I am encountering a strange issue which is only affecting several users from an over 7000 user-base. Having searched the web for several hours to no avail, I'm hoping someone here can help!
I have an ASP.NET 2.0 website and when certain users try to access the home page (Default.aspx) they receive a white screen with no content loaded. This issue is occurring both in production environment and if I run the solution against a copy of production data. So I am able to replicate the exact same issue when I pseudo the problematic users.
When debugging the application in VS2005 and set a breakpoint in the code behind in the Default.aspx, the breakpoints are fired/hit so I know the request is working. The problem seems to be once the server has finished serving the request, the response back to the client/browser is empty.
Here's another strange thing I've noticed. If I alter the HTML in Default.aspx by adding a new white line or whitespace, the page will load fine for the same set of users. I thought I had resolved the issue with this fix but unfortunately the white screen issue just manifests itself once again.
Within Default.aspx, there's some AJAX requests using jQuery .load function but this can't be the issue because this functionality exists for every user of the site. The only variable is the amount of content returned within this request can vary depending on the user. But why would it resolve itself when I put a whitespace or whiteline in the page and then manifest itself hours later?
Another thing to note is it's only Default.aspx that is encountering this issue. If I browse to another page by typing in a page in the address bar, the page is served OK.
Hope someone can point me in the right direction on how I can debug or even resolve the issue.
It sounds like your ajax is the cause but without seeing some code, it's difficult to know why.
It could be a timeout, or an error that is preventing the ajax from completing it's function.
You need to use a tool like Charles or Fiddler to debug what is happening whilst the page loads whilst logged in as these users. In a nutshell, a tool like Charles will display all the detail surrounding requests made and responses served to the browser, including any failed responses.
I think it has to do with http headers, caching or encoding. But I cannot tell more without code.
Is output caching enabled for this page?
Can you give us the raw http headers for both the request and response?
If a white screen appears, will it be fixed by pressing ctrl+f5?
Related
I have the follow problem. There is an asp.net application running on 5 different servers. On most of them everything is normal. Each page is doing single postback before rendering the result. On only one server we faced very strange problem. The page is rendered with the single post back, but after that, there is another second postback call even the html result is already displayed in the browser. I believe it's because of IIS configuration, but it's my first time facing such thing. Please advice if you have any idea. Always there is a solution to reinstall the fifth server but we won't know why.
Unfortunately the code is the same on all of the servers. Also they are working at same platform (windows server 2008 r2 + IIS 7.5). It could not be because of bad html syntax. The other servers work perfect. The fifth server is still not re-installed, but may be this will be the solution. We've already spent a lot of time searching for the answer, but it looks as strange as it is. I'm not sure if I successfully described it. The additional post back is not a real post back, because the html is rendered, the page is displayed, but the debugger goes one more time through the code. Otherwise nothing else happens. I wonder why the debugger will go again through the code as it won't change anything on the client side. Because on the browser side it seems as the request is finished, the result is received and everything displayed on the page. If you're not debugging it with VS, you won't find any difference - all the 5 servers looks as working equal. If the problem is not a setting in the IIS, it could be a setting in the VS, but which one and why???
I have a web application that runs perfectly fine when I use the Visual Studio 2010 development server (Cassini). However when I try to use IIS Express to host the site Chrome just displays a "Bad Request - Request Too Long" error. The IIS Express site does display in other browsers (FireFox and IE9) so I'm kind of confused. The error occurs in Chrome when I try request pages in my application or even basic resources like an image, so I don't think it is an issue with URL rewriting or routing.
Just to see if the problem was somehow a result of my site's code, I created a new MVC3 website and tried running that. This worked in the VS development server, but once again produced the "Bad Request" error when running under IIS Express.
I am about to start testing the site using some mobile devices so I need to get this running under IIS. Any suggestions would be greatly appreciated.
EDIT:
The root url of the site (http://localhost:50650/) is being requested using GET. I am currently using Chrome v12.0.742.112.
I get this all the time ONLY in Chrome and I have to clear browsing data to fix it.
Wrench > Tools > Clear Browsing Data
Check the following:
Clear browsing history
Clear download history
Empty the cache
Delete cookies and other site data
Then click "Clear Browsing Data" button and refresh your page.
UPDATE:
I figured out that it has to do with writing too many cookies to the browser and that if you just close all instances of Chrome, the error goes away for a while. To prevent it, you'll need to clear out your cookies programmatically.
Instead of clearing all the cookies, just do the following:
Right click the lock in the address bar area (see picture below)
Under cookies there is a link saying how many cookies are used
Click that link
Remove all cookies in there (or just the troublesome if you can identify them)
Problem gone
This error is caused by a corrupt cookie for the website you are trying to view, so to clear it all you need to do is clear the bad cookie(s) for that website.
