Maximum waittime in call file - asterisk

I create a callfile as below:
channel: SIP/To_Avaya_PEER/20022
callerid: 1788888888
waittime: 300
context: from-primas
extension: 100
priority: 1
account: primas
archive: no
alwaysdelete: yes
I want to wait for answer longer than 3 minutes or forever. I want to keep the call in queue without using MaxRetries. How can i do? I set waittime longer but it doesnot work.
Please help.

You can dial via Local channel to dialplan, ANSWER call after that dial using Dial command.
Or patch asterisk source code

Related

Finding uniqueid of call channel

I use Asterisk 16.5 and sip trunk.
If known sip channel can i find uniqueid of call?
Note: I want do it with Asterisk AMI actions and events.
Action: Command
Command: core show channels concise
give you a list of :
Channel:Context:Exten:Priority:Stats:Application:Data:CallerID:Accountcode:Amaflags:Duration:Bridged
You have to pick the correct channel with the "Channel" field and make a
Action: Command
Command: core show channel YOUR_CHANNEL
If you expect do events, correct way is use event. I.e collect NewChannel events and build map(for example, in memcached).
https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+ManagerEvent_Newchannel
Running too many commands sometimes result problem with ami connection.
As an example of such code you can check FOP opensource or FOP2 project(no source now). https://www.fop2.com/about.php

Asterisk 11 Who Hanged Up?

I do have an Asterisk 11 PBX and I'm developing an Windows Service application using the github AsterNET.AMI Library to connect my PBX. Till here everything is working fine, I can send commands and read incoming event messages.
But now I need to develop a feature on my software based over one information that I thought it could be easy to retrieve. The information I'm looking for is - who hanged up?
I googled for it a lot and I could find a few answers, most of them talking about setup the G option on CDR but also some considerations about this approach. Still like this I couldn't grab any valuable information for my scenario.
Maybe if I tell you about my working scenario you could help me. Lets go, I'm going to bullet split this:
I do have a caller calling from a cellphone and this calling are incoming to my internal PBX extension
My PSTN trunk is a E1/R2 directly to my PBX
No matter if caller or callee hangs up always I do have "normal clearing" message for hangup_cause
I know I'm receiving from my service provider the information about the releasing device, because if I use my Siemens 3800 Hipath over CSTA I can retrieve this information.
So the gold question is: How can I retrieve who is the releasing device on this situation?
You can try a combination of g and F options in the Dial application. The g option allows dialplan execution when the called party hangs up, while the F option allows you to continue execution to a context,extension,priority of your choice if the caller hangs up.
So, you can understand which party is hanging up by the dialplan being executed after the call ended.
Find here more info on these options: https://www.voip-info.org/asterisk-cmd-dial/
The only way I could find after read Asterisk doc almost entirely was reading HangupRequest event messages.
As I'm using AsterNet.AMI library to connect and manage my Asterisk, so I change the source code a little bit to have an event handler do read HangupRequest event.
HangupRequest event writes the messages like the following one:
Event: HangupRequest
Privilege: call,all
Channel: SIP/8103-000001be
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 8103
CallerIDName: Agent 8103
ConnectedLineNum: 51999887766
ConnectedLineName: 51999887766
Language: en
AccountCode:
Context: from-internal
Exten: 8100
Priority: 1
Uniqueid: 1569618521.446
Linkedid: 1569618519.445
So accordly to HangupRequest Event Asterisk documentation I could notice the channel in the message is the channel related to the releasing device, also CallerIDNum and CallerIDName are related to.
This feature is not implemented right now on the github library, but I'm going to push over there and ask them to include on next release.
Yet I don't know where to read this information on FreePBX Admin.

