I'm running into an issue where my Google Ads tag is firing after conversion but is 'still running'.
I've seen other threads with this issue saying that adding 'AW-' before the Conversion ID can fix it but I can't do that because Conversion ID needs to be a positive integer.
I've also been through the steps on this guide: https://www.analyticsmania.com/post/google-analytics-tag-in-gtm-still-running/#:~:text=Reason%20%232%3A%20Google,permissions%20for%20ad_storage
I believe I am dealing with Consent Mode as the site does have the gcs parameter. However I've had a look and the 'ad_storage' is granted so not sure why it's not working.
Also the other marketing tags seem to be working fine, it's just Google Ads which has suddenly dropped to 0.
Anyone have any ideas?
Related
I am developing a website using nextJs. While implementing GTM and Google analytics, I ran into a problem where GA4 is not reading user_id property from Google tags manager..
My code is pushing the event and firing the tag:
The Tag is reading correct value.
and here are the following datalayer variables.
When I check the GA4 debug view, I cannot see the user_id being set. The User Properties tab stays empty and nothing is coming in that fills it up..
I have tried using first party cookies to set user_id which actually worked, but the issue I faced then is when logging the user out and clearing said cookies, GA4 still managed to keep the user_id saved and not clear it from future events.
Can someone point me in the right direction please?
I'm facing the same problem, and researched about it. I'm suspicious now that "GA4 Configuration" tag will be work only once and setting user_id field too no matter how many I trigger it.
I think the only way is reloading the page to refresh GTM tag, but I'm not satisfied with this conclusion, so I'll be back when I find a better way.
lately we're seeing a lot of "still running" Status code in tags that have fired correctly.
The setup is allways the same. We're creating tags via GTM.
The tags fire correctly.
Conversion ID and Label are already doublechecked. ;-)
We can see the error an the following tag types:
Google Ads Remarketing Tags
Google Ads Conversion Tags
Do you have any quick advise?
You can find possible solutions in these atricles:
https://www.analyticsmania.com/post/google-analytics-tag-in-gtm-still-running/
https://www.simoahava.com/analytics/still-running-google-tag-manager-tags/
If you have checked consent mode and everything is fine, please check if your Google Ads ID is a numeric value, if it is add "AW-" in front of it and try again. I've had this problem for a client of mine and have been searching for a while on it... This solved the problem , but still pretty odd no information on this change could be found online.
Check my SO question and answer on this :
GTM - Google Ads Conversion tag Still Running, even when consent is granted
I'm asking if anyone is having the same problem as I currently am and if they can help. Currently, for the past 5 days or so, The Google Analytics E-commerce section has not been recoding any payments or revenue when in the back end we know it is happening.
This started when the client added Facebook pixel to the website but was reassured that their IT team did not touch any of the tracking codes for the rest of the website.
Below is the graph of when E-commerce stopped tracking.
I have double-checked the entire flow and double-check the tracking codes to the entire website. But this still hasn't shown what the problem could be.
Any help would be appreciated and has this ever happened to any of you guys as well? This has only happened once about 2 years ago (same client) when E-Commcerce tracking just stopped without a reason and came back about a month after.
Is the tracking hardcoded on the site or are you using Tag Manager?
My guess is the pixel broke some code, I don't know if the GA hardcoded or the dataLayer.
Do a test transaction, on the confirmation page do the following: Right Click on the site > Inspect > Console
Check if you get error, could you paste them here?
Also if you're using GTM, can you type 'dataLayer' on the confirmation page. It should return something.
This is just to understand the problem. I need more info to give you a solution.
I'm trying to implement an Google Ads Remarketing tag in Google Tag Manager (GTM). I have tried with and without dataLayer values - I've tried all sorts of triggers.. Page View, DOM Ready, Window Loaded - All pages.. even tried tag sequencing (after a tag that works fine). The funny thing is - I can see the tag i preview and debug mode (before and after i publish) - as long as I am in preview and debug mode - everything looks fine - also in Google Tag Assistant. But when I try in another browser og close the preview and debug mode - I can't see it in Google Tag Assistant - And so far I can see, it doesn't work (nothing to be seen in the Network tab in DevTools (Chrome), when I search for the conversion id). Something must be blocking it - I just can't figure it out. This is the site https://mackabler.dk/ - the tag is published. The shop is running on Prestashop. Any suggestion on where to look or investigate?
Screenshots (sorry danish language - ask if you need translation for anything):
Remarketing tag
Trigger
variable for dynamic remarketing
Maybe you have installed Google Site Tag (gtag.js) and Google Ads re-marketing tag on the same website. This could be the reason that your tags are not firing correctly.
Whenever you add 2 tags for the same task then those tags create discrepancy won't work correctly.
The Google Site tag (gtag.js) is a web tagging library for Google's site measurement, conversion tracking, and re-marketing products.
Not a full and exact information but you may find relevant information on this article - https://support.google.com/google-ads/answer/3103357
Note - Please check "Updating your tag" section
I have attempted to find this questions answer on this site and a few others. But it does not appear to be working for myself. The following url shows explainations on how to use GA and UA together.
How to use both ga.js and analytics.js?
I've tried this example, with the same account and property (but separate property of course), I have tried this with different accounts but I am constantly only getting 'real-time' hits from the first analytic that is ran. Ie, if I put UA then GA, UA only reports live hit, and visa versa.
Additionally I am getting a message on the screen saying "More than one Google Analytic's scripts are registered. Please verify your pages and templates. "
Sad part is when I Google this, I get many results, but they are all sites that are showing the same symptom :(
Tia Charles
Make sure that your not using the same Tracking ID You need to log them to different web Properties.
_gaq.push(['_setAccount', 'UA-xxxxx-y']);
ga('create', 'UA-xxxxx-z', 'yoursite.com');
Notices how one has 'UA-xxxxx-y' and the other is 'UA-xxxxx-z'