HTTP 504 timeout after exactly 120 seconds - http

I have a server application which runs in the Amazon EC2 cloud. From my client (the browser) I make a HTTP request which uploads a file to the server which then processes the file. If there is a lot of processing (large file
), the server always times out with a 504 backend continuation error always exactly after 120 seconds. Though I get this error, the server continues to process the request and completes it (verified by checking the database) but I cannot see the final result on my client because of the timeout.
I am clueless as to why this is happening. Has anyone faced a similar 504 timeout ? Is there some intermediate proxy server not in my control which is timing out ?

I have a similar problem and in my case I believe it is due to the connection between the Elastic Load Balancer (ELB) and the EC2 instance.
For a long-term solution I will go with the 303 Status response + back-end processing suggested by james.garriss above.
For short-term solution it may be possible for Amazon support to increase the ELB timeout (see their response in https://forums.aws.amazon.com/thread.jspa?messageID=491594&#491594). Unfortunately there doesn't seem to be any way to change the timeout yourself through either API or console.
[Update] AWS now does allow you to update the idle timeout either through console, CLI or .ebextensions configuration. See http://docs.aws.amazon.com/ElasticLoadBalancing/latest/DeveloperGuide/config-idle-timeout.html (thanks #Daniel Patz for the update)

Assuming that the correct status code is being returned, the problem is that an intermediate proxy is timing out. "The server, while acting as a gateway or proxy, did not receive a timely response from the upstream server specified by the URI." (http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.5.5) It most likely indicates that the origin server is having some sort of issue (i.e., taking a long time to process your request), so it's not responding quickly.
Perhaps the best solution is to re-craft your server app so that it responds with a "303 See Other" status code; then your client can retrieve the data at a later data point, once the server is done processing and creates the final result.
Edit: Another idea is to re-craft your server app so that it responds with a "413 Request Entity Too Large" status code when the request entity size is too large. This will get rid of the error, though it may make your app less useful if it can only process "small" files."
Other possible solutions:
Increase timeout value of the proxy (if it's under your control)
Make your request to a different server (if there's another, faster server with the same app)
Make your request differently (if possible) such that you are sending less data at a time

it is possible that the browser timeouts during the script execution.

Related

Over the internet what happens to requests when server is at maximum capacity

In a typical view of the internet you have a client that makes a HTTP request. This hits a server which processes the request and returns back to the client a response. I'm confused to what happens though if multiple clients make the same HTTP request to the same server at the same time.
I think a typical server can handle multiple requests at the same time so if the amount is less than that then there is not a problem. If it is more though then what happens exactly? Searching online I can't find an answer but I would think it is one of the following but maybe I'm entirely wrong:
1) If the server is already at full capacity then making a request just does not get a response
2) There is a queue somewhere which keeps idle requests until the server is ready to process them. This queue would be on the server itself or somewhere else?
3) Is this something handled by the TCP protocol, if it does not make the connection straight away because the server is overworked it tries again after a time limit

