I'm running WP 3.0.1 on a shared host using PHP5. I'm having issues uploading files that are a little larger via the media uploader in the admin section of WP.
Every time I try to upload a file thats over a few megabytes, it uploads, says its crunching, then gives me a big red "HTTP Error." - nothing more.
This only happens on files that are a little larger - ie a 20mb .mp3 file. A 5mb file seems to work fine. Whats weird is in the past we've uploaded 40mb files without a problem.
--
Here's the steps I've taken so far to try and remedy the situation:
Double checked php.ini to ensure increase upload, post and memory size were high enough.
Updated .htaccess to include filter the security mod I found elsewhere.
Double checked all file permissions via ftp to ensure they were 755.
Called the host - "They don't support 3rd party scripts" (I hate IPower)
Tried with different audio files of similar size.
Disabled all plugins
--
Do you guys have any more ideas regarding what might be causing the vague "HTTP Error." problem?
Thanks in advance.
I had a similar problem with Nginx and PHP5-FPM (and WordPress 4.1).
Symptoms: the file (< 5MB, so relatively small) is partway through the transfer, as indicated by the progress bar, when suddenly you get the HTTP error message.
Even if you've set upload_max_filesize in your php.ini, you should also check post_max_size is (at least) as big. Remember to restart php5-fpm.
If it still doesn't work, edit your nginx.conf file (in Debian/Ubuntu it's /etc/nginx/nginx.conf) and add this in the http block:
client_max_body_size 100m;
Then restart Nginx.
One of our clients, had the same issue.
Finally we found out that the wordpress "HTTP Error" when uploading images, was happening due to a change on the server side. The hosting comany, decided to add APC accelerate to the server in order to increase server's stability and speed. APC accelerate should work only with FastCGI and not with su, so they set PHP to run as FastCGI.
When using PHP as FastCGI, if you try to upload a file larger than 128KB, an error "mod_fcgid: HTTP request length 131388 (so far) exceeds MaxRequestLen (131072)" occurs and causes an 550 internal server error.
This happens because the value of MaxRequestLen directive is set to 131072 bytes (128KB) by default.
One way to correct this (if server uses Plesk), is to edit /etc/httpd/conf.d/fcgid.conf and set MaxRequestLen to a higher value, for example 15MB (MaxRequestLen 15728640).
If server uses cPanel, this change can be done via the WHM of the server.
So, if you can upload images up to 128KB, this is the solution to your problem.
Put this line in your wp-config file:
define('WP_MEMORY_LIMIT', '64M');
The problem, as you've already inferred, is in the size of your file upload. Just to remind you, HTTP isn't really built for transferring large files ... it can do it, but not always, and not very well. You're running into an issue where your host is cutting off the transfer because the file is too large. It's most likely a server setting somewhere that you don't have access to.
Since "they don't support 3rd party scripts" I'm guessing you're in a shared hosting environment, which is why something could change on your server without you doing anything. Possible solutions:
Get a different host
Use a dedicated server
Transfer your larger files via FTP rather than from within WordPress.
I had the same issue whenever I tried to upload media, except I got the "HTTP Error" on files larger than 124Kb! WP 3.3.1, PHP 5.2.
I called my host and they upped memory to 64M (also changed this in wp-config) and upload_limit to 8 MB (default was 2 MB). This didn't work so I resorted to almost everything else, from tampering with the .htaccess to reinstalling WP to installing a fresh WP on another server, but everything pointed to a server issue. I called the host again and spoke to another technician who increased the allowed HTTP Request Length setting.
For future readers, just managed to find the solution to this one after a tough day of searching.
There's a setting in the fcgid.conf file (for me in /etc/apache2/mods-enabled): FcgidMaxRequestLen. See https://httpd.apache.org/mod_fcgid/mod/mod_fcgid.html#fcgidmaxrequestlen
I set that in bytes to an appropriate length and everything works. It seems that apache have changed their thinking on the default value (which is now 131072 bytes):
Before 2.3.6, this defaulted to 1GB. Most users of earlier versions should use this directive to set a more reasonable limit.
server maybe have imagick installed as default library , for a fix for wordpress
I put the following code into my functions.php file. It works!
add_filter( 'wp_image_editors', 'change_graphic_lib' );
function change_graphic_lib($array) {
return array( 'WP_Image_Editor_GD', 'WP_Image_Editor_Imagick' );
}
For me, "http error" issue occurred when php is running in fast cgi mode.
