I have two asterisk servers one with PBX inflash and other only just Asterisk installed on CentOS . I need to migrate the stuff from PBXINFLASH to Asterisk 11.9.0 . The PbX in flash is running Asterisk 10.12.1.
I have a dialplan which works perfectly fine on the Asterisk 10.12.1 but on my new box with Asterisk 11.9.0 the DTMF or user key input is not working one one part of the dialplan. I have tried to do debug for dtmf both the servers are same no difference in debug resul, also strange this is my dialplan on one machine works fine and other works partially. The dial plan is call screen where caller presses 1 to proceed and recipient gets call and system ask to press 1 to accept call or hangup now one Asterisk 11.9.0 caller press 1 input is working fine but second user/recipient press 1 does not do any thing at all.
I am using sip account to test my dtmf. I have swapped my sip accounts and sip softphones to test still the same issue. Following are two parts of same macro half working and second half not taking user input
First Half that works and takes user input.
exten => _X.,n,GotoIf($[${GROUP_COUNT(${CallerNum})} > 1]?Exceeded) ;Exceeded?
exten => _X.,n,Set(HngupCount=1);Hangup
exten => _X.,n,Flite(Please press 1 to speak with ${destUID})
exten => _X.,n,Read(yesno,sip-silence,1,,2,5)
exten => _X.,n,GotoIf($[${yesno} = 1]?continue:hangup)
Second half which not working or taking user's input :-
[macro-Dial2]
exten => s,1,Wait(1);ResetCDR
exten => s,n,Set(_StartTime=${STRFTIME(${EPOCH},,%Y-%m-%d %H:%M:%S)})
exten => s,n,ResetCDR
exten => s,n,Set(_RCount=1)
exten => s,n(Repeat),Flite(Hi there)
exten => s,n,Flite(${ARG1} wants to speak to you. Please press 1 to accept the call. 2 to forward the call to voicemail or 3 to reject the call.)
exten => s,n,Flite(we are connecting you)
exten => s,n,Read(ACCEPT,sip-silence,1,,1,5)
exten => s,n,Set(_RCount=$[${RCount} + 1])
exten => s,n,NoOp(Counter is ${RCount} -- the user selected: ${ACCEPT});
exten => s,n,Gotoif($[${ACCEPT} = 1]?accept:vm) ;Accept the call
exten => s,n(vm),Gotoif($[${ACCEPT} = 2]?voicemail:rej) ;forward the call to dummy voicemail (Actually just record the callers message)
exten => s,n(rej),Gotoif($[${ACCEPT} = 3]?reject) ;Reject the call and hangup
exten => s,n,Gotoif($[${RCount} > 2]?reject:Repeat) ; If no key pressed, just hangup the call and inform the User.
exten => s,n(accept),set(SecLeg=${STRFTIME(${EPOCH},,%Y-%m-%d %H:%M:%S)})
In second half it works fine till the following lines :
exten => s,n,Flite(${ARG1} wants to speak to you. Please press 1 to accept the call. 2 to forward the call to voicemail or 3 to reject the call.)
exten => s,n,Flite(we are connecting you)
Note, in your dialplan user input will be taken only after all flite message playback finished
It is highly recommended play by flite only ${ARG1}, while all other(static part) record to file and use in READ command
You can get more info by enable dtmf debug in your asterisk.
For that you need edit logger.conf
Related
I am using Goautodial V3 and i want to setup a campaign that sends automatic DTMF *2 as soon as the call has been answered, I have tried changing the agi-dtmf.agi file but it did not help, i also changed the outbound carrier dialplan but it still did not work. Can anyone help me out ? below is the carrier configuration that i used.
exten => _4416658289.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _4416658289.,2,Dial(SIP/${EXTEN:10}#TFM,,tTo)
exten => _4416658289.,3,Wait(10)
exten => _4416658289.,4,AGI(agi-dtmf.agi,signalonly---*2)
exten => _4416658289.,5,Set(TIMEOUT(absolute)=5)
exten => _4416658289.,6,Hangup
You should use option D of Dial command.
