path: /usr/lib/jvm/java-8-openjdk-amd64/jre/lib/resources.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/lib/rt.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/lib/sunrsasign.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/lib/jsse.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/lib/jce.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/lib/charsets.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/lib/jfr.jar:/usr/lib/jvm/java-8-openjdk-amd64/jre/classes
sun.boot.library.path: /usr/lib/jvm/java-8-openjdk-amd64/jre/lib/amd64
sun.cpu.endian: little
sun.cpu.isalist:
sun.io.unicode.encoding: UnicodeLittle
sun.java.command: org.apache.catalina.startup.Bootstrap start
sun.java.launcher: SUN_STANDARD
sun.jnu.encoding: UTF-8
sun.management.compiler: HotSpot 64-Bit Tiered Compilers
sun.os.patch.level: unknown
tomcat.util.buf.StringCache.byte.enabled: true
tomcat.util.scan.StandardJarScanFilter.jarsToScan: log4j-web*.jar,log4j-taglib*.jar,log4javascript*.jar,slf4j-taglib*.jar
tomcat.util.scan.StandardJarScanFilter.jarsToSkip: bootstrap.jar,commons-daemon.jar,tomcat-juli.jar,annotations-api.jar,el-api.jar,jsp-api.jar,servlet-api.jar,websocket-api.jar,catalina.jar,catalina-ant.jar,catalina-ha.jar,catalina-storeconfig.jar,catalina-tribes.jar,jasper.jar,jasper-el.jar,ecj-*.jar,tomcat-api.jar,tomcat-util.jar,tomcat-util-scan.jar,tomcat-coyote.jar,tomcat-dbcp.jar,tomcat-jni.jar,tomcat-websocket.jar,tomcat-i18n-en.jar,tomcat-i18n-es.jar,tomcat-i18n-fr.jar,tomcat-i18n-ja.jar,tomcat-juli-adapters.jar,catalina-jmx-remote.jar,catalina-ws.jar,tomcat-jdbc.jar,tools.jar,commons-beanutils*.jar,commons-codec*.jar,commons-collections*.jar,commons-dbcp*.jar,commons-digester*.jar,commons-fileupload*.jar,commons-httpclient*.jar,commons-io*.jar,commons-lang*.jar,commons-logging*.jar,commons-math*.jar,commons-pool*.jar,jstl.jar,taglibs-standard-spec-*.jar,geronimo-spec-jaxrpc*.jar,wsdl4j*.jar,ant.jar,ant-junit*.jar,aspectj*.jar,jmx.jar,h2*.jar,hibernate*.jar,httpclient*.jar,jmx-tools.jar,jta*.jar,log4j*.jar,mail*.jar,slf4j*.jar,xercesImpl.jar,xmlParserAPIs.jar,xml-apis.jar,junit.jar,junit-*.jar,ant-launcher.jar,cobertura-*.jar,asm-*.jar,dom4j-*.jar,icu4j-*.jar,jaxen-*.jar,jdom-*.jar,jetty-*.jar,oro-*.jar,servlet-api-*.jar,tagsoup-*.jar,xmlParserAPIs-*.jar,xom-*.jar
user.dir: /
user.home: /home/artifactory
user.language: en
user.name: artifactory
user.timezone: Etc/UTC
General JVM Info:
Available Processors: 2
Heap Memory Usage-Committed: 536870912
Heap Memory Usage-Init: 536870912
Heap Memory Usage-Max: 4294967296
Heap Memory Usage-Used: 301045776
Non-Heap Memory Usage-Committed: 226463744
Non-Heap Memory Usage-Init: 2555904
Non-Heap Memory Usage-Max: -1
Non-Heap Memory Usage-Used: 220772408
JVM Arguments:
Args: -Djava.util.logging.config.file=/opt/jfrog/artifactory/tomcat/conf/logging.properties
-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
-Djdk.tls.ephemeralDHKeySize=****
-Djava.protocol.handler.pkgs=org.apache.catalina.webresources
-Xms512m
-Xmx2g
-Xss256k
-XX:+UseG1GC
-XX:OnOutOfMemoryError=kill -9 %p
-Djruby.compile.invokedynamic=false
-Dfile.encoding=UTF8
-Dartdist=zip
-Dorg.apache.tomcat.util.buf.UDecoder.ALLOW_ENCODED_SLASH=true
-Djava.security.egd=file:/dev/./urandom
-Xmx4g
-Dartifactory.home=/opt/jfrog/artifactory
-Dfile.encoding=UTF8
-Djruby.compile.invokedynamic=false
-Djava.endorsed.dirs=/opt/jfrog/artifactory/tomcat/endorsed
-Dcatalina.base=/opt/jfrog/artifactory/tomcat
-Dcatalina.home=/opt/jfrog/artifactory/tomcat
-Djava.io.tmpdir=/opt/jfrog/artifactory/tomcat/temp

Answer 1

We are using the API key instead of the encrypted password on our CI server now. Thanks to #ajeans.