I am using Google Web Analytics Online Tool to monitor visits on my site.
What bugs me is that often I see that records contain the folloowing entries:
Page Visits: 1.00
Average Visit Duration: 00:00:00
Bounce Rate: 100%
What does that mean?
If the visitor comes to my site it should stay at least couple of seconds until he leaves?
Could that mean that something is wrong with accessing my site (I had similar problems before, but I am convinced I fixed them since I am not getting any errors when I try to access my site from different computers.)
When a visitor comes to your page google analytics sets a cookie where a timestamp is stored. When the user visits a second page in your site Google compares the stored timestamp to the actual time and calculates visits duration from the difference between the two. If all your visitors have bounced there is no second data point to compare the stored value to and google is unable to compute a duration.
A common workaround is to set a javascript timeout and trigger an event after ten seconds or so (with the "interaction" flag in the event set to true, see Google Analytics event tracking docs for details). The assumption is that somebody who looks for more than ten seconds at you page is not actually a bounce (I think that since "bounce rate" has so hugely negative connotations people try to avoid high bounce rates even at the price of introducing bad data; you should realize that "bounce rate" simply means that there are not enough data points to say anything meaningful about those particular visitors).
Personally I do not like that approach because it means to redefine inaction of a visitor as action. A better idea (IMO) is to implement a meaningful interaction point - like a "read more" link that loads content via ajax or something like it - and track that via event tracking or virtual page view.
Event tracking guide:
https://developers.google.com/analytics/devguides/collection/gajs/eventTrackerGuide
Short Update: With Universal Analytics the technical details have changed (i.e. there are no longer cookies with timestamps, all information is processed on the GA servers). So the first paragraph is no longer up to date, however the rest of the answer is still valid.
I'm having a similar issue, i monitor those placements and recently found out the traffic is hardly getting to my site, recent experiment showed that those are placements triggered via clicks from GDN, but people have not even reached my page, were blocked by pop-up blocker or other similar software
Related
I have some problem with google analytics. In the Google Ads campaign report, the number of clicks is six times higher than the number of sessions. I have no idea why.
https://imgur.com/a/nENMVbx
Usually a discrepancy is physiological, however that indicated in the image is actually a bit high.
It could depend, for example, on the slow loading of pages or on the loss of the gclic parameter (for example in the case of redirects) or on an error on the site that blocks tracking.
Environment: injected Google Analytics tracking in my SharePoint Online site - all good.
Now I have been clicking pages for more than an hour and wanted to check results. I see that tracking is working (see screenshot) - at that moment there was one active user (me) and have >30 page views in a 30min time window.
Problem: reports (user and page view count) seem to be empty, but I assume that there should be at least one user and multiple page view information. Is that correct or I am misusing Google Analytics?
Update:
Pressed "Refresh Report" and Google fetched new data. Unfortunately, nothing changed and data still is empty.
This report was generated on 12/04/2019 at 16:17:25
The time of when the report was generated is not reflective of how "fresh" the data is. For the free version of GA, there is no SLA and it can take upwards of 2 days, but generally under 24 hours. https://support.google.com/analytics/answer/7084038?hl=en
Seeing the user in realtime doesn't mean the data for the reports are updated. You need to be patient and wait.
If you're seeing data in the real time reports then the standard reports should populate. This can take time though in my experience the latency is usually less than 1 hour. Are you looking at the standard reports in an entirely unfiltered view - might be worth checking to see if any filters are impacting your data though they should effect the real time reports as well.
Does Google Analytics have enough information to answer the question of how much time have my top 100 users spent on my site? I don't need their user information, I don't care about ID or name which I know it doesn't even have. Just the identification of individual users by the cookie GA uses, and a report of how much time the top 100 loyal users spent on my site.
is such a thing possible at all with GA?
From your comment on Colwin's answer:
I don't need google if I have to track this for GA, I just hoped it already has this information such as "page visit duration" on a per-user, ongoing basis. If I had to feed Google that information myself, I can feed my own database and run analytics on it. Thanks anyway.
The Google analytics sessions is
a group of user interactions with your website that take place within a given time frame. For example a single session can contain multiple page views, events, social interactions, and ecommerce transactions.
