Out of Memory Exception - ASP.NET - IIS 7 - asp.net

The problem is with Memory management because I keep receiving “Out of Memory exception”.
Here are the scenarios where we face the problem:
Please note:
1. The site/application is developed in ASP.Net and uploaded on a server with the following specs:
- Windows Server 2008 (R2) Standard
- Intel Xeon L5520#2.27GHz 2.27GHz
- RAM = 8GB
- System Type = 64bit
The application is event management based web application where the requirements include saving huge amount of data in Sessions etc (mentioning this in case it is relevant)
The applications/site works fine until we:
Edit a file directly on the server
Update a file from repository
Copy/Paste a file (we don’t usually edit code using this technique)
Please note, all of the above hold true ONLY when the traffic to the site is high that is,
The issue/error “Out of Memory” is not produced when the traffic/visits is low
Details of:
System Properties > Advanced > Performance Settings > Advanced tab
Total paging file size for all drives: 16362 MB
In web.config
Is there any way we can debug this problem to the core and find out a solution. Can you please provide links/help where we can further investigate this problem?
Best regards,
Farrukh

Out of Memory Exceptions are common with applications that see periodic transaction surges while keeping larger volumes of data in memory. This problem does, however, depend on your application and architecture. Below are a few pointers:
Hardware - you have Xeon 5500 (Intel Nehalem chips). These are very good at handling memory. You should be good here.
OS - Windows Server 2008 R2 - As an OS this system will handle more than enough memory for you (you are good here, see link for capabilities: Memory Limits for Windows)
Physical Memory - Did you say you have 8 GB on the server? Note you app is allowing 16 GB. There is one issue. If your app requests more memory than physically available you will see your error. But this is not your only concern ...
CLR / GC limitations - Your application has a "paging file size" of 16+ GB. This is probably your issue.
GC is the heart of your problem for you. In terms of why, it is the same reason Java and the JVM have issues whenever an application exceeds 2-4 GB. That requires a look at the actual process of GC.
You have "old generation" and "young generation" Garbage Collection processes. As you app runs the CLR tries to keep your memory space organized. These processes force all threads to pause (phase changes) when GC mark and swap processes occur. The problem here is, depending on how your code is written and the amount of memory you keep around for long periods, you can run into memory issues.
Any time you press a runtime environment to exceed the 4 GB threshold you will see exponential increases in collection times. When you hit the "stop the world" pause (the old gen GC where everything gets cleaned up) the CLR has to go through the entire heap and de-allocate memory. Based on your app, 16 GB may give you issues even with more physical memory (Windows Server 2008 R2 - Enterprise or DataCenter can support 2 TB). Even if you feed it more physical memory you may see LONG collection times when your full GC hits.
Ideally I would do the following:
Get more physical memory (you never want to come withing 600MB of your total physical memory allocated to your application to avoid out of memory errors, but your buffer does depend on your load and the application's ability to handle it ... you may want a larger safety net to be safe).
Once you have the physical memory you need run GC logs while stressing the app. This will give you an idea where you see exponential degradation in performance and what level your app can support when considering Heap size (Memory). You may want to find a way to get your 16GB page down to a smaller size. I do know with .Net 4.0 Microsoft has made some solid improvements to the GC process, including allowing a background thread to maintain GC. This should give you the ability to support larger heaps (in theory) ... but nothing beats real tests on the app. Check out this link for more info:
Garbage Collection Performance (Asp.net 4.0) - Also, as I am limited on links. Navigate to the Fundamentals page for some great explanations on new GC features of ASP.Net 4.0
(http://msdn.microsoft.com/en-us/library/ee787088.aspx#concurrent_garbage_collection)
Hope this helps!
PS - Anyone out there on lesser hardware will need to be aware of the ASP.NET use of the GC thread. If you are running something in development like a Core Duo you have to consider that 50% of your compute power will go to GC optimization. This means that Hardware (number of cores) is important to consider. If you have more than you need this process should theoretically help performance. If you are constrained on cores either get better hardware or use an older version of ASP.Net or consider turning the feature off (if possible). Second, if latency is a concern, using "hyper-threading" does have an impact on performance as well. You always get better performance on "physical" cores ... but that will not be a concern for 99.9% of the applications out there.

2 GB by default. If the application is large address space aware (linked with /LARGEADDRESSAWARE), it gets 4 GB (see http://msdn.microsoft.com/en-us/library/aa366778.aspx)
They're still limited to 2 GB since many application depends on the top bit of pointers to be zero.

Related

Can I tell if application has memory leak only based on it's memory consumption?

I was told on one of environments ASP.NET application consumes even up to 64GB of RAM. I don't know how long it takes to consume it and I have not tried to monitor this app with any kind of tool yet. But I suspect that this is some memory leak. My colleague said that maybe it is not and that it's possible that GC decides not to garbage collect because it still has 64GB RAM left.
From what I understand it's not possible to use that much of RAM without some extensive caching built in and I have not seen this in this applications' source code. I know GC can decide to grow Generation 0 when it sees that it needs more space but in order to consume 64GB this memory must be used by either Gen2 or LOH right? This is Business Intelligence app and it does store some data in Session between postbacks so that it does not hit data warehouse every time but still 64GB of RAM consumed seems suspicious to me.

