I have around 10 plugins installed.
I use a wordpress theme by sitemile.
The site works fine sometimes, but very often, if I were to go to the login or sign up page, it displays the 500 internal error. I want to set up logs for see to see whats happening but I am not sure how I can do that.
Also, sometimes the homepage of the website loads very funky but if i go to other pages, it may or may not load that page properly.
Not an internet issue. Cleared cache as well. Interestingly, I see different results in normal and incognitu browsers.
Do these internal errors occur most of the time when you have a lot of plugins? Is there some other source of problem that I can check to make sure everything in my site is alright?
Error screenshot attached.
Homepage of website
Depending on your webhost, you might already have more details in a log file. Often times with apache it's called "error_log" and it can be found in your root directory or the directory of the file causing the error.
It could be anything from access permissions or a security block. So it's going to be hard for someone to give you an answer on this without more information.
Things to try:
You can try disabling one plugin at a time until it works.
Look for an error_log (or similar) file
Double check all of the file permissions, chmod and chown
Contact your web host and see if they can provide any insight
If you ARE the web host (or manage the server yourself) then you can check the apache error logs (if enabled) and/or security logs on the server
Double check any errors on the .htaccess file
A script could be consuming too much resources or taking too long to load, you can narrow it down by process of elimination and then disable/patch the culprit
Related
It's been a while now that i'm using Wordpress; and I know it quite well.
But this time, I've got a problem I've never seen :
My website freezes as soon as I try to go to the backend.
The frontend works, but when I go to /wp-admin, it stops working and eventually fires a "ERR_CONNECTION_TIMED_OUT" error.
Then the whole website (and FTP) is then down for about 5 minutes, then it comes back.
I don't know what as been changed since last time it worked.
Here's what I did try so far :
override my Wordpress folder with a fresh install
disable plugins (renamed wp-content/plugins to wp-content/pluginsOLD)
disable current theme (renamed wp-content/themes/my-theme to wp-content/themes/my-themeOLD)
edited wp-config.php file to enable debugging with WP_DEBUG, WP_DEBUG_LOG and SAVEQUERIES set to true; no debug.log is generated.
I also considered a server issue and waited for about 24hours. But my other websites (which are hosted on the same place) just work fine.
Any ideas about this ? I'm getting mad :)
My host had blacklisted my IP, that's why I wasn't able to access it.
I guess each time I was trying to access the backend, they did freeze my website to avoid an attack or something.
Well, this may be interesting for others. If I had knew it, I would have change my IP... :/
After uploading a normal jpg or png (anything) to the media library, we get the above error.
I've seen many posts on this topic and tried everything but still stuck.
I'm not the regular user, but I see dozens of other pictures have been uploaded, and suddenly we're getting this error.
I checked the server, there is disk space, the permissions for Uploads and Images folders are writable (777) and I've confirmed that I can upload through the Plex control panel. I also tried deactivating all the plugins.
There are a couple things I'm also curious about, but I'm not sure if they are related:
1) One said to make sure "Always use HTTPS" is checked, but I do not have that option which is talked about here: http://en.support.wordpress.com/https/
2) If I go to wp-admin/network/settings.php I get the WordPress message "You do not have sufficient permissions to access this page," even though I have a user with the Administrator role.
Is there another hidden user with greater permissions? Still not sure if that would help though, since everything was fine until recently.
Edit:
I found the cause, however I don't know why it happened or how to prevent it from happening in the future. The user for the 2013 folder, and a subdirectory for this month only, was set to Apache instead of ourusername like all the other folders. I don't know why this happened or how to prevent it from happening. I copied the folder and the user was by default set to ourusername which prevents the issue for now, but still wondering how to avoid this problem popping up again.
To get over this uploading an image error, you must make sure the permissions to this folder wp-content are set correctly.
ANSWER: The IUSR account should have read and write access. (Works for Plesk IIS and others)
Do not create the folders yourself in the WordPress area!
I run a website http://sciantechnologies.com/.
Now, if you go to that URL, it loads fine, however if you google search "Scian Technologies", it will return a link that looks like this:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CDgQFjAA&url=http%3A%2F%2Fsciantechnologies.com%2F&ei=3AY8UdLvF8Gi2gXxXg&usg=AFQjCNGT916DDNRiBhq31Qu6fz0-_GDOFg&sig2=iHtZm7pPyQGdcyZczOUMRg&bvm=bv.43287494,d.b2I
Which if you click on it, will redirect you to the correct URL, but for some reason it seems to pick up a 403 along the way. Funny thing is it leaves the correct URL in the address bar, and if you click on that and press enter, it works fine.
I didn't set up anything special here - it's just a wordpress site... anyone else had this behavior or have any ideas? I'm really scratching my head over it - it doesn't seem to make any sense!
Google has indexed your base domain (not including www).
You'll want to put a 301 redirect to your www subdomain.
Then wait for Google to reindex your site.
For those of you who use a web provider for hosting and hit this issue, I have managed to fix this. The support team were completely useless. Anyway, I fixed this by deleting my virtual host in the gui panel (which the support team actually advised me against) and recreated it. I never saw their virtual hosts config (they refused to show it to me) but I'm guessing when I installed wp using their magical installer script, it made changes to the virtual host configuration (most likely mod rewrite related) which I had no visibility of. Deleting the virtual domain then wiped this and started cleanly again. Note if you're doing this:
Delete the virtual domain and let it kick in (I.e. take your website down) before recreating it
There is no guarantee that deleting the virtual domain will actually wipe this configuration. It may just unlink it server side.
Hope this helps someone!