Average session duration will be calculated as
total duration of all sessions / number of sessions
I don't think this is available from GA out of the box. But you can build something like this with Custom Dimensions available within GA
This will let you setup and send custom metrics dimensions for users that you can then create reports for.
Google Analytics doesn’t allow you to out in PII but random visitor id's should be fine. You can then compare against your own database outside of GA if needed too.
This will allow tracking the same visitor even without them being logged in to your site.
Sending the custom dimensions could possibly look like this.
ga('send', 'pageview', {
'dimension5': '1234567890'
});
You get 20 free custom dimension slots with GA and 200 with GA 360 -> More info here
I think this article has what you are looking for
https://webanalyticsguy.com/2018/01/18/google-analytics-capture-client-id-reporting-purposes/
It shows how to capture the client id which is a decent way to track a specific user. And goes further to explain how to associate that with a metric, in this case the author uses PageView.
You could change this to Average Session Duration or another metric that gives you a sense of time spent.
I guess that you are looking for something like this:
http://www.analytics-ninja.com/blog/2015/02/real-time-page-google-analytics.html
You can get the counts of the users on your site. You can get the seconds they spent on your website page.
I guess this answer will be helpful too: https://qr.ae/TWpkI0
Are dynamic advanced segments retroactive at the session or visitor level? Can it retroactively recalculate session data or can it retroactively recalculate visitor data?
Here is an example as this is a foggy question.
Say I add an event tag to GA today. Tomorrow i run a report where the dynamic segment is for visitors who have triggered the event. The report requests unique visitors over time.
Now, if it is retroactive at the visitor level, the visitor is now tagged as having triggered the event. The report should show data going back in time (assuming these are not first time visitors). In this scenario GA will see if the visitors tagged arrived 2 days ago even though the events did not exist yet.
This answer no longer reflects up to date information.
Advanced Segments are not queried at the visitor level, and are thus not able to query data across sessions. They query particular sessions (or, visits), not visitors.
So, if you visit the site today, trigger an event, and then visit the site again tomorrow and don't trigger the event, an advanced segment for that event will be a query that says "Show me all sessions in which this event was trigger"; the former will be included and the latter excluded.
Similarly, if you do an advanced segment for a particular page, what you're saying is "Filter down to all the sessions in which this page was viewed" (this can be confusing for people who apply an advanced segment for a particular page, and the result contains more than just that page.)
However, they are dynamic and can be applied to the retroactively. In other words, the results of the advanced segmentation are not contingent on when the advanced segment itself was created. (This stands in contrasts to, say, account filters, that do not apply themselves retroactively.) They tend to be calculated on the fly; you'll notice that complex advanced segments can often take a long time to process, and tend to increase the likelihood that Google Analytics will return sampled (or, "fast access") data.
There is no way to use advanced segmentation to query across sessions.
We have some third parties that are sending us traffic and have asked us to put a tracking pixel on the confirmation page so they can track through the sales.
We are currently using Google analytics for our own usage.
Google will remember the original referral through cookies. This may be a good or bad thing. If someone purchases through company B's link but they had originally found our site through company A - then company A still gets the 'referal'. That doesn't seem fair, but it seems to be the way google analytics works:
For example, if this is the user's
first visit to your site, the tracking
code will add the campaign tracking
information to the cookie. If the user
previously found and visited your
site, the tracking code increments the
session counter in the cookie.
Regardless of how many sessions or how
much time has passed, Google Analytics
"remembers" the original referral.
This gives Analytics true
multi-session tracking capability.
Currently we only have one tracking pixel on our 'receipt page' from a company that we're not even doing business with. Having a second company ask me for us to add one makes me thing 'wait a minute - we're going to suddenly be inundated with these things!'. Plus it means someone can look at the source and see all the people we do business with.
This isn't Oprah - you cant ALL have tracking pixels. Right ?
How should we manage sales from multiple traffic sources in the most honest way for both sides - especially if they already have a system set up that they insist on using?
Here's how I solved the problem at our company: we gave our partners a URL that has a parameter in the query string. This parameter triggers a cookie. On the "goal"/confirmation page (where the tracking pixel is usually inserted), we insert some logic to see if the cookie value is correlated with a one of our recognized partners (chained if-else or switch statement). If a match is found, then the tracking pixel is displayed.
Even though you asked this question a while ago, I hope that this still helps you or someone else with the same problem!