ASP.NET Charting Control not working on production server - asp.net

Question

I have an application that relies heavily on charting and currently the charts will work in the ASP.Net Development Server, but when I try to publish out to my server (Win 2008 Server R2, IIS 7), the charts do not show up.
Using Firebug, I can see that the call to ChartImg.axd returns a 404, and all I get is a blank image holder in IE, or nothing in Firefox. I've searched for about 3 or 4 hours so far, and have tried just about everything recommended, but nothing seems to be working.
I would like to use memory/HttpImageHandler, instead of the ImageLocation configuration.
My Web.Config
<appSettings>
<!--<add key="ChartImageHandler" value="storage=file;timeout=20;dir=c:\TempImageFiles\;" />-->
<add key="ChartImageHandler" value="storage=memory;timeout=20;deleteAfterServicing=false" />
</appSettings>
<system.webServer>
<handlers>
<remove name="ChartImageHandler" />
<add name="ChartImageHandler" preCondition="integratedMode" verb="GET,HEAD,POST"
path="ChartImg.axd" type="System.Web.UI.DataVisualization.Charting.ChartHttpHandler, System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
</handlers>
</system.webServer>
<system.web>
<httpHandlers>
<add path="ChartImg.axd" verb="GET,HEAD,POST" type="System.Web.UI.DataVisualization.Charting.ChartHttpHandler, System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
validate="false" />
</httpHandlers>
<pages>
<controls>
<add tagPrefix="asp" namespace="System.Web.UI.DataVisualization.Charting"
assembly="System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
</controls>
</pages>
<compilation debug="true" targetFramework="4.0">
<assemblies>
<add assembly="System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
</assemblies>
</compilation>
<customErrors mode="Off"/>
</system.web>
Does anyone have any ideas where I'm going wrong to keep this from working on my server?

Answer 1

I found the answer to my problem, but I believe that my problem stemmed specifically from how my code runs.
Once I set privateImages=false under appSettings for my ChartImageHandler, my images came up with no problem, using ImageLocation with file storage or HttpHandler with memory storage.
I looked at the listing here and realized that my code has NONE of the following:
Authentication
SessionID
AnonymousID
so the implicit default setting of privateImages=true was keeping me from downloading my images. When I set privateImages=false I had no problems and the charts worked correctly. I set my application to use Windows Authentication, and set privateImages=true and my charts are now being generated with either the Image Location setting or the HttpHandler setting.
Hopefully this is helpful. I know I spent a long time digging around and got nowhere.

Answer 2

This configuration work for me. You need to use memory as storage.
< add key="ChartImageHandler" value="storage=memory;deleteAfterServicing=true;timeout=20;"/>

Answer 3

It seems like security/permission issue. Are you saving charts to local folder, then assign write permission for IIS user and/or network services users for that folder.

Answer 4

Install the Microsoft Chart Controls on your webserver or try this:
ASP.Net Chart Control On Shared Hosting Environment
Also check that the HttpHandler is registered in system.webServer in your web.config when running under IIS 7.

Answer 5

<controls>
<add tagPrefix="asp" namespace="System.Web.UI.DataVisualization.Charting"
assembly="System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
</controls>
try this: change Version=4.0.0.0 to Version=3.5.0.0

Answer 6

try this it was resolved in case of web.config runtime error
<pre>
<add key="ChartImageHandler" value="storage=memory;timeout=20;deleteAfterServicing=true;Url=~\temp\"
/>