Tomcat occasionally returns a response without HTTP headers

I’m investigating a problem where Tomcat (7.0.90 7.0.92) returns a response with no HTTP headers very occasionally.
According to the captured packets by Wireshark, after Tomcat receives a request it just returns only a response body. It returns neither a status line nor HTTP response headers.
It makes a downstream Nginx instance produce the error “upstream sent no valid HTTP/1.0 header while reading response header from upstream”, return 502 error to the client and close the corresponding http connection between Nginx and Tomcat.
What can be a cause of this behavior? Is there any possibility which makes Tomcat behave this way? Or there can be something which strips HTTP headers under some condition? Or Wireshark failed to capture the frames which contain the HTTP headers? Any advice to narrow down where the problem is is also greatly appreciated.
This is a screenshot of Wireshark's "Follow HTTP Stream" which is showing the problematic response:
EDIT:
This is a screen shot of "TCP Stream" of the relevant part (only response). It seems that the chunks in the second response from the last looks fine:
EDIT2:
I forwarded this question to the Tomcat users mailing list and got some suggestions for further investigation from the developers:
http://tomcat.10.x6.nabble.com/Tomcat-occasionally-returns-a-response-without-HTTP-headers-td5080623.html
But I haven’t found any proper solution yet. I’m still looking for insights to tackle this problem..
The issues you experience stem from pipelining multiple requests over a single connection with the upstream, as explained by yesterday's answer here by Eugène Adell.
Whether this is a bug in nginx, tomcat, your application, or the interaction of any combination of the above, would probably be a discussion for another forum, but for now, let's consider what would be the best solution:
Can you post your nginx configuration? Specifically, if you're using keepalive and a non-default value of proxy_http_version within nginx? – cnst 1 hour ago
#cnst I'm using proxy_http_version 1.1 and keepalive 100 – Kohei Nozaki 1 hour ago
As per an earlier answer to an unrelated question here on SO, yet sharing the configuration parameters as above, you might want to reconsider the reasons behind your use of the keepalive functionality between the front-end load-balancer (e.g., nginx) and the backend application server (e.g., tomcat).
As per a keepalive explanation on ServerFault in the context of nginx, the keepalive functionality in the upstream context of nginx wasn't even supported until very-very recently in the nginx development years. Why? It's because there are very few valid scenarios for using keepalive when it's basically faster to establish a new connection than to wait for an existing one to become available:
When the latency between the client and the server is on the order of 50ms+, keepalive makes it possible to reuse the TCP and SSL credentials, resulting in a very significant speedup, because no extra roundtrips are required to get the connection ready for servicing the HTTP requests.
This is why you should never disable keepalive between the client and nginx (controlled through http://nginx.org/r/keepalive_timeout in http, server and location contexts).
But when the latency between the front-end proxy server and the backend application server is on the order of 1ms (0.001s), using keepalive is a recipe for chasing Heisenbugs without reaping any benefits, as the extra 1ms latency to establish a connection might as well be less than the 100ms latency of waiting for an existing connection to become available. (This is a gross oversimplification of connection handling, but it just shows you how extremely insignificant any possible benefits of the keepalive between the front-end load-balancer and the application server would be, provided both of them live in the same region.)
This is why using http://nginx.org/r/keepalive in the upstream context is rarely a good idea, unless you really do need it, and have specifically verified that it produces the results you desire, given the points as above.
(And, just to make it clear, these points are irrespective of what actual software you're using, so, even if you weren't experiencing the problems you experience with your combination of nginx and tomcat, I'd still recommend you not use keepalive between the load-balancer and the application server even if you decide to switch away from either or both of nginx and tomcat.)
My suggestion?
The problem wouldn't be reproducible with the default values of http://nginx.org/r/proxy_http_version and http://nginx.org/r/keepalive.
If your backend is within 5ms of front-end, you most certainly aren't even getting any benefits from modifying these directives in the first place, so, unless chasing Heisenbugs is your path, you might as well keep these specific settings at their most sensible defaults.
We see that you are reusing an established connection to send the POST request and that, as you said, the response comes without the status-line and the headers.
after Tomcat receives a request it just returns only a response body.
Not exactly. It starts with 5d which is probably a chunk-size and this means that the latest "full" response (with status-line and headers) got from this connection contained a "Transfer-Encoding: chunked" header. For any reason, your server still believes the previous response isn't finished by the time it starts sending this new response to your last request.
A missing chunked seems confirmed as the screenshot doesn't show a last-chunk (value = 0) ending the previous request. Note that the last response ends with a last-chunk (the last byte shown is 0).
What causes this ? The previous response isn't technically considered as fully answered. It can be a bug on Tomcat, your webservice library, your own code. Maybe even, you're sending your request too early, before the previous one was completely answered.
Are some bytes missing if you compare the chunk-sizes from what is actually sent to the client ? Are all buffers flushed ? Beware of the line endings (CRLF vs LF only) too.
One last cause that I'm thinking about, if your response contains some kind of user input taken from the request, you can be facing HTTP Splitting.
Possible solutions.
It is worth trying to disable the chunked encoding at your library level, for example with Axis2 check the HTTP Transport.
When reusing a connection, check your client code to make sure that you aren't sending a request before you read all of the previous response (to avoid overlapping).
Further reading
RFC 2616 3.6.1 Chunked Transfer Coding
It turned out that the "sjsxp" library which JAX-WS RI v2.1.3 uses makes Tomcat behave this way. I tried a different version of JAX-WS RI (v2.1.7) which doesn't use the "sjsxp" library anymore and it solved the issue.
A very similar issue posted on Metro mailing list: http://metro.1045641.n5.nabble.com/JAX-WS-RI-2-1-5-returning-malformed-response-tp1063518.html

