Having looked through the questions already on SO, I can't seem to find the answer on how to track a form that has multiple steps on one page. I saw an example that Google gives but could not really understand the way they were presenting it. What we have is a one page order form and need to track the users that come from a website and end up ordering. the whole ordering process is done with one file so I don't know how to track whether or not someone has actually completed the order. Any help would be great, even directing me to better examples than what Google has shown to me.
Thank you
Rob
Just call the JS function _gaq.push([trackPageview,'/form/stepXX']); each time the process reaches a new step.
You can pass any text string you want as a parameter.
Then you can configure a Goal and a funnel in GA with all the major steps of process
You can also track Events in case of errors for example.
(this uses the GA Async syntax)
Related
I'm pretty sure the answer to this question is "no", but I would like to get a definitive answer from an official source, and also understand what my alternative options might be.
Long story short, my app has old data in it that used to include user email addresses as a GET parameter. Those URLs are showing up as unique page view URLs in Google analytics, like this:
I don't want to be recording email addresses in my Google Analytics account (for privacy reasons), and I have fixed the code that was causing this in the first place, but I also want to delete or scrub the old data that currently exists in Google Analytics.
From everything I've read, it doesn't sound like this is possible without completely deleting the property, maybe even the account?
To be clear, I am NOT interested in creating new views that don't include URLs with email parameters in them, or otherwise change the view and not the data. The data needs to be gone and be completely inaccessible to anyone with access to this Google Analytics account.
Here are the options I've come up with:
Delete the property and start over. I'm pretty sure this will
actually delete the collected data, but it's not clear to me if I
would have to actually delete the account itself to achieve that.
Set the data retention time to the lowest possible value (looks like 14 months right now) and wait 14 months for it to go away https://support.google.com/analytics/answer/7667196?hl=en
Perform some kind of magic to get in contact with an actual human at Google who could help me scrub or remove this data.
Does this sound right? Are there options I'm missing? If there's a way to do this through a Google API that would not be a problem.
If this is still a relevant issue. GoogleAnalytics provides a way to delete some data. Universal Analytics https://support.google.com/analytics/answer/9450800?hl=en and GA4 https://support.google.com/analytics/answer/9940393?hl=en&ref_topic=2919631
You are right: changing the data, that you have collected, and Google Analytics have already processed, is not possible. You have the option to make changes during processing with various filters, e.g. Search-and-replace filters, but as it is written in this official support article:
Like all filters, search-and-replace filters only apply to hits
collected after you've applied the filter to the view (filters cannot
change historical data).
Regarding you suggested options:
Deleting a view or property will result in a permanent loss of data after a 35 days period of waiting time. (While this could be undone.) So unless the requirement of scrubbing the collected PII is more important than having your historical data, this should not be a way to go. The same applies to deleting the whole account, so it would be enough to delete affected properties or views.
From the article you have linked as well, you can see, that data retention is about removing user and event level data, and it will not affect the data in aggregated reports. My understanding is, that an already created, page level report will keep showing the page with an email address:
Keep in mind that standard aggregated Google Analytics reporting is
not affected.
I hope these references help you to evaluate your options. Sorry for not being able to come up with a solution, but the basic concept is, as highlighted in this Google article:
Once Analytics processes the data, it’s stored in a database where it can’t be changed
So the following which I'm writing is just to discuss whether something like this is even possible or if any of you would have any better ideas/suggestions or understanding how this might work. I thank anyone who takes time to read this in advance and I hope I don't explain myself too incoherently:
Let's say I have a page in WordPress which has a little bit of text and a video. Basicly I would like to share that page's link or I'd want to forward that page via e-mail to a certain group of people (let's say 10-50 specifically chosen people) and I want to track who of them opened the link and for how long they were on the page or watched the video.
I would like to make this happen in a way that I wouldn't have to make 50 different pages or 50 different URLs for each person (or 50 different tracking strings for that matter). Or that I wouldn't have to take a newsletter-mailer type page in between this process.
Basicly, I would like to make the sharing/forwarding and analytics overview process as easy as possible, so that an admin or moderator wouldn't have to check too many different pages to get the info.
I really appreciate any and all feedback.
[Also really sorry if I posted this in the wrong place. Please feel free to redirect me to a corresponding slot].
Technically, Google Analytics isn't meant to be used to track this specifically- it's typically meant to track groups of anonymized users. That being said, it is capable of doing this (but may not be as automated as you had hoped).
You are correct in thinking that you'd either need to duplicate the pages or create multiple different campaign URLs.