"MaxRequestLen" from mod_fcgid was limiting file upload size and wordpress was throwing "http error".
You need to add the following configurations in your httpd.conf (apache2.conf on ubuntu 14) :
<IfModule mod_fcgid.c>
# 20MB
MaxRequestLen 20000000
</IfModule>
I tried all the commonly suggested php.ini changes as well as wp-config changes with no luck. Finally found someone suggesting to look at the XHR async-upload.php details in my browser and found out that our firewall was flagging the upload as a trojan (MalAgent.H_9218 to be specific) for some reason. So don't forget to check there, it could identify other possible upload issues as well.
Chrome instructions:
Hit F12 and select the network tab, then attempt an upload with WordPress, make sure the filter row is on either All or XHR, in the left bottom pane find and select async-upload.php, in the right bottom pane select preview.
In my case solved by switching off Adblocker extention in browser
Our problem was that our load balancer ran out of hard disk space. Be sure to setup a log rotation that deletes the oldest logs after a period.
Our problem actually was client side: people tried to upload via drag and drop from OneDrive, files that have not been locally synchronised but showed up in the OneDrive folder. Resulted in "-200" error message. If file is on local harddrive, it worked fine.
Related
I am running a Drupal site on Drupal 9.50. The site was moved from CentOS server to Ubuntu a while ago. Now there is a problem with uploads of bigger file sizes. It says the client tried to send too large body. The file is a bit over 2MB. I am using nginx and I know, the client_max_body_size should correct the problem. I have set it to 8MB and no, it didn't solve anything.
When debugging the error log I saw that int the error message server: pointed to dev9.site.com though that's my development server, not the production server (www.site.com). I didn't find any references to that server name in my Drupal site files (except for allowing it as a trusted site name just in case in settings.php).
It also works just fine when the images/dcs are small the files ending up intact in the correct server.
I have only transferred the database from the production to dev, never other way around.
Any ideas from where to start looking for the cause?
wbr
hank
I don't understand it any more than before, but changing the default client_max_body_size for the nginx server (in nginx.conf) seems to have solved the problem.
Still don't understand why site-specific setting (in server block) didn't solve it.
hank
Does anyone know what this error message on WordPress means?
Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.
I couldn't find any errors that I can think of.
This happened when I tried to upload an MP4 file that is about 200MB in size. I have set my WordPress to accept MP4 of up to 5GB so that shouldn't be a problem, I am using WordPress Multisite installation on Ubuntu 16.04.
In my php.ini I have set the max upload size to 50GB and max post size to 50GB too and I also set the max memory to 1GB. But it just kept sending me that error and I have no idea where to look. All it says was an unexpected response and I have no idea what response that might be.
I can upload MP4 with a size of 27MB with no problem, I know the default WordPress setting is 20MB so I'm pretty sure the size isn't the problem.
I have also check that the file wasn't corrupted, it was working fine on my computer as well as YouTube.
I tried restarting PHP (PHP-FPM) and Apache2 but it doesn't seem to be working.
Does anyone has an idea of what is going on? Thanks 🙌
I think my answer is too late. but I would like to post a solution for anyone still looking for a solution for this issue on WordPress running on Nginx.
You should add the following directive to set the maximum allowed size in HTTP(server/location) section.
client_max_body_size 10M;
I have understood why this WordPress error occurs "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.", atleast in my case :D
Issue:
If you can upload any other file except this specific one, then it is an issue with the file's size.
Solution:
In my case everything was correct - upload limits, post_max_size, memory_limit etc but if you are using NGINX, the possible issue is with client_max_body_size
Step 1: In your nginx.conf file, increase the value of "client_max_body_size" to 256M (or more as needed).
Step 2: Restart nginx.
Now you can reload the media library and try uploading the file again. To be on the safe side, rename your file before uploading.
The mentioned error is generic, it may refer to more than one possibility, so check this out:
Maybe you enabled Cloudflare with basic plan in your hosting, if so, Cloudflare limits the upload to 100 MB.
Maybe you mixed content on your website, with some pages refering to http and other pages refering to https. If so, please check the link: https://websitesetup.org/http-to-https-wordpress.