ASP.Net MVC Delayed requests arriving long after client browser closed

I think I know what is happening here, but would appreciate a confirmation and/or reading material that can turn that "think" into just "know", actual questions at the end of post in Tl,DR section:
Scenario:
I am in the middle of testing my MVC application for a case where one of the internal components is stalling (timeouts on connections to our database).
On one of my web pages there is a Jquery datatable which queries for an update via ajax every half a second - my current task is to display correct error if that data requests times out. So to test, I made a stored procedure that asks DB server to wait 3 seconds before responding, which is longer than the configured timeout settings - so this guarantees a time out exception for me to trap.
I am testing in Chrome browser, one client. Application is being debugged in VS2013 IIS Express
Problem:
Did not expect the following symptoms to show up when my purposeful slow down is activated:
1) After launching the page with the rigged datatable, application slowed down in handling of all requests from the client browser - there are 3 other components that send ajax update requests parallel to the one I purposefully broke, and this same slow down also applied to any actions I made in the web application that would generate a request (like navigating to other pages). The browser's debugger showed the requests were being sent on time, but the corresponding break points on the server side were getting hit much later (delays of over 10 seconds to even a several minutes)
2) My server kept processing requests even after I close the tab with the application. I closed the browser, I made sure that the chrome.exe process is terminated, but breakpoints on various Controller actions were still getting hit for 20 minutes afterward - mostly on the actions that were "triggered" by automatically looping ajax requests from several pages I was trying to visit during my tests. Also breakpoints were hit on main pages I was trying to navigate to. On second test I used RawCap monitor the loopback interface to make sure that there was nothing actually making requests still running in the background.
Theory I would like confirmed or denied with an alternate explanation:
So the above scenario was making looped requests at a frequency that the server couldn't handle - the client datatable loop was sending them every .5 seconds, and each one would take at least 3 seconds to generate the timeout. And obviously somewhere in IIS express there has to be a limit of how many concurrent requests it is able to handle...
What was a surprise for me was that I sort of assumed that if that limit (which I also assumed to exist) was reached, then requests would be denied - instead it appears they were queued for an absolutely useless amount of time to be processed later - I mean, under what scenario would it be useful to process a queued web request half an hour later?
So my questions so far are these:
Tl,DR questions:
Does IIS Express (that comes with Visual Studio 2013) have a concurrent connection limit?
If yes :
{
Is this limit configurable somewhere, and if yes, where?
How does IIS express handle situations where that limit is reached - is that handling also configurable somewhere? ( i mean like queueing vs. immediate error like server is busy)
}
If no:
{
How does the server handle scenarios when requests are coming faster than they can be processed and can that handling be configured anywhere?
}
Here - http://www.iis.net/learn/install/installing-iis-7/iis-features-and-vista-editions
I found that IIS7 at least allowed unlimited number of silmulatneous connections, but how does that actually work if the server is just not fast enough to process all requests? Can a limit be configured anywhere, as well as handling of that limit being reached?
Would appreciate any links to online reading material on the above.
First, here's a brief web server 101. Production-class web servers are multithreaded, and roughly one thread = one request. You'll typically see some sort of setting for your web server called its "max requests", and this, again, roughly corresponds to how many threads it can spawn. Each thread has overhead in terms of CPU and RAM, so there's a very real upward limit to how many a web server can spawn given the resources the machine it's running on has.
When a web server reaches this limit, it does not start denying requests, but rather queues requests to handled once threads free up. For example, if a web server has a max requests of 1000 (typical) and it suddenly gets bombarded with 1500 requests. The first 1000 will be handled immediately and the further 500 will be queued until some of the initial requests have been responded to, freeing up threads and allowing some of the queued requests to be processed.
A related topic area here is async, which in the context of a web application, allows threads to be returned to the "pool" when they're in a wait-state. For example, if you were talking to an API, there's a period of waiting, usually due to network latency, between sending the request and getting a response from the API. If you handled this asynchronously, then during that period, the thread could be returned to the pool to handle other requests (like those 500 queued up requests from the previous example). When the API finally responded, a thread would be returned to finish processing the request. Async allows the server to handle resources more efficiently by using threads that otherwise would be idle to handle new requests.
Then, there's the concept of client-server. In protocols like HTTP, the client makes a request and the server responds to that request. However, there's no persistent connection between the two. (This is somewhat untrue as of HTTP 1.1. Connections between the client and server are sometimes persisted, but this is only to allow faster future requests/responses, as the time it takes to initiate the connection is not a factor. However, there's no real persistent communication about the status of the client/server still in this scenario). The main point here is that if a client, like a web browser, sends a request to the server, and then the client is closed (such as closing the tab in the browser), that fact is not communicated to the server. All the server knows is that it received a request and must respond, and respond it will, even though there's technically nothing on the other end to receive it, any more. In other words, just because the browser tab has been closed, doesn't mean that the server will just stop processing the request and move on.
Then there's timeouts. Both clients and servers will have some timeout value they'll abide by. The distributed nature of the Internet (enabled by protocols like TCP/IP and HTTP), means that nodes in the network are assumed to be transient. There's no persistent connection (aside from the same note above) and network interruptions could occur between the client making a request and the server responding to the request. If the client/server did not plan for this, they could simply sit there forever waiting. However, these timeouts are can vary widely. A server will usually timeout in responding to a request within 30 seconds (though it could potentially be set indefinitely). Clients like web browsers tend to be a bit more forgiving, having timeouts of 2 minutes or longer in some cases. When the server hits its timeout, the request will be aborted. Depending on why the timeout occurred the client may receive various error responses. When the client times out, however, there's usually no notification to the server. That means that if the server's timeout is higher than the client's, the server will continue trying to respond, even though the client has already moved on. Closing a browser tab could be considered an immediate client timeout, but again, the server is none the wiser and keeps trying to do its job.
So, what all this boils down is this. First, when doing long-polling (which is what you're doing by submitting an AJAX request repeatedly per some interval of time), you need to build in a cancellation scheme. For example, if the last 5 requests have timed out, you should stop polling at least for some period of time. Even better would be to have the response of one AJAX request initiate the next. So, instead of using something like setInterval, you could use setTimeout and have the AJAX callback initiate it. That way, the requests only continue if the chain is unbroken. If one AJAX request fails, the polling stops immediately. However, in that scenario, you may need some fallback to re-initiate the request chain after some period of time. This prevents bombarding your already failing server endlessly with new requests. Also, there should always be some upward limit of the time polling should continue. If the user leaves the tab open for days, not using it, should you really keep polling the server for all that time?
On the server-side, you can use async with cancellation tokens. This does two things: 1) it gives your server a little more breathing room to handle more requests and 2) it provides a way to unwind the request if some portion of it should time out. More information about that can be found at: http://www.asp.net/mvc/overview/performance/using-asynchronous-methods-in-aspnet-mvc-4#CancelToken