I am currently building a website using drupal 7.x. Unfortunately I cannot seem to enter the admin/config page. Every time I click on the configuration tab on the administration menu, I only get a blank page. Then I created another sample site. It also has the same problem and I am using WAMP server. I cleared cache and finds no difference. I have searched for similar issues, but could find none. Can someone please tell me what I am doing wrong?
A number of things can cause the White Screen of Death, but the most common things to check:
As suggested above, memory limit may need to be increased.
Have you enabled any modules other than those in Drupal core? Try disabling contributed modules and enable individually until you experience the error, to help you identify which module is causing trouble. If you can't access the modules admin page, you can disable them in the database - the system table has a 'status' field. 1 means enable, 0 is disabled.
Could it be a permissions issue? Check admin access permissions or try logging in as the superuser (user ID 1).
Lots more and discussion here and here.
Finally I got the answer. Increase the max_execution_time in php.ini file. It solves the issue.
A few things to try...
Check your php error log for clues.
Create a simple file that calls phpinfo() and see what your memory_limit is. It may need to be increased.
Try tweaking your php.ini to get it to display an error message instead of a blank page.
I tracked this very issue to l10_update module, once I enable it, admin/config shows the WSOD. Once I disabled it, everything's fine. So:
- unchecking the localization_update module in the "modules" list
- de-installing it from the modules list
- deleting directory sites/all/modules/l10n_update
- and re-installing the module (from the same tar.gz file)
Source: https://www.drupal.org/node/1141160
I am getting this error message while trying to access a wordpress blog which is installed in a directory. Is this due to .htaccess or something? Any help is appreciated.
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster#xxxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at xxxx.com Port 80'
This is almost always a problem with your Apache configuration. Errors originating in PHP won’t trigger the Apache 5xx handler, which is what you’re seeing.
Unfortunately, without more information, your problem is impossible to diagnose. I’d recommend that you:
Check the logs. First thing! It should give you a better idea where your problem is.
Stop and restart Apache. If there is a problem with permissions on something Apache needs write access to (logs), it could completely fail to start. This should give you the proper motivation to fix the problem, particularly if there are other VirtualHosts on that Apache.
Move your .htaccess file(s) somewhere else. If Apache works, you know it’s a problem with that file.
It sounds like you're getting some sort of PHP error but PHP isn't set to display errors. You'll want to check your Apache logs for detailed error info.
The mostly likely culprit is that you're missing some prerequisite for running WordPress, although all you should really need is Apache, MySQL, & mod_rewrite.
I was able to fix it by adding the following line to my .htaccess file:
php_value memory_limit 128M
Russ
This is happening to me RIGHT NOW.
As to from what I know, my hosting providers did a DNS change and so I'm waiting for the DNS to propagate, it's been like three hours and still zero.
Blog is showing ok, apache is up and working, I just can't get access into the WP Admin area.
If it does get fixed by tomorrow, I'll reply here so it can be of help for others.
Edit: I just fixed my problem.
In my case it was determined that the Fast Contact Form plug-in was creating the problem. I modified the folder name from si-contact-form to si-contact-form-hold then I regained WP Admin access.
After that I created a php.ini file with this string inside 'memory=64MB' and saved that into the wp-admin folder.
Manually deleted the si-contact-form-hold (to avoid possible corrupted files) and reinstalled the Fast Contact Form.
All my settings were already there and everything is back up and running good!
Hope this helps.
Look at http://zemalf.com/1470/wordpress-htaccess-the-definite-guide/, and look for the paragraph which says something like "Good and default .htaccess looks like this...."
My issue was a little bit different. I had an .htaccess file inside the wp-admin directory. I deleted the .htaccess inside of wp-admin and that fixed my problems.
Unfortunately it could be anything. Do static pages on the site work properly.
Have you checked the server logs.
I think it is likely to do with php. If static pages are there then possibly your config for wordpress is incorrectly configured or files missing.
Has php be working? Did the blog work and then stop? Did you get through the install process?
Check wordpress files ownership for the user are correct or not.
In linux ls -laZ command will display the ownership.
For setting the ownership for a folder use this command
chown -R username:username /user/username/public_html/
An HTTP 500 error could be caused by a great many things. Have you changed your .htaccess file recently? If you try to use a .htaccess feature that is disabled on your host, that is one possible cause.
Some more points
Blog has been running successfully. Just observed this problem since yesterday.
Blog is in a directory so it works something like this www.xyz.com/blog. Apparently www.xyz.com is working perfectly.
Update on logs
Getting these two errors in the logs:
File does not exist: /home/directory/public_html/500.shtml
/home/sub-directory/public_html/sub-directory/.htaccess: RewriteCond: bad argument line '%{REQUEST_FILENAME}!-f'
/home/directory/public_html/sub-directory/.htaccess: # without matching # section
How do I restart apache on cpanel ?
memory = 64MB;
The above line inside a php.ini file uploaded to the wp-admin folder solved my problem. I was not being able to log into the dashboard either through /wp-admin or /wp-login.php, and was getting a HTTP server error 500.
There can be multiple causes for this, I just solved mine, after 2-3 hours of going crazy.
I had another WP instance in a subdirectory inside the main WP instance (in the root folder).
Have checked / deleted .htaccess
deleted plugin folder
In the end, it was to do with the permission of the subfolder in which second instance was running. It was originally 775 (write permission for group), I had to change it to 755 (no write permission for group) and this finally fixed it, like magic.
This is of course just one of possible the answers to your question, I wanted to write it down though as I didn't find it explicitly written anywhere so it might save others some time.