Maybe you installed security plugin.
Deactivating "All in one WP security" did the trick. You can re-enable it after the upload.
I had the same issue and tried all of the solutions above but had no luck. I ended up using this plugin and it worked automatically. No idea why bc I didn't increase the max upload size or anything. I noticed in their reviews someone else had the same issue. So hopefully it'll help someone else out there!
https://wordpress.org/support/plugin/tuxedo-big-file-uploads/reviews/
This appears to be an issue with the newer versions of WordPress themselves, rather than anything server side.
It appears to be a known issue to WordPress developers that is being investigated (eg: https://core.trac.wordpress.org/ticket/48778)
I faced the same error and finally it was fixed.
you may installed maximum upload plugins and its configuration is different than your host configuration, for example: if you set max upload from the plugin to 512M and your host configuration is 64, your browser will show your maximum upload as 512M not 64, but later after uploading the unexpected error will display.
the solution : remove the max upload plugin as it my conflict with configuration.
and if you host your website with shared server service, call the support to update the max upload size for you
I had the same problem a number of times and again today. My client was trying to upload PDF's to the media library that were not large and he was getting the error message "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page" The files were mostly around 1.6mb. Some worked, some didn't. They would upload but the preview of the file would not show in the media library. I tried using the Browser upload method also. Same result only once the upload completed we would get a 404 page not found error.
Ultimately I figured out the issue was an unsupported font used in the PDF files called ZeitungPro-Regular. When I opened the file in Adobe Acrobat DC Adobe showed the error message "Unrecognized font". I switched over to edit mode and changed the font to Arial Narrow as a test. Saved it and uploaded it and it worked! The issue was not with the server or the site set up, the issue was that WordPress could not process that font after uploading the file. If you are getting the "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page" check the file you are uploading carefully.
For people using the Wordfence security plugin, I had the same issue combined to other listed here. Max upload size, nginx client_max_body_size, it finally worked but only for admins.
Then I had to switch the Wordfence firewall in learning mode and let users upload their large file, and turn the firewall back to production mode. Long calls to admin ajax were blocked.
Hope this helps.
I came looking for a solution to this same problem. What caused the problem was an apostrophe in the file name. Simply removing that allowed the same file to upload without an issue.
I also faced the same error. I just deactivated the wordfence security plugin and now it's work fine. Hope help someone.
I had the same problem on Windows when I upgraded PHP to a newer version.
The problem was that the /logs and /tmp folders did not exist in the new PHP folder as it was set to c:\php\logs and c:\php\tmp in the php.ini file.
Does anyone know what this error message on WordPress means?
Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.
I couldn't find any errors that I can think of.
This happened when I tried to upload an MP4 file that is about 200MB in size. I have set my WordPress to accept MP4 of up to 5GB so that shouldn't be a problem, I am using WordPress Multisite installation on Ubuntu 16.04.
In my php.ini I have set the max upload size to 50GB and max post size to 50GB too and I also set the max memory to 1GB. But it just kept sending me that error and I have no idea where to look. All it says was an unexpected response and I have no idea what response that might be.
I can upload MP4 with a size of 27MB with no problem, I know the default WordPress setting is 20MB so I'm pretty sure the size isn't the problem.
I have also check that the file wasn't corrupted, it was working fine on my computer as well as YouTube.
I tried restarting PHP (PHP-FPM) and Apache2 but it doesn't seem to be working.
Does anyone has an idea of what is going on? Thanks 🙌
I think my answer is too late. but I would like to post a solution for anyone still looking for a solution for this issue on WordPress running on Nginx.
You should add the following directive to set the maximum allowed size in HTTP(server/location) section.
client_max_body_size 10M;
I have understood why this WordPress error occurs "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.", atleast in my case :D
Issue:
If you can upload any other file except this specific one, then it is an issue with the file's size.
Solution:
In my case everything was correct - upload limits, post_max_size, memory_limit etc but if you are using NGINX, the possible issue is with client_max_body_size
Step 1: In your nginx.conf file, increase the value of "client_max_body_size" to 256M (or more as needed).
Step 2: Restart nginx.
Now you can reload the media library and try uploading the file again. To be on the safe side, rename your file before uploading.