D([called][:calling[:progress]]): Send the specified DTMF strings *after*
the called party has answered, but before the call gets bridged. The
<called> DTMF string is sent to the called party, and the <calling> DTMF
string is sent to the calling party. Both arguments can be used alone. If
<progress> is specified, its DTMF is sent to the called party immediately
after receiving a 'PROGRESS' message.
See 'SendDTMF' for valid digits.
I'm currently working on a project where I need to do some specific tasks using asterisk.
WHAT I DID
I run the asterisk through a raspberry pi and convert PSTN call to VoIP using Obi110 device. However it routes incoming calls to my FreePBX. As extension file says it comes as"from trunk" context name. So to be able to answer the incoming call and play a sound file, I followed online tutorial and as an example I used provided code to check whether it actually works. So in extension_custom.conf I wrote following code,
[from-trunk]
exten => s,1,Answer ;
exten => s,2,Playback(tt-weasels) ;
exten => s,3,Hangup ;
exten => ste,1,Set(VOLUME(RX)=10) ; set the RX volume
exten => ste,2,Set(VOLUME(TX)=10) ; set the RX volume
exten => ste,hint,SIP/ste; hint 'ste' used for presence notification
exten => ste,3,Dial(SIP/ste) ; call the user ste'
exten => steand,1,Set(VOLUME(RX)=10) ; set the RX volume
exten => steand,2,Set(VOLUME(TX)=10) ; set the RX volume
exten => steand,hint,SIP/ste; hint 'steand' used for presence notification
exten => steand,3,Dial(SIP/steand) call the user 'steand' used for presence
notification
My Problem
After saving that and restarting asterisk and make a call to the PSTN line phone, it still rings rather than following the commands. Am I doing something wrong? I'm new to this. Thanks.
Extension s mean "no extension". More then likly, that you have no any goto to that extension in your dialplan.
Use
asterisk -rvvv
Check output of asterisk when call come in, you will see context and extension used.
Also you SHOULD not use SAME context in custom. You should use from-trunk-custom.
I want to redirect caller to an IVR after dialed number's hangup. I made research and found something called deadAGI but I couldn't make it work. You can find my extensions_custom.conf file below.
[from-internal-custom]
exten => 80,1,AGI(custom/agi.php)
exten => 80,2,MixMonitor(${FILE}.WAV)
exten => 80,3,Dial(SIP/custom/${NUMBER})
exten => 80,4,Hangup()
exten => h,1,deadAGI(custom/finish)
My AGI files are correct, I'm sure that. I just need to run after hangup command correctly.
Thanks in advance.
The "core show application Dial" states:
g: Proceed with dialplan execution at the next priority in the current
extension if the destination channel hangs up.
So change your code to:
[from-internal-custom]
exten => 80,1,AGI(custom/agi.php)
exten => 80,2,MixMonitor(${FILE}.WAV)
exten => 80,3,Dial(SIP/custom/${NUMBER},,g)
exten => 80,4,deadAGI(custom/finish)
exten => 80,5,Hangup()
If you want to run your script no metter the caller or callee hangs up:
e: Execute the 'h' extension for peer after the call ends
So:
[from-internal-custom]
exten => 80,1,AGI(custom/agi.php)
exten => 80,2,MixMonitor(${FILE}.WAV)
exten => 80,3,Dial(SIP/custom/${NUMBER},,ge)
exten => 80,4,deadAGI(custom/finish)
exten => 80,5,Hangup()
exten => h,1,deadAGI(custom/finish)
Your idea was almost OK. 'h' is an extension, not a priority.
If you are using FreePBX, and have defined an IVR in the FreePBX Gui, this will simply be accessible by a call to an appropriate dialplan context, which you will easily find in the generated extensions.conf
exten => h,1,Goto(the_ivr_context,${EXTEN},1)
Remember that no media can be played on dead channels , so keep the channels on which you want to play IVR.
