Getting Request timed out error when uploading large files - asp.net

We have page that allows the users to upload documents (multiple). When the upload takes a long time - either due to the size of the files or due to slow upload speeds - we get a exception saying "Request timed out".
We found that the exception is thrown as soon as the upload is complete. So we have modified the executionTimeout config entry to 6000 secs. But this error still shows up consistently.
We are running IIS6, .net 3.5 sp1 (asp .net 2.0).
Update
I'm able to reproduce this issue with relatively small files (multiple files with total of 75MB)

I can't explain it any better than Jon Galloway has, so I won't try :)
Basically there are a lot of forces fighting against you when trying to upload large files via HTTP. The moral of the story is this:
Using a regular upload methods is not
adequate for large files. Instead you
should be using a separate method that
is designed specifically for large
files.

Maybe you should set form to accept multipart data.

By upload, I presume you mean through a .aspx page. You need to set the the following:
Server.ScriptTimeout = 9000 'Time in seconds
Note that this value is server-wide, so you should store the old value somewhere and reset it back to its original value when the upload completes.
http://msdn.microsoft.com/en-us/library/ms524831(VS.90).aspx

try this
<
httpRuntime maxRequestLength="Maximum size you want to upload in KB"
executionTimeout="No. of seconds for Execution Time Out"
/>
in web.config

Related

Long waiting (TTFB) time for scripts / styles on Azure Website

I have this intriguing problem on Azure Website. My website uses 4 script files and 3 style files, each minified. They are not so big, bigest has near 200 KBs. Website had already started. Azure's Always On option is turned on. When I call to WebApi for data it returns in <50ms.
And when app is reloaded it needs 250 ms just to get first byte from tiniest script, and others needs much more. Initial Html is loaded in 60 ms. Scripts/styles are cached so they are not downloaded, but the TTFB time is killing the performance. This repeats every single reload. App is not containing any sophisticated configuration so it should run much faster than it.
What can cause such problems?
Although your static files are cached, the browser still issues requests with if-modifies-since header (which results in a 304).
While it doesn't need to download the actual content, it still needs to wait the RTT + server think time to continue.
I would suggest two things:
Adding Cache-Control and Expire headers - will help avoid 304 in some cases (pretty much unless you hit F5)
Using a proper CDN - such as Incapsula or others, that will minimize the RTT + think time. It can also be used to easily control cache settings for various resources.
More good stuff here.
Good Luck!
From here:
As you saw earlier, IIS 7 caches the compressed versions of static
files. So, if a request arrives for a static file whose compressed
version is already in the cache, it doesn’t need to be compressed
again.
But what if there is no compressed version in the cache? Will IIS 7
then compress the file right away and put it in the cache? The answer
is yes, but only if the file is being requested frequently. By not
compressing files that are only requested infrequently, IIS 7 saves
CPU usage and cache space.
By default, a file is considered to be requested frequently if it is
requested two or more times per 10 seconds.
So, the reason your users are being served an uncompressed version of the javascript file is because it didn't meet the default threshold for being compressed; in other words, the javascript file was not requested 2 times within 10 seconds.
To control this, there is one attribute we must change on the <serverRuntime> element, which controls compression: frequentHitThreshold. In order for your file to be compressed when it is requested once, change your <serverRuntime> element to look like this:
<serverRuntime enabled="true" frequentHitThreshold="1" />
This will slightly impact your CPU performance if you have many javascript files that are being served and you have users quite often, but likely if you have users often enough to impact CPU from compressing these files, then they are already compressed and cached!
My guess would be Azures always on.
If it works anything like the one CloudFlare provides, it essentially proxies the request and tries to cache it.
Depending on the exact implementation of this cache on the side of Azure, it might wait for the scripts output to complete to cache it/validate the cache and then pass it on to the browser.
You might have a chance checking the caching configuration and disable always on for your scripts if possible.
The scripts and styles are static files and by default are compressed (you can check this with HTTP header "content-encoding": gzip) before being sent to client. So, the TTFB consists of network latency, browser HTTP channel scheduling and the static file compression time from server.
On the other hand, your Web API data is dynamic data and by default is not compressed, so possible its TTFB is less than the TTFB for static files.
However, you don't need to switch off static compressing, otherwise TTFB is minimized but content transferring time will be extended. Actually, you don't need to worry about TTFB, see more info: https://blog.cloudflare.com/ttfb-time-to-first-byte-considered-meaningles/
I finished with storing files on Azure Storage and serving them by Azure CDN. It provides high speed of response and costs nothing. I add them to blob every publish, in Pre-build event by Gulp.
well... there are 2 main problems with your site:
you are using AZURE - a high priced service with a poor performance.... don't ask me why people think that this is a good service
you are storing client files side-by-side with the server files.. while server files should be stored in a specific server, client files can practically can be served from... everywhere
so - please use a CDN (or any other server) for your client side files (mainly css and js, you may consider moving fonts and images as well)

