Voice call through GSM modem - gsm

I would like to use a GSM modem to make a voice call to a phone number, play a recorded message, wait for a digit to be pressed and then disconnect the call. The system needs to know if the line was busy, if the user answered and which digit was pressed by user (if any). It should drop the line if nothing is pressed in 30 seconds. If user presses the digit before the question is completed then the voice should stop (user doesn't have to wait). Also, it would be nice if system could handle invalid digits (play "invalid digit" message, play original message and wait for input). Multiple calls in parallel would be nice, but I guess this is not possible?
I have found this article which explains low-level interface quite nicely. However, this question is more pragmatic - which libraries and which GSM modem would you recommend? OS is Linux, modem can be either RS232 or USB. I would prefer Python, but C(++) is ok too.
BTW: this is not telemarketing, it is a notification system. Not that it matters... ;)
EDIT: I learned this system is known by keyword "IVR" (added for future searchers).

A modem is generally used for data transmission but it sounds like you are actually transmitting voice, albeit prerecorded voice, and tones.
Although you can achieve this with the extra voice capability of a voice modem as you have identified, it might actually be easier to use a GSM to VoIP gateway, unless you actually need the modems data capability for some reason.
You could connect the VoIP to GSM gateway to a low cost or free open source PABX (such as Asterisk) and use this to build your particular application.
Some gateways even support multiple SIMS so you can target the SIM which gives the lowest call rate for the number you are calling - for example if you know that the number you want to call is on a particular operator, then that operator may offer free 'on network' calls between it's SIMs. This might be an advantage if you are expecting to make a large number of calls.
If you do a web search for 'VoIP GSM gateways' you will find some examples.
The following link provides an overview also:
http://www.voip-info.org/wiki/view/VOIP+GSM+Gateways

I am no expert in this field but it is something of a personal project that I have wanted to dive into.
Here is what I think will be the best way to do this.
1 Get yourself a VOIP GSM Gateway like this: VOIP+GSM+Gateways
2 Link into an existing PABX system or download a free one like asterisk
Then you will need to follow the instructions of the PABX development to create your dial plans and routing. I don't know if there are any already out there but I'm sure you will find many examples of the bits and pieces you need.

Related

How do smart phones use AT commands and data connection(s)? gsm mux? multiple uarts?

I am involved in a project where we have some kind of IoT device. An nxp processor with an LTE modem on a PCB. The software running on it connects to the modem over a single uart interface. It will initialize the modem through AT commands, and finally made a data call to the provider (PPP).
Then, it uses lwIP (light weight IP) to open some mqtt subscriptions, and allow user code to make http get/post requests to our servers.
Every 15 minutes we want to retrieve signal strength from the modem and report this back to the server. What I do now, is put the modem back in command mode, retrieve the signal strength info, go back to data mode, and resume normal operation.
The round trip from data mode, to commando mode, and back to data mode takes several seconds (4-5 ish). This is annoying, because during that time we are not receptive for commands.
I've read about gsm mux 07.10. By following some defined protocol it allows to create virtual serial ports, over one physical uart. That sounds nice, although I realize this will go at the cost of performance (bytes will be added to each frame we send to either command mode / data mode).
The gsm mux 07.10 spec dates from 1999. I am far from an expert in mobile solutions. I was wondering: is muxing still the way to go? How does a typical smart phone deals with this for example? Do they include modems with more than one uart to have parallel access to AT commands and a live internet connection? Or do they in fact still rely on gsm mux?
If somebody would be so kind to give some insights. Also on potential C libraries that are available that implement gsm mux 07.10? It seems that TinyGSM implements it (although I can't seem to find where), and I also can find the linux kernel driver that implements gsm mux 07.10. But that driver is written on top the tty interfaces in linux, so that would mean I would have to reverse engineer the kernel driver and strip out the tty stuff and replace it with my own uart implementation.
First of all, the spec numbering is the old GSM specification numbering, so those old specs will never be updated, the new specifications with new numbering scheme will. I do not remember when the switch was made, but I do remember someone at work giving a presentation on 07.10 probably around 1998/1999, so probably a few years after that or around that time (and definitely before 2009).
The newer spec numbering scheme uses three digits for the first part.
So for instance the old AT command spec 07.07 is now 27.007, and the current 07.10 multiplex specification is 27.010.
The following is what I remember of 07.10.
The motivations for developing 07.10 was to exactly support the kind of scenario that you describe. Remember back in the mid 90's, if mobile phones had a serial interface then that was RS-232 though each manufacturer's proprietary connector at the bottom of the phone. One single serial interface.
However, in order to use 07.10 mux in serial communication you needed to install some specific serial drivers in Windows with support for 07.10 (and I think maybe there was some reliability issue with them?), and for that reason 07.10 never took of and became anything more than an rarely used solution.
Also by the end of the 90's additional serial interfaces like Bluetooth and IrDA became available on many phones, and later USB as well, which both added additional physical interfaces as well as natively multiplexing within each protocol.
So the need for multiplexing over physical RS-232 became less of an issue, and whatever little popularity 07.10 ever had dwindled down to virtual nothing.
Fast forward a couple of decades and suddenly someone asks about it on stackoverflow. Good on you :) As far as I can tell I cannot see any fundamental problems with using it for the purpose you present.
Modern smart phones that support AT commands will most likely have a code base for the AT command parsing with roots in the 90's, which most likely include the AT+CMUX command. Of course manufacturers today have zero explicit wish for supporting it, but when it is already present it will just come along with the collection of all other legacy AT commands that they support.
So if the modem supports AT+CMUX you should be good to go. I have no experience or recommendation with regards to client protocol libraries.

