Determining Website Capacity - asp.net

A client of mine has a website and they need to determine how 'scalable' the site currently is. What I mean by this is the number of users browsing around the site concurrently.
It's a custom e-commerce app in .net, not written by myself and the code is... well lets just say, a bit dubious.
A much bigger company is looking to buy them / throw funding their way but they need some form of metrics to show how much load it can take before it falls apart. This big company has the ability to 'turn on the taps' to a huge user base - and obviously doesn't want to do that if the site is going to fall over with a sneeze of traffic.
What is a good metric to provide here? And how can I obtain it?
Edit: Question revised

I always use Apache's "ab" tool: link text
Run it from a different machine, preferably a BSD or Linux machine with no firewall rules that will limit the performance of the tool. Because otherwise the result might not be as reliable. If you use a Windows machine, make sure you're using one that isn't limiting the number of active TCP connections.
When using "ab", the number you're looking for it "Requests per second". Experiment with the concurrency switch to see how many concurrent users you can handle before you're getting a lot of errors, or when the requests per seconds is dropping rapidly.
When you are noticing the webserver is having serious issues you should restart the webserver, and let it rest for a while before continuing the test.

You'd be better off with a hosted load test, as this might give you more insight on realworld scenario's (something like http://www.scl.com/software-quality/hosted-load-test, no experience with them though).
Furthermore: scalability is as far as I know, not how many concurrent users can be served, but the way how easy it is to serve more when the site grows bigger (by adding extra servers etc, how easy is it for the website to scale up, does the codebase allow to use unlimited number of servers, etc.)

Well, I suppose it'll depend on what the client cares about.
Do they care about how many users to can access the site at once? Report on that, but running simultaneous requests from another server until it dies, then get the number.
Do they care about something else?
For me, when someone says they want it to 'scale', it really means they have no idea what they want. So try and talk to them, and get specific details of what, exactly, they want to see 'scaling', and then, once you find the areas to analyse, you can do so trivially, and attempt to improve them.

Related

Is this Anti-Scraping technique viable with Robots.txt Crawl-Delay?

I want to prevent web scrapers from agressively scraping 1,000,000 pages on my website. I'd like to do this by returning a "503 Service Unavailable" HTTP error code to bots that access an abnormal number of pages per minute. I'm not having trouble with form-spammers, just with scrapers.
I don't want search engine spiders to ever receive the error. My inclination is to set a robots.txt crawl-delay which will ensure spiders access a number of pages per minute under my 503 threshold.
Is this an acceptable solution? Do all major search engines support the crawl-delay directive? Could it negatively affect SEO? Are there any other solutions or recommendations?
I have built a few scrapers, and the part that takes the longest time is allways trying to figure out the site layout what to scrape and not. What I can tell you is that changing divs and internal layout will be devastating for all scrapers. Like ConfusedMind already pointed out.
So here's a little text for you:
Rate limiting
To rate limit an IP means that you only allow the IP a certain amount of searches in a fixed timeframe before blocking it. This may seem sure way prevent the worst offenders but in reality it's not. The problem is that a large proportion of your users are likely to come through proxy servers or large corporate gateways which they often share with thousands of other users. If you rate limit a proxy's IP that limit will easily trigger when different users from the proxy uses your site. Benevolent bots may also run at higher rates than normal, triggering your limits.
One solution is of course to use white list but the problem with that is that you continually need to manually compile and maintain these lists since IP-addresses change over time. Needless to say the data scrapers will only lower their rates or distribute the searches over more IP:s once they realise that you are rate limiting certain addresses.
In order for rate limiting to be effective and not prohibitive for big users of the site we usually recommend to investigate everyone exceeding the rate limit before blocking them.
Captcha tests
Captcha tests are a common way of trying to block scraping at web sites. The idea is to have a picture displaying some text and numbers on that a machine can't read but humans can (see picture). This method has two obvious drawbacks. Firstly the captcha tests may be annoying for the users if they have to fill out more than one. Secondly, web scrapers can easily manually do the test and then let their script run. Apart from this a couple of big users of captcha tests have had their implementations compromised.
Obfuscating source code
Some solutions try to obfuscate the http source code to make it harder for machines to read it. The problem here with this method is that if a web browser can understand the obfuscated code, so can any other program. Obfuscating source code may also interfere with how search engines see and treat your website. If you decide to implement this you should do it with great care.
Blacklists
Blacklists consisting of IP:s known to scrape the site is not really a method in itself since you still need to detect a scraper first in order to blacklist him. Even so it is still a blunt weapon since IP:s tend to change over time. In the end you will end up blocking legitimate users with this method. If you still decide to implement black lists you should have a procedure to review them on at least a monthly basis.

When to use load balancing?