You can not play around on dead channel , asterisk thread will pass/dump all channel associated variable/value deadAGI file , so that we can record the history of the call.
I need a help on my asterisk project.
I have already set up an ivr for my company using asterisk.
server configurations are:
asterisk 10.0
digium TE121
E1 PRI from reliance communication india.
My problem is that when someone calls on my ivr number he/she will be diverted to a mobile/landline number as per the dtmf input they give.
When I redirect it to the landline number, the busy/noanswer state is detected perfectly and the dialstatus variable is being set. But when I redirect it to the mobile number, the busy state is not detected and Asterisk shows it as ringing until the dial timeout is reached.
The problem is that in India on landline numbers, the tones are defined by the international telecom authority and are given immediately. But on mobile numbers, the operator plays a voice file first instead of giving the busy tone. And then gives the busy tone after about 20 seconds. So Asterisk does not detect the busy tone on mobile numbers.
So if there is an technique or pathc to solve this problem, please let me know. Is there any solution using AFI/AMI scripting then it will be appriciated.
My ivr dialplan is as given below: I have changed the extention number for privacy issues.
exten => _2121212,1,GotoIfTime(10:00-19:00,mon-sat,*,*?2121212,2:2121212,4)
exten => _2121212,2,Background(ive1new)
exten => _2121212,3,WaitExten(15)
exten => _2121212,4,Playback(officehours1)
exten => _2121212,5,WaitExten(3)
exten => _2121212,6,Goto(3090700,4)
exten => 0,1,Dial(DAHDI/g2/<mobilenumber here>,30)
exten => 0,2,Goto(2121212-${DIALSTATUS},1)
exten => 1,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 1,n,Goto(2121212-${DIALSTATUS},1)
exten => 2,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 2,n,Goto(2121212-${DIALSTATUS},1)
exten => 3,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 3,n,Goto(2121212-${DIALSTATUS},1)
exten => 9,1,Goto(2121212,2)
exten => 2121212-NOANSWER,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 2121212-NOANSWER,2,hangup()
exten => 2121212-BUSY,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 2121212-BUSY,2,hangup()
exten => 2121212-CONGESTION,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 2121212-CONGESTION,2,hangup()
exten => 2121212-CHANUNAVAIL,1,Dial(DAHDI/g2/<mobilenumber here>,20,r)
exten => 2121212-CHANUNAVAIL,2,hangup()
You can do it with AGI
simply dial the number set a time out and check the dialstatus
is statis !=ANSWER
switch to another extension or DIAL another number
My understanding was that noises (including speech) before the busy signal would not matter much, so I wonder if the problem instead is that the busy tones are simply not the usual ones, but have a different pitch or timing, and thus are they not detected. I am pretty sure that happens with mobile providers where I live.
In the chan_dahd.conf file there is a variable called "busypattern" that you can fiddle with. I
I am using the asterisks. I want to transfer call using transfer application with h323 protocols. But I am not able to transfer call.
In the extensions.conf file I have added the following content.
exten => 118,1,answer()
exten => 118,n,set(__TRANSFER_CONTEXT=transfer)
exten => 118,n,saynumber(567)
exten => 118,n,wait(1)
exten => 118,n,transfer(H323/119)
exten => 119,1,answer()
exten => 119,n,saynumber(222)
exten => 119,n,hangup()
For anyone with a similar issue, sometimes transfer will not be possible if there is a mismatch with channel technology.
If one wants to use Transfer application
Transfer([Tech/]dest[|options]):
You must ensure that if TECH (SIP, IAX2, LOCAL etc) is used, only
an incoming call with the same channel technology will be transferred. If the incoming channel is SIP but you want to transfer to IAX it won't allow that.
What you are trying to do can be achieved with Goto command. Transfer is used to transfer calls to real devices/users but if you want to stick with that you can try:
exten => 118,n,transfer(Local/119#your_context)
or simply
exten => 118,n,transfer(Local/119)