We have an application (ASP Dot Net , Framework 4.0) in production which is deployed on IIS 7.5 window server 2012. Every day this application gets around 4000 requests, but the problem we are facing for the last couple of days is that some of the users complain their session gets expired. We have checked the application and don't see any error that can get the session expired. We've checked the IIS setting and pool setting, but we don't see any reason fair enough to sort out the issue.
Please help us in this regard to get this sorted out.
Probably I need to give more detail that helps you resolve my issue.
We work in professional organisation where we run many application on IIS for our clients. The issue we receiving is coming on one of the same application we build for our new client and deployed on IIS 8.0 server 2012.
In web config of our application time out is for one hour and further we make sure that we shouldn't route the user to session expire page if any other error comes. Now after making these changes we are pretty sure that issue should not be due to application configuration or due to the structure of it.
Now we are concern about the IIS. The different thing this time is we are using IIS 8.0 not IIS 7.5 which we are using on our all different servers for different applications.
Some of the IIS configuration you might be interested
we have dedicated pool for the application further pool is configured 2.0 because application is on the framework 3.5.
maximum worker process = 1
Pool recycle in 28 hours
Let me know if you could guide me anything specifically if that is related to IIS 8.0 because we are thinking of reverting back to 7.5, its our production application and clients are keep complaining about it.
The Life time of a session of a user is set by the developer / yourself. So you have privilege to set the time a user session time out at the desired time. Here is the format of th declaration in the web.config.
<sessionState mode="Off|InProc|StateServer|SQLServer"
cookieless="true|false"
timeout="number of minutes"
stateConnectionString="tcpip=server:port"
sqlConnectionString="sql connection string"
stateNetworkTimeout="number of seconds"/>
You can set the creation of cookies to true or false
Decide / dictate where the session information needs to be stored(server, database..)
These are some of the links that can help.
MSDN
MSDN2
I guess, you might have allocated the default application pool for this application in the IIS and the same application pool might have been shared among other applications too.
Step1: You should allocate separate application pool for each site in the IIS.
Step2: in application pool --> advanced settings --> Change the maximum worker process count to 1
If the above solution is not working, better try the solution which is given in https://technet.microsoft.com/en-us/library/cc781036(WS.10).aspx
Hope this helps.
Related
I am having an issue with the data in the Application object expiring within 1 minute. I need the data in this object to persist at least 15 - 20 minutes after the last user of the web application leaves. This used to work fine, but I have had this problem ever since my system admin moved from physical hardware to a VM. There must be some configuration that we are missing that is causing this problem.
The setup is IIS 7.5 on Windows 2008 R2. My web application is using the the defaultAppPool with ASP 4.0 classic. I checked the settings at it is using 1740 minutes for recycling, so I am lost as to what else could cause this problem.
Thanks for your help and time in advance.
I have an application that has a application pool that shuts down a couple of times a day and I can't figure out why. the website is hosted on a VM with SQL Server R2. the version of IIS is 7 and the website has a dedicated application pool using .NET framework v4.0.30319.
At the application level the website is using a target framework of 4.5 and seems to run just fine for a 24-48 hour period and then for some reason the application pool just stops. We do have other .NET 4.5 applications running on this machine and their application pools do not have this problem. The only thing slightly different about this application is that we initiate a separate thread to send a order confirmation email when an order is completed. We average about a couple of hundred orders a day for this website.
According to the event log the error reported prior to the shutdown is
"A process serving application pool 'RetailSupport' suffered a fatal communication error with the Windows Process Activation Service"
Please help
I would check, if your code could hit under some circumstances an endless loop or a recursive
call of methods. This is often the reason for this error.
What always helps me in such cases is to add debug logs (e.g. log4net) in your case especially before the email is sent, status info about resources, etc. They can be more informative then the IIS logs.
If this does not help, check http://support.microsoft.com/kb/919789/en how to use the debug Diagnostic tool, to get more details for the error.
Look also for IIS: Web Application hangs periodically needs system reboot it could help you.
Also: what recycle strategy on IIS do you have?
I have a .net 4.0 website that was running on physical Windows server 2003 boxes on IIS6 32bit just fine. We have migrated to new virtual servers running Windows Server 2008 32 bit with IIS7. The application pool is running in classic mode.
Since the move, I at random get a situation where the application hangs. The request queue rockets and then I get 503 errors. If the application pool is recycled, then the error goes away till the next time it occurs.