Asterisk autodial some external numbers when joining conference

I'm trying to setup an emergency service for our company, and this is the need:
A person that is involved into an emergency situation have to dial a number with his mobile phone and automatically all ermergency squad's people phones will ring and all must be placed in conference call automatically.
I'm near to the solution but I have some difficult with call files , I'm also not sure this is the right way but this is what I made
I've created a conference ( extn 419 ) and also I've created one call file like this
Channel: SIP/123456789#from-internal
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: ext-meetme
Extension: 419
Priority: 1
where 123456789 is one of the emergency squad number and 419 is the conference room number
this is working but I have to manually put the call file in the outgoing directory to generate the call
I would like to have the call originate when someone call the 419 extension.
Could someone help me please?
Thanks in advance
For your approach you need to trigger AGI script when somebody calls emergency number. And then this script can create call files and copy them to spool directory.
http://www.voip-info.org/wiki/view/Asterisk+cmd+AGI
If I was building similar solution, then I will probably will do all logic inside AGI script even triggering a call with originate command instead of call files.
My dialpaln:
[dialplan-for-emergency]
; 123456 - emergency number
exten => 123456,1,Answer()
exten => 123456,n,AGI(myscript.pl)
exten => 123456,n,Hangup()
myscript.pl # in pseudo code
create conference
create a calls to all other participants into conference
connect callee into conference

Asterisk connect to a parked call

I am developing a custom application to control an Asterisk based pbx using ami/agi interface. What I have to do is:
receive a call from a pstn external line
answer the call
play a welcome message
transfer the call to a specific extension
park the call
reconnect to the call from a different extension
Everything should be done using ami/agi interfaces. I succesfully developed everything up to point 5) but I am unable to understand how to transfer (using ami/agi) the parked call to a runtime-defined extension.
Can someone give me an idea on how to do it ?
you should originate from Local/XXX#parked_context to the extension you want.
something like this..
Action: Originate Channel: Local/XXX#parked_context (XXX is the number of parked call)
Context: default (here you put the context where you can reach the second party)
Exten: 123 (number who will receive the call)
Priority: 1
Callerid: 3125551212
Timeout: 30000
Variable:
ActionID:
Simplest way is just use async agi or conference or Wait extension instead of parking, i.e redo parking-like logic yourself.
That way you will 100% know channel name and how to transfer it back.
Considering you are gooing use ami - AsyncAGI is best option for you.

Asterisk AMI - pickup call

I want to pickup call in Asterisk using AMI. I can originate call, but totally don't know, how to answer the phone...
Script for calling:
#login
sock = socket.socket(af, socktype, proto)
sock.connect(sockaddr)
sock.send('Action: login\r\n')
sock.send('Events: off\r\n')
sock.send('Username: '+str(ast_server.login)+'\r\n')
sock.send('Secret: '+str(ast_server.password)+'\r\n\r\n')
#originate call
sock.send('Action: originate\r\n')
sock.send('Channel: ' + str(user.asterisk_chan_type) + '/' + str(user.internal_number)+'\r\n')
sock.send('Timeout: '+str(ast_server.wait_time*1000)+'\r\n')
sock.send('CallerId: '+str(user.callerid)+'\r\n')
sock.send('Exten: '+str(ast_number)+'\r\n')
sock.send('Context: '+str(ast_server.context)+'\r\n')
if ast_server.alert_info and user.asterisk_chan_type == 'SIP':
sock.send('Variable: SIPAddHeader=Alert-Info: '+str(ast_server.alert_info)+'\r\n')
sock.send('Priority: '+str(ast_server.extension_priority)+'\r\n\r\n')
#logout
sock.send('Action: Logoff\r\n\r\n')
time.sleep(1)
sock.close()
I need something similar, but for answering calls.
Can't find any useful command in *CLI> manager show command
Halp me, plox
You can't answer a call directly via AMI. This is because a new call will "arrive" at the given context/priority/extension configured in the dialplan (or it will be rejected if cant find one that applies). So whatever happens with that call will start at the given context/priority/extension in the dialplan.
If you want to handle calls via AMI, try using asynchronous AGI, like this:
exten => _X.,1,AGI(agi:async)
This will handle all calls to any extension that has at least 1 digit, by issuing an event (AsyncAGI) that you can handle with your AMI client.
Then, from your AMI client, you can send AGIAction's, like:
Action: AGI
Channel: SIP/adevice
Command: ANSWER
CommandID: MyCommandID
This will effectively allow you to run AGI commands (and handle a call like you would normally do in any AGI script) from your AMI client.
Hope it helps!

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