Can anyone explain the term “New User” in Google Analytics?
If a user un-install the app and later installs the same app on the same device then it will be counted as “New users” or “Repeat users”?
The data for install are showing around 4,000 and only 600 new users are showing in Google analytics reports.
Related
I'm very new to google analytics. I'm using it to know the performance metrics of a website, this website is not mine. I'm assigned to analyze the performance metrics of that website. The step i do is i sign in, put the url to the website and then i'm directed to the home but somehow in every dashboard i check, there's no data at all. The website is https://www.latihid.com/.
I'm very confused right now because I thought simple sign in and putting link url is enough for the google analytics to show me the dashboards of the data and i have seen in every tutorial I found that when they open the google analytics it will show them the dashboard with data (not blank dashboards).
Please help me, what's wrong and how to fix it
steps to begin using Google analytics.
Create account on google analytics
Add Tracking script to your website JavaScript snippet
Account creation latency (1)
When you create a new google analytics account on the google analytics website it can take between 48 -72 hours for this account to start recording data. This has nothing to do with the age of your website it has to do with the time it takes to prevision your account.
Data processing latency (2)
Once your account is ready to start displaying data and you have added the JavaScript snippet to your website and have begun sending hits to Google
analytics. If you check the real time reports on the Google analytics website you will begin seeing it recording data.
It takes 24 -48 hours for data sent to google analytics to complete processing and be shown in the standard reports. Again this has nothing to do with your website it has to do with the data processing latency on Google analytics.
We have a dashboard application that shows some realtime data. Usually use case is that user open some dashboard and let it opened several hours and looks at it during the time. Data on the dashboard are updated on the background. Google Analytics doesn't know that the dashboard page is still opened and results about realtime online users in GA are bad.
How to let know to Google Analytics that the user is still online?
I think about using GA events, but I do not know if it is the best way.
You can know it with a margin of 5 minutes:
Active users are those who have sent a hit to Analytics within the last five minutes.
Active users per page is the number of users who have sent their most recent hit from that page.
https://support.google.com/analytics/answer/1638637?hl=en
I'm still trying to get my free game app discovered, and notice that most of my new downloads are coming from '(not set)' according to Google Analytics/Aquisition/App Marketplace. And this despite a 'This report has been filtered to include only data where there are values for "App Installer ID" dimension' message on the page. According to the docs:
"A marketplace must support the App Installer ID to be recognized by Google Analytics. Not all marketplaces support the App Installer ID, which is what Google Analytics needs to recognize a marketplace. Traffic that comes from a marketplace that Google Analytics can’t identify appears in the report as (not set)."
I've only submitted my app to Google Play. Should I be concerned about these apparent rogue downloads? What marketplace are they coming from?
Several sites offer direct APK file downloads, one of the biggest being 'Apkmonk' where I found my free game app posted. As reported from the updated Google Analytics 'Acquisition/App Marketplace' graph, I now get 50-350 new user downloads a day from unidentified markets, compared to about 1-5 a day from Google Play (com.android.vending). I had to adjust the support code provided in the docs and examples (i.e. Trivial Drive) for InApp purchases and Google Play Services (particularly the IabHelper file) to support players who had neither Google Play Services nor Google Play Store installed on their devices. They all appeared to get null pointer exceptions on starting the app before I adjusted the code. I experimented uninstalling Google Play Services and turning off Google Play Store on my test device to find null pointer and other crash points in the support code.
As far as app performance in non-Google acquistion markets, I get banner and interstitial ad serves, but that's it. No leaderboard or achievement posts, promo redemptions or InApp purchases, which makes sense. I only get .00-.02 cents per banner or interstitial ad click in these markets, with demographics mostly US and India.
We are having a launch party for our new mobile app on February 19th. At the party, we want to display a real time user count on a big tv (similar to the scene in The Social Network movie).
If someone creates an account on our app, we want to immediately see the user count go up by 1.
How do we do this? Flurry Analytics is not real time and that's our analytics platform. I've heard Google Analytics has a real time user count but can we have two analyics platforms at once?
Thanks.
To resolve this issue, I created an account with Countly (www.count.ly) which is an open source analytics platform that tracks real time. We will hook my laptop up to a TV and zoom in on the user count portion of the dashboard.
Yes google analitics have great live report.
You can also take a look at parse.com
Parse Multi platform api make it super easy for you to create a app/web page to show live stats.
:)
In my app:
Flurry is showing over 11,000 new users.
I also have google analytics in the app too and that is showing 8,200 unique visitors.
Has anyone got experience of this and could lead me in the direction of a solution to why there is this discrepancy in numbers.
Thanks
There are 2 key differences in the way Flurry and Google Analytics report "New Users".
1) Flurry looks at unique devices, and not user IDs. That means that if a user uses the same user ID to install the app on multiple devices, Google will count it as 1 Sale, whereas Flurry will count it as multiple "New Users".
2) Flurry counts a user only when they have launched the app, not upon install. Which means that if Google Analytics report an "install" today, but the user launches the app tomorrow, Flurry system will count it as a New User tomorrow.
Full disclosure: I work at Flurry
I discovered that whoever setup our Google account set it up as a 'Web ' profile and not an 'App' profile. And in googles best practice guide, it states that if you do this, the results are unpredictable! I might add this as the answer for this particular problem