Different server & browser HTTP status codes

I have a small python web application running on nginx with unicorn. The web application refresh it's page automatically every 1 minute.
Every day I see that around the same hour, the browser reports a 504 Gateway Time-out error and the application stops refreshing obviously.
I checked it with both chrome and firefox on two different client machines and two different server machines and found out it happens almost everyday on the same time (different time for each web server).
The weird thing is that looking at the web server access log I identify these calls and they are reported with 200 OK status code.
Could it be the the browser reports a different error code than the server due to connection issues? Any ideas how should I keep investigating it?
We found out the indeed our server had a maintenance procedure which blocked the access to it. Although it finished the request after a while the browser "gave up" and returned a timeout error. Once the maintenance procedure was canceled - the issue was resolved.
Yes - the server is able to serve the page ok so returns 200, but the client cannot finish the connection.
It could be a part of your infrastructure (firewall?) is choosing to update or something, although the odds of this happening at the exact same time of your request is slim unless it's a long running request or gateway outage.

Jmeter http requests get 400 response code in some random thread

I wrote an test plan by using JMeter. it's structured like this:
Thread Group
HTTP Cache Manager
HTTP Cookie Manager
CSV Data Set Config
CSV Data Set Config
Index Page
a few Http requests
Random Order Controller
a few Http requests
login page
a few Http requests
Random Order Controller
a few Http requests
Throughput Controller
a few Http requests
Simple Controller
a few Http requests
View Results Tree
I run 50 threads, however, some random http request fails with "Response code:400" in a thread, but it's successful for in other threads.
So I'm don't know how to investigate on this, as it works fine sometimes but it fails once or twice.
Can anyone give me some suggestions? I will really appreciate with your help.
you're possibly over hitting it with 50 threads (wild guess) Gateway Timeout perhaps .
Look at http://w3.org/Protocols/rfc2616/rfc2616-sec10.html
Note to implementors: some deployed proxies are known to return 400 or 500 when DNS lookups time out
if decreasing number of threads eliminates issue than it's not a test issue it's elsewhere.
Resolution details from the user1488025 :
We found the bug in mod_jk. Basically the default configuration of mod_jk doesn't work under high load, it will become slow, unresponsive, causes http error and half closed connections over time.

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