Can't get OK response from XBee upon "+++"

I have been trying to set up two XBees to communicate since the last three days. X-CTU seems to be the perfect option to do so, however, it is a real menace when it comes to discovering XBees on serial ports.
I was able to detect one XBee by luck just once and the other one never showed up. I have even replaced both my XBees. I am trying to figure out the alternative, i.e. using a serial console to perform the operation. I haven't been able to receive an OK response from the device upon issuing +++.
Since I haven't had a good experience using a PC to communicate with ESP8266 devices earlier, I tried to figure out a workaround by using the second Serial port of an Arduino to send such configuration messages and read the response by printing it out on the default serial console.
It also appears that configuration messages can differ depending on the mode of the device. If it's in API mode, the frame has to be generated in a specific format (I use the X-CTU frame generator for this purpose).
Why am I not able to receive a response from the XBee upon issuing a +++?
The devices are Series 1 XBees and the exact part number is XB24-AWI-001. Any help is highly appreciated.
Have you considered the XBee being in API mode? Maybe should you consider to reflash the device in AT mode to start playing with it.
To test if it's in API mode, you can refer to the guide, chapter 9 for the API mode structure:
http://eewiki.net/download/attachments/24313921/XBee_ZB_User_Guide.pdf?version=1&modificationDate=1380318639117&api=v2
Basically, a datagram in API mode starts with ~, and it's built as follows:
[0x7E|length(2B)|Command(1B)|Payload(length-1B)|Checksum(1B)]
As 0x7E is ~ on the ASCII table, you should try typing a bogus datagram in a serial terminal session like:
~ <C-d> AAAA
N.B.: The <C-d> characters means Control-d under unix., which is the EOF character.
Obviously such a message isn't likely to work, and you will receive a reply asking you to send that datagram again. That's because the EOF character being ASCII code 4, it means that the length of the datagram will be 4 bytes. So then you send four bogus bytes, the checksum will be A, which is very likely to be right, and the receiver will assume the transmission has been corrupted. So the datagram will be asked again, meaning you will receive a datagram to do that query.
Though I can only advice you to consider running it only in API mode (more reliable and a better API, but you cannot play around with it and understand what's going on by tapping on the line with a logic analyzer… though giving enough time, you'll start to read API datagrams like it's English ☺).
I wrote a page with a few resources to check on how to reflash the XBees:
https://github.com/hackable-devices/polluxnzcity/wiki/Flash-zigbee
and here's other advices from another totally unrelated project:
https://github.com/andrewrapp/xbee-api#documentation
And I also wrote a lib (aimed at beaglebones but you can tweak it for your use) that handles API mode 2 with XBees:
https://github.com/hackable-devices/polluxnzcity/blob/master/PolluxGateway/include/xbee/xbee_communicator.h
https://github.com/guyzmo/polluxnzcity/blob/master/PolluxGateway/src/xbee/xbee_communicator.C
but I bet with a little google search you can find more widely used libraries than those ones, and even some aimed to be run on Arduinos (N.B.: that lib was originally written for Arduinos, and then adapted to run for Beaglebone, so reversing the operation shouldn't be hard).

