Revenue in Google Analytics not appearing correctly - google-analytics

I've just finished tagging a website, and currently submitting test data.
On one page we fire an Ecommerce purchase event, which consists off the transaction information / product information.
The transaction object is populated by retrieving values off the page i.e from html labels this is all working as expected, however when we check Google Analytics > All Web Site Data it seems GA is formatting the number and removing trailing zeros for some strange reason, please see an example:
This doesn't happen to all purchase events, as you can see at the top of the table there is an entry for $1,793.04 and this has been displayed correctly.
In regards to populating the transaction object, we aren't doing any formatting what so ever we simply reference the html label value and pass that, so I'm unsure into how this could be happening. Has anyone experienced this before?

Personally I have not found this anywhere else documented but just to be sure you can conform with the formatting expected by the Measurement Protocol. Meaning the http request that will be ultimately sent to GA servers to process your values. The transactionRevenue and most monetary values in analytics.js are of type CURRENCY and you can find the documentation of these data type in the parameter reference. And from the link I quote
A decimal point is used as a delimiter between the whole and
fractional portion of the currency.
So the thing that I would advise you to do is use some js function to format your string values. Remove the comma and then use the (.) as a separator for whole and fractional point.

Related

How to properly use sequences for attribution?

My goal is to see which customers originate from organic search, but convert via a different source later on.
To do this, I defined this segment:
Then, I look at the Source/Medium report, but the results seem off. I expected to see zero revenue in the google/organic row (as the segment should show users where the transaction is specifically not coming from google/organic.
Am I using the right tool for what I'm trying to achieve? And if so, what am I doing wrong?
The conversion path in Google Analytics is a better solution here. You can find it under conversions -> multi-channel funnels -> top conversion paths.
What you're going to see here is all the combinations of channels that have been used to generate a conversion, see the screenshot below.
If you have a bigger website you're probably going to have >10.000 different conversion paths depending on the time period that you select. What you want to realize is how much conversion value and conversion was generated in conversion paths that started with organic, but ended with a different channel. Simply apply the filter below in the report to retrieve that data. Please note that in the standard Google Analytics reports all conversions and conversion value are attributed to the last, non-direct click.
The solution is to add a condition that includes only sessions as described in the second step of the sequence. This will reduce the population from all users that present the pattern in the sequence, to only sessions that matter. See detailed explanation here: https://www.napkyn.com/2017/09/07/quick-google-analytics-trick-use-sequence-segments-to-analyse-behavior-over-multiple-sessions/

How can I view individual hits to pages within a GA custom report

I would like to compare some data between a 3rd party analytics tool and GA.
Now I would love to see the IP addresses that Ga is receiving however it seems that they do not reveal this information, fine, however, I cannot find a way to use the flat table in the GA custom report to show me the following if possible;
Full Date Time (Seems as though they don't want you to have this either)
Browser Version
Browser Width & Height
Page (from the hit)
And I would like this data not to be grouped by the metric, this way I can see that if the same user has hit a page 3 times it isn't grouped.
If anyone can help please let me know. If the question is poorly phrased please let me know.
Thanks,
Connor.
This requires some work, and it will allow the breakdown only for future hits, not for hits that are already collected.
To view individual hits you need to create a hit based dimension that is unique per hit. Unless your page has an amazing amount of traffic a timestamp in milliseconds (e.g. new Date().getTime()) will be sufficient (for your report you might want to format that in a nice way). So in the admin section of your GA property you go to custom definitions, create a hit scoped custom dimension, and then modify your pagecode to send the timestamp to that dimension. Hit scoped means it is attached to the pageview (or other interacton hit) it is sent with.
If you want to break down your report by user you need the clientid (clientid is how Google recognizes that hits belong to the same user). Again, send it as a custom dimension.
This does not tell you how many sessions the user had (there is no session identifier in GA). If you need to know that you can create a session scoped custom dimension and send a random number along ("session scope" means that GA only stores the last value in a session, so you don't need to maintain a session id over multiple pageviews, since the last value will be set for all hits within the session). The number of different sessions ids per client id then tells you the number of sessions per user.
The takeaway is that GA only shows aggregated data, and if you want to defeat this mechanism you need to throw data at it that cannot be aggregated further. You might run into other constraints (i.e. there is a limited number of rows per report).

How can I query Google Analytics condition on TWO different dates?