The mentioned error is generic, it may refer to more than one possibility, so check this out:
Maybe you enabled Cloudflare with basic plan in your hosting, if so, Cloudflare limits the upload to 100 MB.
Maybe you mixed content on your website, with some pages refering to http and other pages refering to https. If so, please check the link: https://websitesetup.org/http-to-https-wordpress.
Maybe you installed security plugin.
Deactivating "All in one WP security" did the trick. You can re-enable it after the upload.
I had the same issue and tried all of the solutions above but had no luck. I ended up using this plugin and it worked automatically. No idea why bc I didn't increase the max upload size or anything. I noticed in their reviews someone else had the same issue. So hopefully it'll help someone else out there!
https://wordpress.org/support/plugin/tuxedo-big-file-uploads/reviews/
This appears to be an issue with the newer versions of WordPress themselves, rather than anything server side.
It appears to be a known issue to WordPress developers that is being investigated (eg: https://core.trac.wordpress.org/ticket/48778)
I faced the same error and finally it was fixed.
you may installed maximum upload plugins and its configuration is different than your host configuration, for example: if you set max upload from the plugin to 512M and your host configuration is 64, your browser will show your maximum upload as 512M not 64, but later after uploading the unexpected error will display.
the solution : remove the max upload plugin as it my conflict with configuration.
and if you host your website with shared server service, call the support to update the max upload size for you
I had the same problem a number of times and again today. My client was trying to upload PDF's to the media library that were not large and he was getting the error message "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page" The files were mostly around 1.6mb. Some worked, some didn't. They would upload but the preview of the file would not show in the media library. I tried using the Browser upload method also. Same result only once the upload completed we would get a 404 page not found error.
Ultimately I figured out the issue was an unsupported font used in the PDF files called ZeitungPro-Regular. When I opened the file in Adobe Acrobat DC Adobe showed the error message "Unrecognized font". I switched over to edit mode and changed the font to Arial Narrow as a test. Saved it and uploaded it and it worked! The issue was not with the server or the site set up, the issue was that WordPress could not process that font after uploading the file. If you are getting the "Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page" check the file you are uploading carefully.
For people using the Wordfence security plugin, I had the same issue combined to other listed here. Max upload size, nginx client_max_body_size, it finally worked but only for admins.
Then I had to switch the Wordfence firewall in learning mode and let users upload their large file, and turn the firewall back to production mode. Long calls to admin ajax were blocked.
Hope this helps.
I came looking for a solution to this same problem. What caused the problem was an apostrophe in the file name. Simply removing that allowed the same file to upload without an issue.
I also faced the same error. I just deactivated the wordfence security plugin and now it's work fine. Hope help someone.
I had the same problem on Windows when I upgraded PHP to a newer version.
The problem was that the /logs and /tmp folders did not exist in the new PHP folder as it was set to c:\php\logs and c:\php\tmp in the php.ini file.
I'm testing a WordPress plugin that uses TimThumb.
On one server (GoDaddy) I'm getting a 400 (Bad Request) error whenever I request the timthumb.php file from the plugins directory. However, an identical request on a different server works just fine.
/wp-content/plugins/wp-vimeo/timthumb.php
I'm puzzled. I can request other files in the same directory just fine. Could it be a permissions issue? I would have expected a 403 if that were the case.
For Windows hosting add IUSR (or whatever account your app pool is running) to wp-content with read/write.
For me it was because my images were to be resized.
If you copy paste the timthumb url int the browser and receive the error that the image size is to big. I had to either change the file size of the images or change the timthumb's setting to handle bigger images.
This line in the timthumb.php file:
define ('MAX_FILE_SIZE', 3000000); // file size limit to prevent possible DOS attacks (roughly 3 megabytes)
I fixed it by moving my site from a Window Server to a Linux Server. Still on godaddy. [a]
Inside timthumb.php you'll find this line:
header ($_SERVER['SERVER_PROTOCOL'] . ' 400 Bad Request');
This is triggered whenever there's an error: inaccessible cache, required query string variables missing, etc. I have found that link checkers like Google Webmaster Tools and Integrity sometimes remove the query string and check the validity of the root files. Of course without the query string timthumb.php will then return the 400 error.
To tidy this up I comment out the above line.