Does chrome.serial API ensure data integrity?

I'm trying to understand whether its redundant for me to include some kind of CRC or checksum in my communication protocol. Does the chrome.serial and other chrome hardware communication API's in general if anyone can speak to them (e.g. chrome.hid, chrome.bluetoothLowEnergy, ...)
Serial communications is simply a way of transmitting bits and its major reason for existence is that it's one bit at a time -- and can therefore work over just a single communications link, such as a simple telephone line. There's no built-in CRC or checksum or anything.
There are many systems that live on top of serial comms that attempt to deal with the fact that communications often takes place in a noisy environment. Back in the day of modems over telephone lines, you might have to deal with the fact that someone else in the house might pick up another extension on the phone line and inject a bunch of noise into your download. Thus, protocols like XMODEM were invented, wrappering serial comms in a more robust framework. (Then, when XMODEM proved unreliable, we went to YMODEM and ZMODEM.)
Depending on what you're talking to (for example, a device like an Arduino connnected to a USB serial port over a wire that's 25 cm long) you might find that putting the work into checksumming the data isn't worth the trouble, because the likelihood of interference is so low and the consequences are trivial. On the other hand, if you're talking to a controller for a laser weapon, you might want to make sure the command you send is the command that's received.
I don't know anything about the other systems you mention, but I'm old enough to have spent a lot of time doing serial comms back in the '80s (and now doing it again for devices using chrome.serial, go figure).
I'm using Chrome's serial API to communicate with Arduino devices, and I have yet to experience random corruption in the middle of an exchange (my exchanges are short bursts, 50-500 bytes max). However, I do see garbage bytes blast out if a connection is flaky or a cable is "rudely" disconnected (like a few minutes ago when I tripped over the FTDI cable).
In my project, a mis-processed command wont break anything, and I can get by with a master-slave protocol. Because of this, I designed a pretty slim solution: The Arduino slave listens for an "attention byte" (!) followed by a command byte, after which it reads a fixed number of data bytes depending on the command. Since the Arduino discards until it hears an attention byte and a valid command, the breaking-errors usually occur when a connection is cut while a slave is "awaiting x data bytes". To account for this, the first thing the master does on connect is to blindly blast out enough AT bytes to push the Arduino through "awaiting data" even in the worst-case-scenario. Crude, yet sufficient.
I realize my solution is pretty lo-fi, so I did a bit of surfing around and I found this post to be pretty comprehensive: Simple serial point-to-point communication protocol
Also, if you need a strategy for error-correction over error-detection/re-transmission (or over my strategy, which I guess is "error-brute-forcing"), you may want to check out the link to a technique called "Hamming," near the bottom of that thread - That one looked promising!
Good luck!
-Matt

Serial port - how to perform safe search for my device?

Im writing application that communicate (via serial port) with electronic device which i designed myself.
When my PC application starts - it opens available COM ports one by one and it sends some string ("What are you?" for example).
My device is programmed, to reply to that "magic question" with own ID (for example: "I am evil device for supervising employees").
When my PC software receive that "magic reply" it starts working normally and its not searching other ports anymore.
Of course im not using stupid questions in data transmission, its just example.
Question is - can i send strings like on all (not busy) ports, to discover my device?
If I can - how that "question" string should look? Are there any normalized standards?
This is not first project like this on my desk, but now im developing solution for little industry and i need to pay more attention what my application is doing, because there may be other devices connected to COM ports and I do not know how they can react.
Im sorry, if i made some language mistakes, english is my third language.
Thanks in advance for replies.
After Alvin Wong confirmed my concerns I thought about it again and redesigned my device discovery functionality, because I don't want to abandon that idea.
I will send unique-complicated-ID every 1-5 seconds from device.
When my PC starts - it will try to open sequentially all available ports and will listen for that ID for few seconds.
If application receive that ID - it will be confirmation, that port number/name is correct and I my connection is established.
No, you wouldn't want to do that.
When you are using COM serial port, you have no idea what is plugged into the port. It could be nothing, your device, a modem, a mouse (though I believe nobody uses this anymore...) or whatever you can't even imagine.
Imagine if it is connected to another computer (probably a Linux/router), sending things may lead to execution of "that command", thus creating unexpected effects (though your program may not notice). Or if it is some badly-programmed device, it may trigger a bug in the firmware, thus failing the device and making it malfunction.
In short, in the worst case, you can cause a catastrophic event.
Serial (RS232 or UART I assume) communications don't have a designated transfer protocol (in contrast to USB which has one) to identify a device, so it isn't fail-safe. The user must make sure he selected the correct port. This is probably one of the reasons why hardware manufacturers choose USB, and one of the reasons why USB is so popular, even to computer idiots.