Detect time required to download file in client machine

suppose there is a provision for downloading file from my site. so user can download file from site. i want to show info like how much time will be requited to download file in client machine. every client will have different internet speed so how can i detect and show time required to download file in client machine. is it possible in asp.net. please help me with sample code.
I cant give you a sample,, But I can give you an general idea to do it. You can let the page when it is fully loaded do an ajax call to a asp.net page that return around 1mb of dummy data. The javascript saves the timestamp when it starts the ajax call,, and saves the timestamp when the 1mb call is completed. the difference between the 2 timestamp is how long the connection will do about 1mb of data. With that knowledge you can calculate how long it will take for the download of XX mb.
A method I have seen on Microsoft's website for downloads is they provide a list of generally used speeds in a ComboBox.
It lets the user know how much time it will take with each type of connection.
Example:
Microsoft .NET Framework 4 (Web Installer)

Need to check uptime on a large file being hosted

I have a dynamically generated rss feed that is about 150M in size (don't ask)
The problem is that it keeps crapping out sporadically and there is no way to monitor it without downloading the entire feed to get a 200 status. Pingdom times out on it and returns a 'down' error.
So my question is, how do I check that this thing is up and running
What type of web server, and server side coding platform are you using (if any)? Is any of the content coming from a backend system/database to the web tier?
Are you sure the problem is not with the client code accessing the file? Most clients have timeouts and downloading large files over the internet can be a problem depending on how the server behaves. That is why file download utilities track progress and download in chunks.
It is also possible that other load on the web server or the number of users is impacting server. If you have little memory available and certain servers then it may not be able to server that size of file to many users. You should review how the server is sending the file and make sure it is chunking it up.
I would recommend that you do a HEAD request to check that the URL is accessible and that the server is responding at minimum. The next step might be to setup your download test inside or very close to the data center hosting the file to monitor further. This may reduce cost and is going to reduce interference.
Found an online tool that does what I needed
http://wasitup.com uses head requests so it doesn't time out waiting to download the whole 150MB file.
Thanks for the help BrianLy!
Looks like pingdom does not support the head request. I've put in a feature request, but who knows.
I hacked this capability into mon for now (mon is a nice compromise between paying someone else to monitor and doing everything yourself). I have switched entirely to https so I modified the https monitor to do it. The did it the dead-simple way: copied the https.monitor file, called it https.head.monitor. In the new monitor file I changed the line that says (you might also want to update the function name and the place where that's called):
get_https to head_https
Now in mon.cf you can call a head request:
monitor https.head.monitor -u /path/to/file

