How to run Google Experiment within Google Tag Manager - google-analytics

I have been trying to get this to work for sometime and there seems to be very little information on how this works.
First, I would like to say that I tried the below method to get it working, so please read this before posting a solution.
What I tried:
I added the google analytics experiment code in a custom HTML block and had it fire only of the original page as stated by google. This doesn't work and seems to create a loop for users. A white page appears when users get to the experiment pages.
Does anyone know how to get this to work? Much appreciated

The Javascript versions of Google Content Experiments are not actually supported in GTM at the moment (they have do do either redirects or change the site on the fly and since it's hard to say in advance at which point during page load the tags fire, and it which order, this does not work very well - in the very best case the original page would load completely before the visitor is redirected to a variation).
The features page for GTM lists A/b testing tags as "coming soon" but does so since at least a year ago, so I wouldn't hold my breath.
However you can do variations serverside (you'd have to implement your own logic to display the proper variation to each users) and pass and experiment id and the variation number to GA via GTM. I do not think there is another (reliable) way to do this, at least not yet. If you need to do it with javascript you should add the experiment scripts to the page code instead of deploying them via tag managemement.
Having said that, there are descriptions for hacking around the GTM limitations using the Experiments Javascript API and some jQuery (here is one). When Google says that something is "not supported" it might just mean they didn't want to test all possible edge cases and err on the safe side. So you if you absolutely have to use GTM for Content Experiments you would have to test if something like this would work for you.

I hope that I understand your problem well. If yes, you can use Google Optimize instead of Google Experiment. The Google Optimize works with Google Tag Manager by default.

Here's what worked for me
For the pages in the Experiment, I implemented Google Analytics the "old fashioned way" with analytics.js instead of GTM.
I tested (with Realtime analytics) this and the Experiment page and the Google Tag Pages both report data.
I did post asking if there might be conflicts from ths.

It's possible to modify the Google Tag Manager (GTM) snippet to run synchronously by removing the j.async=true; line and placing it at the top of your page, immediately after the opening <head> element. Like so:
<!-- Google Tag Manager -->
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.src=
'//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','GTM-XXXX');</script>
<!-- End Google Tag Manager -->
You can also retain support for users without Javascript by inserting the <iframe> part of the code in the original location specified by GTM (after your opening <body> element).
<noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-XXXX"
height="0" width="0" style="display:none;visibility:hidden"></iframe</noscript>
It's then possible to insert the Google Analytics Experiments code as a Custom HTML tag in GTM. Just make sure you check the 'support document.write()' checkbox.
Just don't forget to update GTM-XXXX with your container ID.

Related

How do I implement support for customers' GA4 container and Meta Pixel tags on a web app?

I am working on a web application that is served as an iframe to several clients. I am interested in adding both Google Analytics 4 and Facebook/Meta Pixel analytics tags to the page (through Google Tag Manager if possible) so that the customer can receive the data, as customers have been asking for this.
I understand I can add this integration via GTM to the website by creating a GTM account, creating a container for the website, adding the provided GTM script and iframe to the head and body respectively, and adding GA4 and Pixel as tags to my GTM account. However, this will only provide myself with the page usage data. I could alternatively add a customer's GA4 and Pixel tags to the site, but then only that one customer would be receiving the data. I want to be able to dynamically send the GA4 and Pixel data to whichever customer is currently displaying the app to an end user.
I've seen there is a way to grant access to your GTM account or a specific container through GTM, but doing this would provide one customer with all the data associated with the web app, not just their implementation of it. This solution would work if only one customer was using the website, but not when it is served out to anyone who adds the iframe to their website.
The Pixel tag provided by Meta/Facebook to include in the head:
<!-- Meta Pixel Code -->
<script th:unless="${pixelID == ''}">
!function(f,b,e,v,n,t,s)
{if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};
if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';
n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];
s.parentNode.insertBefore(t,s)}(window, document,'script',
'https://connect.facebook.net/en_US/fbevents.js');
fbq('init', pixelID);
fbq('track', 'PageView');
</script>
<noscript th:unless="${pixelID}">
<img height="1" width="1" style="display:none"
th:src="${'https://www.facebook.com/tr?id=' + pixelID + '&ev=PageView&noscript=1'}"/>
</noscript>
<!-- End Meta Pixel Code -->
Is solving this problem as simple as replacing the Pixel ID pixelID (and Google analytics container ID in the case of GA4) with a stored customer ID value?
Please let me know if there is anything I can help to clarify about the situation or my problem
Thanks!
Edit -- For those looking for a solution to this, I have found a great blog post here detailing how to implement the event forwarding discussed in the top comment.
You typically don't go GTM. While implementing user GTMs is an option, it's not a good option. It's too much work on the vendor side, but it also breaks tracking logic for the client unnecessarily into multiple containers, making debugging and implementation a lot harder and less obvious. Having an iframed GTM has other issues too. Like potential double tracking of pageviews if you're not careful and so on.
The best support an iframed vendor can do for their parent window clients (and the industry standard for it) is pushing window messages to the parent. All kinds of messages, indicating all actions users are doing in the iframe, indicating all page changes if there are any, indicating conversions and flow abandonment if applicable.
Then, have it documented with examples of window listeners that can catch those events and retranslate them into proper dataLayer pushes. This would be very considerate.
If you want to go further, you could make a git repo with the container export that would have a tag to deploy the listener as well as variables triggers and test tags for pseudo-tracking all the possible iframe interactions.