I wish to extract (via the Analytics Core Reporting API) all the transactions made TODAY by users that had a specific ga:eventCategory few weeks ago.
I'm looking to see the date of a transaction and all dated of event that are related to that transaction.
If GA was sql I would join by the ga user and take in the dimension both his transactions date and his dimension update date...
Thanks.
Noam.
Like I have indicated in my comment you can segment the data to include only those users who have the specific event. Segmentation works fine with the core reporting API.
Your segment defintion would look like this:
users::condition::ga:eventCategory==[myEventCategory]
(where obviously the thing in [brackets] is a placeholder that needs to be substituted for the event category name). The "users::" prefix means you are segmenting by user scope (as opposed to sessions), so this will include all sessions in the selected timeframe for users who had the event at least in one of their session (even if the event was outside the selected timeframe).
Select transactionId as dimension and some metric (revenue) and todays date and you are done. Or you would be done if this was actually going to work, but there are at least two caveats:
Google Analytics does not work in realtime, so it's unlikely that TODAYs transactions are fully available (Google says it's 24 hours until the data is processed - actually it might happen faster, but you cannot rely on it).
If a user has deleted his or her cookie she won't be recognized as a recurring user and GA will be unable to segment her out. The longer the interval between the event and the transaction the less likey it is that the GA cookie is still present.
So even with a technically correct query it might be that you won't get the data you need.

How to include custom segments in the list of segments when querying the Google Analytics API?

This may be a possible duplicate of this question, but according to all the Google Analytics documentation I really should be able to pull my list of custom segments.
Since I have a very large list of them, it would be suboptimal for me to manually copy the segment ids over one at a time.
I'm following this walk through. Steps to reproduce:
Create a custom segment using date of first session in your Google Analytics account.
Authorize the Google Analytics guide to access your Google Analytics account.
Try their on-page query tester, and inspect whether your custom segment is there.
One thing I've already ruled out was the user that created the segment. I've manually created a segment with the same user that I'm querying the API with and it still does not show. Is there a flag I need to set somewhere to include custom segments?
Edit:
It turns out that it will list some custom segments, but not ones created with date of first session, so this is a duplicate of this question, which means that there is a bug in the Google Analytics API.
There was a bug which is now fixed. So it is now possible to list the Date of Session Segments in the Google Analytics Management API by calling the segments.list() method.
So after days of trying to solve this one I've come to the conclusion that it cannot be done as asked.
There is, however, another way to do it. For every segment set up a daily (or weekly, etc) email report to a email as a TSV. In each email body specify the name of the segment so when you're consuming the emails you can know which segment the attached TSV is for. It doesn't look like the daily reports were designed with segments in mind, since non of the metadata included in the TSV mentions which segment it is for.
From there it's trivial. Connect to the email address using an IMAP client once a day and update the numbers.
Note that the daily email only contains the numbers for that day (not a specified range), so you'll need to first generate the report one time with the historical data to load in.
While hacky, one nice thing about this approach is that it keeps your reports in sync with your (faked through email) api code (provided you match the column headings in the TSV). So, if for example, a new filter is included into a report, the new daily fields will continue to update.
Unfortunately though, the past data won't be reflected in the change.
Obviously this isn't great, but if you are monitoring daily cohorts it's the best you've got if you need to stay with Google Analytics. I have raised this as a bug to the Google Analytics developers, but I haven't heard back as to whether or not they plan to fix it.

Google Analytics Event Tracking reporting inflated event values

We recently released two typefaces on our website for free (albeit suggesting an optional donation). I decided we should track downloads through Google Analytics using the event feature, so we ended up adding the corresponding JS snippet to the download form (on submit), something akin to this:
_gaq.push(['_trackEvent', 'Typeface', 'Download', 'Typeface #1', parseInt($('input[name=amount]').val(), 10) || 0]);
I also decided we might as well use GA to keep track of donations, so as you might have noticed the optional donation amount is being sent as the event value argument. There's already a browser-side numeric-only verification, and it will set it to 0 in case it's empty (NaN), so we're completely sure it's always an integer (required type for the argument).
I configured two different goals (one for each typeface) in our GA profile, using the two different events as their respective conditions, as recommended by every howto I've been reading about this subject.
However, some of the reported data appears to be somewhat inflated. According to GA there's been, as of now, 455 unique events out of 550 total events, which seems to be okay, but apparently it's worth a value of over a million dollars. And, believe me on this, we have not received such a huge amount, at least just yet.
According to GA: Event Value is the total value of an event or set of events. It is calculated by multiplying the per-event value by the number of times the event occurred.
I assumed I could set individual values to different instances of the same event, even GA documentation leads me to believe so with their examples, so I don't really understand why it's being reported as such an inflated total value.
Is there something wrong with my assumption? Is this the correct approach to what I'm trying to accomplish? should I just forget about keeping track of donations using this method and resort to using the e-commerce feature instead as I've also been reading about?
I'm not checking for any verification of a donation successfully completing, so I'm left with an estimate and I'm okay with that. Maybe someone jokingly wrote off some exaggerated amount then never completed the donation process?
Your assumption is right : you could set individual values to each event and "the report adds the total values based on each event count" (as explain in doc).
The main problem with your approach is the one you mentioned : you count the donation at form validation, before its confirmation and even before you told your visitor that the donation must be made via PayPal. So yes : some people probably wrote off some exaggerated amount or simply not complete the donation process.
I recommend you to use e-commerce tracking after the PayPal payment to avoid unconfirmed donation tracking and the lack of deduplication using goals values to monitor amounts.

Resources