The other thing to keep in mind is that as emails are forwarded, there is no way to update the URL after the email has been sent, so if you email me and I forward it to someone else who clicks through, you're going to think someone else is me.
One way around this would be if you know your users IP addresses (not only is that a big "if", but it can also be spoofed), or some other uniquely identifying feature (any chance these people have signed-up through your website and have actual user IDs? That'd make things infinitely easier!).
Maybe you could customize the email to add their email address as a query string? That could still require a lot of work (and you couldn't just share a single link).
Now, you can not store personally identifiable info in GA (including IP and email addresses), but at the server-level you could assign a custom dimension with a uniquely generated ID and send that to GA. Now you've got all the info you need!
Unfortunately this method only works if you can detect some kind of "fingerprint" of your users.
Unfortunately what you described isn't quite what Google Analytics was designed to do. If you wanted to get into detailed user-specific tracking, I'd advise you look into a CRM. Those systems are designed specifically for user tracking as you described.
Hope that gets you pointed in the right direction.
My first post. I'm having big problems with a Goal Funnel in Google Analytics.
We've set up a funnel to track registration from our main company site to user registration which is handled on a third-party site (using a virtual pageview to track the user's 'click' to continue to the registration).
We're clearly doing something wrong however as the funnel seems to have a conversion rate of 100% for several steps. From the many tutorials and posts I've read it looks like there could be something wrong in our syntax and GA is seeing at least two pages as the same then backfilling the funnel to give this incorrect 100%.
Problem is - after many tweaks - we still can't seem to find quite what this error is. I'm also not entirely sure if we should be using 'begins with' or 'regular expression' for the funnel and if that the correct application of one of those would nip this data issue in the bud instantly.
Underneath is the configuration and then the data it's showing us in GA.
Thanks for any help on this!
p.s. Since we're using tag manager, I also wasn't sure if this could this be something in our firing rules but since the first conversion step in the funnel looks ok I guess that rules this out and points straight to the funnel??
p.p.s. Sorry, since I normally just read, I don't have permission to embed images.
[The goal flow]
[IMG]http://i60.tinypic.com/pmwk8.png[/IMG]
[The funnel setup]
[IMG]http://i58.tinypic.com/23lkqqt.png[/IMG]
The virtual pageview you have in the second image in step 2, is: virtual/registration. The virtual pageview that is firing off when I click on Register for online account is: /virtual/cas-registration#https://signin.mygovscot.org/home/?sp=register/CLK. So you'll want to update step 2 to: /virtual/cas-registration(.*) - I believe you can use regular expressions in goal funnel steps.
I am trying to create a work around for Google not allowing anyone to add to a global calendar, so I started doing research and found eventbot, which allows me to add a meeting based on an email that I send.
Here is what I imagine, but I don't know how to work it.
I have two different global calendars
Using a QR Code and that email address eventbot gave me, the code is scanned, the type in the needed subject line, and the event is created on my personal calendar.
Here comes where I am in need of advice:
Each event will have a phrase (Sisters/Brothers), if my calendar sees the word "Sisters", it will change the default calendar from my personal to the "Sisters" Calendar, or "Brothers" same thing.
It seems like a simple enough task, I am just not familiar enough with Google to know where to start, or to put my script in my google account. I also don't know if there is an API I could use.
Has anyone else thought of this? Any ideas on where to begin?
I found something that works better for me and is a better approch, but doesn't answer my original question:
http://librariansonthefly.blogspot.com/2013/12/creating-google-calendar-appointments.html
I've been asked to set-up some custom variables but as I'm new to it, have no idea on how to get started. I have researched as much as I can but am getting confused.
Here's what I need to do:
An app generates a unique URL in the form http://www.example.com/folder/?userID=12345&BookTitle=ABCDE&DateAndTime=201208080800. I then need the custom variables from the URL ('UserID',
'BookTitle' and 'DateAndTime') to be passed to Google Analytics so I can track which users of the app are visiting the page at that URL.
I've looked into setting up custom variables but don't understand if I need 3 separate lines of code for the 3 separate variables nor how I can pass the various elements of the URL through to these.
Can anyone shed any light on how I might go about doing this?
Many thanks for any help in advance.
-Jack
Never mind. It turns out this kind of usage is against Google Analytics' TOS.
Going about it a different way by asking the user for some info up-front instead.
Google's ToS has changed. You can do this now as long as the UserID is internal to you and cannot be used to identify the customer (by Google).