In Chrome, go to...
chrome://settings/cookies
(Or manually go to Settings->Advanced Settings->Privacy->Content->All Cookies and Site data)
From there, you can search for cookies that match the site you are having problems on. Finally, click "remove all" for the matching cookies.
The problem is usually that the site in question has accumulated too many cookies or created cookies which are too large, making the HTTP headers swell beyond the allowed maximum.
One-time work-around
As has been mentioned, you can go to Settings|Advanced|Content Settings|All Cookies and Site Data, search for the site in question, and delete the cookies using the X button on the right. This reduces the header size of the HTTP request when contacting the site.
Long-term work-around
In addition to removing them one-time, however, you can prevent further problems with heavy cookie sites by going to Settings|Advanced|Content Settings|Manage Exceptions, and add the base site url (e.g. "msdn.microsoft.*" without the quotes) and select Behavior as "Clear on Exit". You might have to login more often to these sites, but this should prevent the problem.
I encountered this problem when using ADB2C login from ASP.NET WebApp. In Firefox you can do similar use case to delete related coockies and problem is gone for a while. Click on HTTPS (i) lock icon with, select ">" button on the right, select More information, select Security tab, click on View Cookies and click on Remove All. Done 4 a while.
If Above methods didn't work then enter
chrome://settings/resetProfileSettings
and Click on Reset Settings
This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your bookmarks, history and saved passwords will not be cleared.
I'm more into the LAMP stack, but I've been asked to work on a site that is running Windows and IIS 2008. I'm a beginner with IIS, so please be patient with me on this, and please ask me to provide more information if that is needed to determine.
I read the answer here (Slow first page load on asp.net site), but it seems like if I go to the site with one browser it takes long to load the first page, then fast on all other pages, then if I open up another browser, it's the same thing, so it's not something that is saved on the server, but per session?
Is there a way to have the application running at all times?
Right now it is taking 12 to 15 seconds for the first page to load.
I have access to the WebControlCenter and FTP.
I would look in the Global.asax page and see if there is anything going on when a session is started. There usually is a method in there called Session_Start that is called whenever a session is started. Also, it might have to do with the site being configured in debug mode. You can change the web.config setting to false, which has a big impact on performance.
I'm familiar with the phenomenon described in the question you've linked to, but your what you're describing does seem a bit odd.
firstly- try Jeff's suggestion and see if indeed there's something at the beginning of the session which slows it down.
If not- try answering this-
1. is the first page always slow or only on first access to it?
2. what happens if you open another tab in the browser (not a different browser)?
3. it's possibel that the page contains some heavy resources (like images, script files etc.) which are only downloaded on the first access to the page. try tracing your http responses you get and see what their sizes are.
4. try to enable trace on your web page to see the events which are taking the longest time (on aspx you need to add 'Page Trace="true"' to the page declaration)
hope one of these helps...
Have you tried a http debugger here? Lots of things could be going on here, but the fact that you get different behavior by using different browsers indicates it is probably some particular resource that is overweight.
I'm creating an ASP.NET application which uses Facebook Connect and fbml tags. It also uses the LinkedIn widget. When I run this app in any browser, there are no warnings and everything works. However, in IE, a message like this comes up:
Security Warning:
The current webpage is trying to open a site in your Trusted sites list. Do you want to allow this?
Current site:http://www.facebook.com
Trusted site:http://localhost
(same for LinkedIn.com). I know how to fix this from a client perspective and to stop the security warning showing up. However, is it possible to ensure this message doesn't come up as it could be off putting for users who don't know how to suppress this warning? I haven't tried uploading it to my webhost, so not sure if this message will appear for everyone in production. However, I always get it on my local machine.
(None of my pages use SSL, so I don't think that's the issue. I tried using FB's HTTPS urls but that didn't make a difference).
Thanks
I have come across the IE message many times. Whilst this might not be the case here I always check in Firebug to see if any requests are going to Https (using Net tab). If may be the case that something you are referencing is itself making a call to something else.
Often you get that message if you are serving an https page and then going to fetch an image over http.
Might not help but is the first thing I do in this situation.
I have an application that is getting yellow asp.net error screens appended to the response. The page will look normal, and then have the yellow screen below the Html. I have narrowed this error down to the application reseting during the response, and the session dying. So if I start loading a page, and save the web.config, it gives me a session-related error appended to the page. I am going to use the sessionstate service to fix this, but I am curious if anyone has ever seen a yellow screen actually appended to their application html. This website even uses customerrors="on" with redirects to 500 error pages. How can I prevent this from happening? Do you think the sessionstate service will help?
Thanks
sounds like you have a web control on the page that in turn calls another web app or service to generate the response, and that web app is the one that is erroring....
Any response.Flush calls in your code? That's the only thing i could think of, but no, never seen that happen.