I am very frustrate, i implemented comet chat with codeigniter, its working almost as expected but i still have some problems and need to rectify soon. Problem listed below.
1 When i logged in with 2-3 users in different browsers, it randomly change their status "Offline" and "Online", don't know why? however all the users are online.
2 Sometimes when i logged in with the site, cometchat bar at bottom shows only the text "Offline" means "0 online users" and once i clicked on the cometchat bar then it start displaying the actual status and count of the users.
3 I've noticed that the "page translation" feature of comet chat doesn't seem to work for IE browser but ok for google chrome. Can anyone suggest me?
1)check wheter the last activity column in the users table is changing properly
2)getuser() function in integration.php is returning a value
3) i have to check it
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I'm working on an app that, according to user feedback, has a high frequency of errors on the login screen. I set up a dashboard in Data Studio to check the volume of users leaving the journey at the login screen and a little later. I can create a segment in Google Analytics to identify how many users accessed the app's Home, how many users made it through the Login screen, and how many successfully ended the journey. Of course, many users "get lost along the way", but I would like to know why these users don't finish the journey and specifically how many abandon the journey due to an app error.
Is there a way to identify the reasons that led a user to abandon a journey inside an app in Google Analytics/Data Studio?
loot at hotjar https://www.hotjar.com/, im not affiliated, a front end dev (also systems admin) just showcased it for us and I really liked it! There are free alternatives, Matomo looked nifty.
It records the users mouse and typing events purely inside your page (no bookmarks or the address box in the browser for example, those are private).
It creates a heat-map for how far people scroll the page, what percent get how far, a heat map for clicks, but also user "stories" following a screen recording of each visitor. including mouse trace, where they seemed to get confused, sometimes you can see people are bored and click on things just for no reason lol. pretty fun! hope it helps
After I added the LinkedIn Company Page follow button to our website, clicking the button results in an about:blank page. Apparently, after reading some topics concerning the same problem, the Company page does get followed. However, it doesn't look very professional getting redirected to some blank page. Making this post, hoping there is a workaround now that hasn't been posted to the other topics or to get a response from a LinkedIn employee.
Issue details:
Chrome 67, IE11, Edge 42 and Brave 0.23 give the about:blank page.
Firefox is currently the only browser working and it redirects me to the 'confirm follow' page, giving me the message: 'Congratulations! You're now following ...'
So anyone knows a fix or (if working for LinkedIn) any estimate on when the issue will be solved? Thanks in advance!
this is definitely a third party bug on linkedin's side. This problem has been going on for almost a year now and there has never been a good solution that I could find. the best thing to do might be to just delete it from your page. In the link below you will find the source I am talking about.
Hopefully, this will give you a bit more information.
Wix message 23-January-2018
Unless you can contact LinkedIn, you should look for workarounds that enhance the customer experience, like putting some helper text that explains what will happen after the button is pushed.
Also, for what it's worth, if you have some level of premium support with Microsoft, you could try to escalate and have it routed across the org chart. (That's a purely theoretical, I have no recent experience with Microsoft support at any premium level).
I received the request from client service requesting to investigate about the issue from a screenshot sent by a customer. However I met difficulties in identifying what device / platform / browser the customer has used to reproduce it; and hardly can get it from the requester:
From the screenshot, I can pretty sure that this was captured after a registration failure (due to javascript error/disabled). So the cursor moved to the First Name field - the reason why the icon showed. And the icons were not of the web site, so I guess they were from the native-ness of the device/browser. Not sure if it is filled by browser's add-on.
Have you ever met such icons? Could you help me identify the device / platform / browser they might use ? Any light is appreciated :)
Thanks
I recognize this as the LastPass extension, a password manager. In particular, the icon on the First Name field can be clicked to automatically fill in the whole form, and the icons on the password fields will automatically generate a random password using the extension.
It looks like the LastPass extension is available for various browsers, and the form icons appear to be the same for all of them, so that doesn't really offer much insight for what device and browser they're using. I am positive that it's not something built into the browser.
The problem can be seen this page: http://ignitingthesixthsense.com/pre-launch-1
The issue is with the pluggin called Social Discount Press. The purpose of this pluggin is that it prompts the user to share your webpage via social media, and if they do so a link will then appear giving them access to restricted content.
There are actually 2 problems, but I am not sure if they stem from the same issue or not.
1) The first issue is that I have placed the social share buttons on the page twice using this shortcode:
[social_sharing_discount index="2"]
And the second instance of the share buttons (towards the bottom of the page) do not work properly. The Facebook and Twitter button activate the share box when clicked, but after sharing, the "instant access" button does not appear beneath the share button as it should. And the Google button does nothing at all when clicked. I have found that if I remove the 1st instance of the share buttons (at the top of the page), then the second instance of them starts working, so in other words it only seems to work properly if there is one instance on the page at a time.
2) The second and much much smaller issue, is that when the Google share button is clicked, the access button appears before the person actually shares.
And assistance with this would be greatly appreciated.
I have found that the main cause of the issue was due to the pluggin being built mainly on ID's which need to be unique across the page. And having multiple instances of the same ID was causing many errors.
The solution was to rewrite some of the php and js to use Classes instead of ID's. This allowed for two instances of the pluggin to work on the same page, thus solving problem number one.
The reason why the google one is so inaccurate is because the author simply opens up a popup to the google share page in a popup, this doesn't allow us to see the JS events such as when we share.
On the other hand because the twitter and facebook jssdk are loaded into the page, we know the exact moment when there has been either of those have been shared and thus accurately display the instant access button.
Due to this the author of the pluggin is just doing a best guess as to when the user is likely to have shared. It this case the author is guessing that when the javascript onunload event fires, that logically the user has shared on google. Now the onunload event can be fired in multiple ways, one is when the user closes the popup, i.e the best guess scenario as to if the user has shared. However the onunload event also fires when the form loses focus, a user naviagtes a way or a link is clicked.
Furthermore the onunload event is only properly supported in IE, FF and Safari, not Chrome and Opera. Which in the end gives it differeing behaviour in different browsers.
All of this can lead to unpredicatable behaviour, such as what you are noticing.
A better solution would be for google to have a jssdk for the the google plus share that let's us create a share box on the fly, however it's lacking that functionality as of now.
I am using the code to place a linkedIn Follow button (generated here https://developer.linkedin.com/plugins/follow-company) on this page, http://new.janeirodigital.com (view Client Testimonials section). However, the buttons sometimes show up and sometimes don't.
I have read a little bit of cross domains issues that may cause this, but I am not able to find a workaround to fix this. If you visit that page in Chrome and see the errors console, you'll see a couple of errors like regarding the linked in button, like:
Unsafe Javascript attempt to access frame with URL mysite.com from frame with URL http://platform.linkedin.com/js/....Domains, protocols and ports must match.
Has anybody experienced this problem before?
Any help appreciated
Daniel
The messages you are seeing in the developer console in Chrome are unrelated to your problem. They are an artifact of the cross-domain communication and as you'll notice, you see them for Facebook and Twitter as well on the same page.
That said, viewing your page I am also seeing intermittent 403s for some of the backend calls that the FollowCompany plugin is making. I have alerted our NOC to the issue and they should be investigating now.
Reviewing your page, it seems you have done everything necessary and are set, so once we fix the operational issue you should be good to go.
My apologies for any inconvenience!
-Jeremy
I just found that this is happening when there are more than one follow button on the page, if you delete the first one and the second shows without problems but the others have the same problem...
Hope this could help your team Jeremy!!