Adding Custom Popups using google tag manager

When a user lands on a page, I want to show a custom HTML popup. I have Google Tag Manager integrated with the website.
Can this HTML Popup be shown using Google Tag Manager? (script and code to be inserted using Google Tag Manager)
Is it frowned upon / not advised to use google tag manager for
anything apart from tracking?
1.) Yes - GTM is pure Javascript, and inserts Javascript into the page code, so anything you can do you can do via GTM. There are some minor caveats (e.g. a size restriction on custom HTML tags), but doing a popup should work just fine.
2.) There are certain use cases that are discouraged - Google recommends against (or at least used to) making visible changes to the page markup via GTM. The problems with that are that GTM is loaded asynchronously, so you would not know at which point the changes show up and you might get "flickering" pages, and a possible performance impact when you force the page to re-render.
Nothing of this applies to popups, so you should be fine (although using popups these days might have its own problems, but these are not related to GTM).
Personally I would recommend against implementing popups via GTM if the popup is an integral part of your page; splitting up an application between page code and GTM code will sooner or later confuse a developer. But if this is just advertising or a call to action or something similar then (IMO) using GTM is not a problem at all.

Adding GTM to a website with GA

I have a website that has been using GA for some time. Now someone wants me to add it to theirs GTM and replace my snippet with that GTM tag.
I don't know how to use GTM and don't really want to dig into that :/
My website was working just fine... Is there some easy way to make GTM just a simple middle man that looks at my domain and just throw everything directly to GA?
I manage to make it so GA gets info on the website traffic like active users etc. however that website has scripts that fires events to GA.
After googling a while i think this is because GTM adds some random names to the trackers and my code calls ga('send', ... ) directly :/
I know i can make a custom tag in GTM but they want it to be UA tag -_-.
Is there any way to set a default name for my trigger in GTM settings? Or some other solution?
atm. i have a code with gtm tag only and I'd rather avoid changing my web code if possible.
Edit
Ok, could someone explain to me how to achieve this:
I have this code:
var a = $('meta[property="a"]').attr('content');
var b = $('meta[property="b"]').attr('content');
ga('send','event',a,event,b);
where event is one of several possible strings of for example 'event_1','event_2' or'event_3'
and my GA has 3 goals that have action = 'event_1' etc.
How do i replace this with GTM and dataLayer?
This thread has 2 questions :
1.- Migrate a hardcode implementation of Google Universal into Tag Manager is not so simple as copy and replace the Universal Main Snipper for the GTM Code.
Look for this google guide to migrate. Has more or less the steps needed and the one to take in consideration during the migration.
https://developers.google.com/tag-manager/devguide#migration
If you goes for GTM, it's higly recomended to remove your ga() function on the page, this will stop working and you javascript too. Basically this mean, remove all your Google Analytics of the domains and install GTM and configure the corrects tags. Try to avoid things like paste the Google Analytics code inside a custom HTML tag, it's a very bad practice, but is see that a lot. Plan your migration
2.- Regarding the event you have to do :
Create a tag of universal analytics events and activate when you pushes a GTM event, them manage this values via the dataLayer
Let this link for more information:
https://support.google.com/analytics/answer/6164470?hl=en
var a = $('meta[property="a"]').attr('content');
var b = $('meta[property="b"]').attr('content');
dataLayer.push({'event': 'ga_event' , 'cat' : a , 'act' : b})
Try to involve more yourself in the GTM and Universal's World before ask, i'm not trying to be an asshole, but this question involves so many things that can be solved just looking the documentation, and somany thing to examplain in a single post.

Preventing an iframe on the same domain from triggering a page exit in Google Analytics

I am working on a third party website that contains a web application embedded in an iframe on the home page. This iframe is hosted on the same same sub/domain.
Currently page views are being tracked with _trackPageview. Due to a requirement by marketing both pages use the same Google account Id.
Since the iFrame was implemented the marketing department has noticed that the bounce rate has dropped to almost nothing. I suspect that this is because Google is interpreting the pageView event on the iframe as the visitor hitting another page on the website.
Just for additional information, the domain of the _gaq object is being set to "none" for both the container page and iframe.
Does Google provide a mechanism by which you can trigger PageView in such a way that it isn't interpreted as subsequent pageview in this scenario? (I know that trackEvent has a noninteraction property to deal with this?)
Am I better off just disabling the PageView for the default iframe page?
Does Google provide a mechanism - apparently yes, but probably not for your use case.
The field documentation for Universal Analytics describes the non-interaction field thusly:
Specifies that a hit be considered non-interactive.
So in UA this does no seem limited to events but to apply to all hits (which would include pageviews). I want to point out that I have no tested it and that it seems counterintutive, so it might simply be that the documentation is incomplete/wrong here.
However as you are using "classical" Analytics this does not apply to you. Since upgrading the code is a good idea in any case you might want to push for an update to Universal Analytics (this piqued my curiosity so I will test this over the next few days and update this answer with the results - maybe you want to wait until then, or simply test it yourself).
It's possible, but not 100% clear to me that disabling the PageView event on the iframe will prevent your users from registering a page exit (the pageview may get recorded regardless). You can try removing that event and see if it works.
But a better way may be to implement a custom filter on a new View excluding traffic to that specific class of iframes. Make sure you keep your old View (or create a new one with further filters) to make sure you're capturing those iframe views, if you think that's necessary.

Automatic checking of GTM Tags

Is there is a tool or a solution that automatically checks if the GTM (Google Tag Manager) tags are working properly on a page?
I don't need it to do anything else except retrieve the bag of tags and let me know which any URLs where there is a problem with a tag.
I can only find manual validation checking and I would need to implement a solution for a large number of tags so automation would be most helpful.
There are a few paid services that I can think of:
Observepoint
Tag Inspector
I'm sure there are others, but those are the ones I've used.
You can also use GTM's error tracking to log client-side JS error. Doesn't really check to see what tags are firing, but will let you know when your JavaScript is having problems.
Good blog post here: Using Google Tag Manager to log JavaScript errors in Google Analytics

Resources