w3wp.exe runs out of memory even though there's still memory available

We're running into a strange problem. Our ASP.NET application is running on 64-bit Windows 2008/IIS7 machine with 16Gb of RAM. When w3wp.exe process reaches 4Gb (we track it simple via Task Manager on the server) - Out of Memory exeption is thrown even though there's a plenty of memory still available.
Is there a known issue were ASP.NET process is limited to 4Gb of memory on 64bit system (and using 64bit app pool)?
Is there any way to lift that limit?
It kind of sounds like you have an undisposed resource somewhere that ends up getting garbage collected eventually, but not quickly enough for your needs. Do you reuse any SQLConnection objects? Or MailClient objects? Or unmanaged Image objects?
As for the lower-than-expected memory limit, there are two types of memory use by a ASP.NET app. One is reserved memory and the other is actually used memory. I believe the task manager tracks actual memory use, but reserved memory probably also has a limit. To find out how much reserved memory your process is taking up, go to IIS7, click on the server (the top level, above app pools and sites folder), then click the Processes option and then click your app's process. It should show you CPU use, number of requests and memory usage (both reserved and actual).

w3wp.exe has high cpu usage on every request

I'm running a Windows 2008 server (a VPS with 1GB of RAM), with SQL Server Express and IIS 7 installed. On it I'm hosting a NopCommerce 1.7 website, with a database of around 26 000 products.
Right now I'm the only user of the website (it's in development) and I'm getting rather bad performance from it. To be more specific every time I make a request, the worker process goes to 90-100% CPU usage for a few seconds. Is it me or this is a lot for a 1 user NopCommerce website? Any ideas why this happens and what I can do to rectify it or further investigate?
PS: the worker process uses between 100MB-400MB of memory (private working set), and SQL Server with this database, around 160MB. Do you have any suggestions other then the obvious one to get more RAM? I intend to get one more GB but I fear this will not solve the cpu usage problem.
You've already stated you're going to get more RAM, but don't be surprised how much a lack of RAM can impact the CPU. If your RAM is not able to hold large objects efficiently because of lack of space (and I'd say using 40% of available RAM qualifies), then the CPU has to work harder to page things in and out of virtual memory. 90% is a little overkill for this, but with the server specs you give it's not impossible.
The most likely problem is that there is a hole in your code somewhere. My guess is that you have either an infinite loop or a direct memory leak (resources open during requests that aren't closed perhaps?). Your best bet would be to get the IIS Debug Diagnostics tool, install it and set up reports to find out what is going on directly on the server.

CPU Usage relative to number of users? - ASP.Net Application

My Asp.net application uses
25-30% of the CPU on a test server which has 600 MB Ram on it.
I can see the asp_wb process taking that much percentage of CPU.
This is when I am testing using one user.
How many users can the server afford then without falling over?
Is there a relationship between the CPU Usage and number of user aka if there are 2 users my application will sky rocket to 60% of memory usage?
Or does/Should/How does the server handle this?
The asp.net is base on pools and not on users.
Some memory per user is going on user session, but I believe that you not hold huge amount of data on sessions (did you ?).
Now I suggest ti run process explorer from sysinternals, and check on w3wp.exe the working set and the virtual size of the memory for this. You can do that by open this 2 columns on Process Memory tab.
Then you see there how many memory asp.net needs for your application.
Second step if to check how you have configure your pool by open it. Maybe you have configure it to recycle too often, or to recycle when you have more than 125k working set memory, and your program have 200k working set memory. So you need to recalibrate some values.
Together with process explorer you can see how much memory your application need, and setup correctly the pool.
Of cource maybe there are other problems and other issues with the memory but asp.net is not eat memory for every user and you need to check where your memory is used - and the process explorer is a good tool for this job.
Hope this help.

ASP.NET - Single large web request triggers System.OutOfMemoryException - Still have plenty of available memory

Environment:
Windows 2003 Server (32 bit); IIS6, ASP.NET 2.0 (3.5); 4Gb Ram; 1 Worker Process
We have a situation where we have a very large System.XmlDocument is being loaded into memory, and then it heads into a complied XSL transform.
What is happening is when a web request comes in the server is sitting in an idle state with 2500Mb of available system memory.
As the XML DOM is populated, the available memory drops approx 500Mb at which point we get a System.OutOfMemoryException event. At this point the system should theoretically still have 2000Mb of available memory available to service the request (according to Perfmon).
The related questions I have are:
1) At what level in the stack is this out of memory limitation being met? OS? IIS? ASP.NET? worker process? Is this a per individual web request limit?
2) Is this limit configurable somewhere?
3) Why can’t this web request access the full available system memory?
1) I would guess at the worker process but this should be configurable within IIS to the limit of memory that a worker process can use. Another factor is what level of bits does your software use, e.g. 32 bit has a physical limit of 4 GB since this is the total address space.
2) Probably but don't forget that memory fragmentation may play a role in getting to out of memory faster than you think, e.g. if there is a memory request for a contiguous 1000 Mb piece of memory then this may not necessarily be found in the current memory.
3) Have you examined dump data to see what is in the memory when the exception gets thrown? If not, there are ways to get a snapshot of the memory to see what it looks like as this may give you more clues about what is going on.
You are running in a process. A process can only access 2 gigs of memory. This task is sharing memory with everything else running in this process, so this bit of code does not get the full 2 gig -- even if it is available.
There is a 3 gig switch on the os as well. I believe it is a registry setting. But you will have to search MSDN to find that info.
But realistically, you need to do this another way. Possibly by switching to a SAX style xml parser.
I'm sure there are some bright heads here that can answer your specific questions, but have you asked yourself if there is another way to do what you want? I specifically mean that you probably do not want to process a very large XML document, but you probably more specifically want to return something back to the client. Could you rewrite the code to avoid this XML document altogether, or perhaps not load it all into memory at the same time, and still produce the same end-result?
1) Dunno. Check your logs.
2) IIS limits memory divvied out to websites/application pools. Check your settings.
3) Servers are all about uptime; if an single app hogs all the resources everybody else suffers. Thats why enterprise apps like IIS limit memory to prevent runaways from taking down the entire server.

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