These answers don't seem to address the issue directly. You can paste the URL in of the timthumb call. In your browser you should get diagnostic error form timthumb. Usually it is because there is not a writable cache directory for timthumb to use to make the Image it serves.
I am getting this error message while trying to access a wordpress blog which is installed in a directory. Is this due to .htaccess or something? Any help is appreciated.
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster#xxxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at xxxx.com Port 80'
This is almost always a problem with your Apache configuration. Errors originating in PHP won’t trigger the Apache 5xx handler, which is what you’re seeing.
Unfortunately, without more information, your problem is impossible to diagnose. I’d recommend that you:
Check the logs. First thing! It should give you a better idea where your problem is.
Stop and restart Apache. If there is a problem with permissions on something Apache needs write access to (logs), it could completely fail to start. This should give you the proper motivation to fix the problem, particularly if there are other VirtualHosts on that Apache.
Move your .htaccess file(s) somewhere else. If Apache works, you know it’s a problem with that file.
It sounds like you're getting some sort of PHP error but PHP isn't set to display errors. You'll want to check your Apache logs for detailed error info.
The mostly likely culprit is that you're missing some prerequisite for running WordPress, although all you should really need is Apache, MySQL, & mod_rewrite.
I was able to fix it by adding the following line to my .htaccess file:
php_value memory_limit 128M
Russ
This is happening to me RIGHT NOW.
As to from what I know, my hosting providers did a DNS change and so I'm waiting for the DNS to propagate, it's been like three hours and still zero.
Blog is showing ok, apache is up and working, I just can't get access into the WP Admin area.
If it does get fixed by tomorrow, I'll reply here so it can be of help for others.
Edit: I just fixed my problem.
In my case it was determined that the Fast Contact Form plug-in was creating the problem. I modified the folder name from si-contact-form to si-contact-form-hold then I regained WP Admin access.
After that I created a php.ini file with this string inside 'memory=64MB' and saved that into the wp-admin folder.
Manually deleted the si-contact-form-hold (to avoid possible corrupted files) and reinstalled the Fast Contact Form.
All my settings were already there and everything is back up and running good!
Hope this helps.
Look at http://zemalf.com/1470/wordpress-htaccess-the-definite-guide/, and look for the paragraph which says something like "Good and default .htaccess looks like this...."
My issue was a little bit different. I had an .htaccess file inside the wp-admin directory. I deleted the .htaccess inside of wp-admin and that fixed my problems.
Unfortunately it could be anything. Do static pages on the site work properly.
Have you checked the server logs.
I think it is likely to do with php. If static pages are there then possibly your config for wordpress is incorrectly configured or files missing.
Has php be working? Did the blog work and then stop? Did you get through the install process?
Check wordpress files ownership for the user are correct or not.
In linux ls -laZ command will display the ownership.
For setting the ownership for a folder use this command
chown -R username:username /user/username/public_html/
An HTTP 500 error could be caused by a great many things. Have you changed your .htaccess file recently? If you try to use a .htaccess feature that is disabled on your host, that is one possible cause.
Some more points
Blog has been running successfully. Just observed this problem since yesterday.
Blog is in a directory so it works something like this www.xyz.com/blog. Apparently www.xyz.com is working perfectly.
Update on logs
Getting these two errors in the logs:
File does not exist: /home/directory/public_html/500.shtml
/home/sub-directory/public_html/sub-directory/.htaccess: RewriteCond: bad argument line '%{REQUEST_FILENAME}!-f'
/home/directory/public_html/sub-directory/.htaccess: # without matching # section
How do I restart apache on cpanel ?
memory = 64MB;
The above line inside a php.ini file uploaded to the wp-admin folder solved my problem. I was not being able to log into the dashboard either through /wp-admin or /wp-login.php, and was getting a HTTP server error 500.
There can be multiple causes for this, I just solved mine, after 2-3 hours of going crazy.
I had another WP instance in a subdirectory inside the main WP instance (in the root folder).
Have checked / deleted .htaccess
deleted plugin folder
In the end, it was to do with the permission of the subfolder in which second instance was running. It was originally 775 (write permission for group), I had to change it to 755 (no write permission for group) and this finally fixed it, like magic.
This is of course just one of possible the answers to your question, I wanted to write it down though as I didn't find it explicitly written anywhere so it might save others some time.