How to program an XBee ZigBee module?

I have a project which the information from the microcontroller (drop rate changes of dextrose like sending notification "nearly empty" or "Sudden change of drop rate. Drop rate of 15 automatically return to 14") would display in an application in a computer. I am thinking of using ZigBee and it would be responsible for transferring the information but I am new with the technology.
Does anyone could help me how to program the ZigBee module? I have seen some articles saying that it could be programmed in eclipse CDT. I am bit confused how to get start.
Any help would be appreciated. Thanks!
Use USB Explorer device (or similar) to enter a serial terminal session on the receiving XBee.
Type ATMY to get the receiving XBee's address. Write it down.
Put the sender in the USB Explorer and type ATDL plus the receiver's address, like "ATDL798A728"
Type ATWR to save this setting.
Attach sender XBee's UART (TX and RX pins) to microcontroller.
Plug receiving XBee into USB Explorer attached to computer.
Run Processing sketch or similar to read from the serial port.
The two XBees will run by default in 'transparent mode,' which pipes data coming into one UART out of the other UART, exactly like a wire. So when your microcontroller writes data into the sender XBee, it will come out of the receiving XBee and be read (and displayed or whatever you need) by your software.
It really depends on how much configuration your installation can handle. Is this a one off installation, or a "system" of products you want to make that have to be able to work together in whatever configuration they're bought?
As already explained, xbee modules that have the whole radio + stack already setup and working for serial data are simple to use for the trivial case of you sending out a few pre-paired setups form the lab, or even site installation by an expert.
If your embedded devices have to find each other automatically, then you'd need a way to get the embedded microcontroller to get the modules discover each other, make a connection, and then have the application code in the embedded microcontrollers talk to each other and identify what they need to do with each other.
In this case, you probably would be better off with the (upfront much more complex and likely expensive) design where the zigbee stack is inside the embedded controller, so your application code can use it properly to control connectivity.
The TI zigbee pro evaluation kit is very comprehensive, and seems great to me so far. It sounds like you're at the point where you need to spend some money and get some experience with real modules, just to get a feel for the technology. Though be warned, you may need IAR embedded workbench to work with these long term, and that's pretty expensive software!
Alternatively, Atmel have a pretty interesting looking zigbee implementation with their "bitcloud" software platform (free zigbee pro stack!! woo! and they have a free ARM toolchain!) but I've found the getting started info around the bitcloud stuff is really lacking, and while I can get the code setup and compiling, I'm not confident to buy enough of their evaluation gear for a zigbee pro mesh network to test it in real life yet.
PS: if you're getting started with short range wireless, i can't recommend this book highly enough. http://www.amazon.com/Essentials-Short-Range-Wireless-Cambridge-Series/dp/0521760690/ref=sr_1_2?ie=UTF8&qid=1336091059&sr=8-2
It contains very good introduction to the different technologies available, and the strengths and weaknesses of all of them (and wireless in general) Plus it will leave you in a good position to start understanding the features you really need for the system you're designing.
some of the zigbee/xbee modules simply behave as wireless serial, no programming required just turn them on. Others require programming. It depends on what your needs really are. the ones that behave like wireless serial have an AT command set if I remember right so you can adjust some things, like for example if you want more than two (more than one wireless point to point connection) you can specify which two talk to each other...

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