There are no entries in the event logs relating to it except that it notes when the application pool took to long to shut down during the recycle process. I have reporting in my .net application that logs to a DB and sends me errors but it sends me nothing when this application is hanging.
What tools can I use to diagnose the problem and figure out what is causing it?
In opinion, whatever the structure of application is, if you're pretty sure that there is no bug, changing sort of properties on the application pool might solve the problem.
First on the 'Advanced Settings...' menu of the application pool change the 'Enable 32-Bit Applications' to the relevant value. If the platform used for building application is x86 then the value should be 'True'.
Second if your application demands to access disk resources, also you should the relevant security context for running the application pool in the 'Identity' property. The identity should access all the directories that your application wants to change or list.
After doing all the things, in case the problem existed, you should let me know about the platform of your application. Is it .NET or ISAPI?
Cheers
Before I start, I know using iisreset is considered bad practice, but this shouldn't happen anyway..
What we have:
Several machines with IIS6 on Windows Server 2003 R2 (both 64 and 32 bits)
Several WCF webservices (.NET runtime 2.0) deployed in several applications, each with it's own application pool, each application pool running under an other windows account.
What happens:
All appPools are started, all services operational
IISReset is executed (or the machine is rebooted)
IIS comes back up, but not all application pools start properly. Sometimes they all come back up, sometimes one or more pools won't start. They can be started manually however.
Is this "normal" iis behavior and should I just avoid using iisreset, or are we doing something wrong in our .NET code?
The application pools should restart on an iisreset, but they do run outside of iis (in COM+) for reliability. This mean they may may not come back if the application is misbehaving, but IIS and the other apps will(should) come back. So yes, This is "normal".
P.S.
I would also like to "OUT" myself as a proud user of iisreset. Bad practice? Bah! ;D
IIS does not immediately start ASP.NET worker processes (w3wp.exe) until the first request comes in. When you say "not started", does it mean you attempt to access some WCF web services (after iisreset), and you get a Service Unavailable error because the appPool cannot be started? Do you see any IIS W3SVC related entries in the Event logs?
If there are, they may be able to clue you in why they cannot start; post them up here.
Reason:
IIS does not immediately start ASP.NET worker processes (w3wp.exe) until the first request comes in. When it says "not started" it mean you attempt to access some WCF web services (after iisreset) failed due to object was holding some space in memory, and you get a Service Unavailable error because the appPool cannot be started.
Workaround:
Create Batch file with following commands & schedule it.
net stop 23svc
net stop msftpsvc
net stop smtpsvc
net stop PleskControlPanel
net stop HTTPFilter
iisreset /restart
net start w3svc
net start msftpsvc
net start smtpsvc
net start PleskControlPanel
net Start HTTPFilter
Had similiar issue - after IIS has been restarted, DefaultAppPool was stopped.
In application event logs found an error:
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.
DETAIL - Access is denied.
Fixed by setting in DefaultAppPool Advanced Settings option Load User Profile to False.
Hope it could be usefull.
In a prior support role, I managed several IIS servers running all kinds of .NET mess. When an AppPool failed to start, it was usually a bad login credential.
Re-setting the identity (auth credentials) via advanced settings of the Application pool worked for me.
Earlier I changed my active directory password and as the app pool was already running, it worked fine until I performed IISRESET.
We run a .NET 1.1 application on W2k3 server. The app pool is configured to recycle at 512MB. However, a week ago it started to recycle every 2 minutes. Since we run a web farm, the anonymous user we run IIS with is a domain account.
About a week ago, that user account expired, and we have to re-enable it. Could that have caused any problems? Maybe that user lost some permissions, or was left out of the IIS_WPG group.
Any advice will be greatly appreciated.
Try finding out more info by Logging ASP.NET Application Shutdown Events
Look in the server's Event Log. That may hold the answer.
If after checking the logs and all the standard "App Pool Health" settings (the obvious), I would look for other processes that might be mucking around with your web.config file (check the timestamp on it), which of course causes the app to restart.
I was once at a customer site and we couldn't figure out why our app kept restarting (and dropping all session state, etc...) Turned out it was a broken "Auto-Encrypt All Web.Config Files" little script that they had scheduled to run every 5 minutes. Problem was it never properly detected that it successfully had encrypted the file, so it just kept rewriting every 5 minutes... sigh..