ASP.NET Lifecycle and long process

I know we need a better solution but we need to get this done this way for right now. We have a long import process that's fired when you click start import button on a aspx web page. It takes a long time..sometimes several hours. I changed the timeout and that's fine but I keep getting a connection server reset error after about an hour. I'm thinking it's the asp.net lifecycle and I'd like to know if there are settings in IIS I can change to make this lifecycle last longer.
You should almost certainly do the long-running work in a separate process (not just a separate thread).
Write a standalone program to do the import. Have it set a flag somewhere (a column in a database, for example) when it's done, and put lines into a logfile or database table to show progress.
That way your page just gets the job started. Afterwards, it can self-refresh once every few minutes, until the 'completed' flag is set. You can display the log table if you want to be sure it's still running and hasn't died.
This is pretty straightforward stuff, but if you need code examples they can be supplied.
One other point to consider which might explain the behaviour is that the aspnet_wp.exe recycles if too much memory is being consumed (do not confuse this with the page life cycle)
If your long process is taking up too much memory ASP.NET will launch a new process and reassign all existing request. I would suggest checking for this. You can do this by looking in task manager at the aspnet_wp and checking the memory size being used - if the size suddnely goes back down it has recycled.
You can change the memory limit in machine.config:
<system.web>
<processModel autoConfig="true"/>
Use memoryLimit to specify the maximum allowed memory size, as a percentage of total system memory that the worker process can consume before ASP.NET launches a new process and reassigns existing requests. (The default is 60)
<system.web>
<processModel autoConfig="true" memoryLimit="10"/>
If this is what is causing a problem for you, the only solution might be to have a separate process for your long operation. You will need to setup IIS accordingly to allow your other EXE the relevant permissions.
You can try running the process in a new thread. This means that the page will start the task and then finish the page's processing but the separate thread will still run in the background. You wont be able to have any visual feedback though so you may want to log progress to a database and display that in a separate page instead.
You can also try running this as an ajax call instead of a postback which has different limitations...
Since you recognize this is not the way to do this I wont list alternatives. Im sure you know what they are :)
Extending the timeout is definitely not the way to do it. Response times should be kept to an absolute minimum. If at all possible, I would try to shift this long-running task out of the ASP.NET application entirely and have it run as a separate process.
After that it's up to you how you want to proceed. You might want the process to dump its results into a file that the ASP application can poll for, either via AJAX or having the user hit F5.
If it's taking hours I would suggest a separate thread for this and perhaps email a notification when it is ready to download the result from the server (i.e. send a link to the finished result)
Or if it is important to have a UI in the client's browser (if they are going to be hanging around for n hours) then you could have a WebMethod which is called from the client (JavaScript) using SetInterval to periodically check if its done.

ASP.net file operations delay

Ok, so here's the problem: I'm reading the stream from a FileUpload control, reading in chunks of n bytes and writing the array in a loop until I reach the stream's end.
Now the reason I do this is because I need to check several things while the upload is still going on (rather than doing a Save(); which does the whole thing in one go). Here's the problem: when doing this from the local machine, I can see the file just fine as it's uploading and its size increases (had to add a Sleep(); clause in the loop to actually get to see the file being written).
However, when I upload the file from a remote machine, I don't get to see it until the the file has completed uploading. Also, I've added another call to write the progress to a text file as the progress is going on, and I get the same thing. Local: the file updates as the upload goes on, remote: the token file only appears after the upload's done (which is somewhat useless since I need it while the upload's still happening).
Is there some sort of security setting in (or ASP.net) that maybe saves files in a temporary location for remote machines as opposed to the local machine and then moves them to the specified destination? I would liken this with ASP.net displaying error messages when browsing from the local machine (even on the public hostname) as opposed to the generic compilation error page/generic exception page that is shown when browsing from a remote machine (and customErrors are not off)
Any clues on this?
Thanks in advance.
FileUpload control renders as an <input type="file"> HTML element; this way, your browser will open that file, read ALL content, encode and send it.
Your ASP.NET request just starts after IIS receives all browser data.
This way, you'll need to code a client component (Flash, Java applet, Silverlight) to send a file in small chunks and rebuild that at server-side.
EDIT: Some information on MSDN:
To control whether the file to upload is temporarily stored in memory or on the server while the request is being processed, set the requestLengthDiskThreshold attribute of the httpRuntime element. This attribute enables you to manage the size of the input stream buffer. The default is 256 bytes. The value that you specify should not exceed the value that you specify for the maxRequestLength attribute.
I understand that you want to check the file which is being uploaded for it's content.
If this is your requirement then why not add a textbox and populate it while you are reading the file from HttpPostedFile.

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