I am just getting in to the more intricate parts of web development. This may not be in the best place. However, when is it best to get load balancing for a web project? I understand that it depends on good design/bad design as to how many users you can get to visit a site without it REALLY effecting the performance. However, I am planning to code a new project that could potentially have a lot of users and I wondered if I should be thinking off the bat about load balancing. Opinions welcome; thanks in advance!
I should not also that the project most likely will be asp.net (webforms or mvc not yet decided) with backend of mongodb or pgsql(again still deciding).
Load balancing can also be a form of high availability. What if your web server goes down? It can take a long time to replace it.
Generally, when you need to think about throughput you are already rich because you have an enormous amount of users.
Stackoverflow is serving 10m unique users a month with a few servers (6 or so). Think about how many requests per day you had if you were constantly generating 10 HTTP responses per second for 8 hot hours: 10*3600*8=288000 page impressions per day. You won't have that many users soon.
And if you do, you optimize your app to 20 requests per second and CPU core which means you get 80 requests per second on a commodity server. That is a lot.
Adding a load balancer later is usually easy. LBs can tag each user with a cookie so they get pinned to one particular target. You app will not notice the difference. Usually.
Is this for an e-commerce site? If so, then the real question to ask is "for every hour that the site is down, how much money are you losing?" If that number is substantial, then I would make load balancing a priority.
One of the more-important architecture decisions that I have seen affect this, is the use of session variables. You need to be able to provide a seamless experience if your user ends-up on different servers during their visit. Session variables won't transfer from server to server, so I would avoid using them.
I support a solution like this at work. We run four (used to be eight) .NET e-commerce websites on three Windows 2k8 servers (backed by two primary/secondary SQL Server 2008 databases), taking somewhere around 1300 (combined) orders per day. Each site is load-balanced, and kept "in the farm" by a keep-alive. The nice thing about this, is that we can take one server down for maintenance without the users really noticing anything. When we bring it back, we re-enable our replication service and our changes get pushed out to the other two servers fairly quickly.
So yes, I would recommend giving a solution like that some thought.
The parameters here that may affect the one the other and slow down the performance are.
Bandwidth
Processing
Synchronize
Have to do with how many user you have, together with the media you won to serve.
So if you have to serve a lot of video/files to deliver, you need many servers to deliver it. Let say that you do not have, what is the next think that need to check, the users and the processing.
From my experience what is slow down the processing is the locking of the session. So one big step to speed up the processing is to make a total custom session handling and your page will no lock the one the other and you can handle with out issue too many users.
Now for next step let say that you have a database that keep all the data, to gain from a load balance and many computers the trick is to make local cache of what you going to show.
So the idea is to actually avoid too much locking that make the users wait the one the other, and the second idea is to have a local cache on each different computer that is made dynamic from the main database data.
ref:
Web app blocked while processing another web app on sharing same session
Replacing ASP.Net's session entirely
call aspx page to return an image randomly slow
Always online
One more parameter is that you can make a solution that can handle the case of one server for all, and all for one :) style, where you can actually use more servers for backup reason. So if one server go off for any reason (eg for update and restart), the the rest can still work and serve.
As you said, it depends if/when load balancing should be introduced. It depends on performance and how many users you want to serve. LB also improves reliability of your app - it will not stop when one system goes crashing down. If you can see your project growing to be really big and serve lots of users I would sugest to design your application to be able to be upgraded to LB, so do not do anything non-standard. Try to steer away of home-made solutions and always follow good practice. If later on you really need LB it should not be required to change your app.
UPDATE
You may need to think ahead but not at a cost of complicating your application too much. Do not go paranoid and prepare everything to work lightning fast 'just in case'. For example, do not worry about sessions - session management can be easily moved to SQL Server at any time and this is the way to go with LB. Caching will also help if you hit some bottlenecks in the future but you do not need to implement it straight away - good design (stable interfaces), separation and decoupling will allow for the cache to be added later on. So again - stick to good practices, do not close doors but also do not open all of them straight away.
You may find this article interesting.

ASP.NET page to reflect server status

I'm looking to create a webpage that will reflect the status of one of my company's servers automatically. Frequently there will be a minor error that only lasts 2-3 minutes, and it would be great to have this reflected on a self-generated page, which might prevent 50-60 unhappy clients from calling in simultaneously and asking what's wrong.
I'm not quite sure where to begin - would anyone have a suggestions for good resources to study? Programming examples? I'm not referring to the basics of writing an ASP.NET page, of course, but rather process interaction in Windows.
Thanks.
To pull this off, you'd need a separate page that essentially runs server diagnostics, otherwise the page wouldn't know if it was up or down. Also, the page would need to be isolated from the sort of problems that are kill other people's requests, such as cache hit problems, memory starvation, high CPU usage, insufficient bandwidth. So ideally the diagnostics would run in a separate app-pool, separate virtual directory, separate machine.
Many of the interesting diagnostics would require a WMI call, but some you can get from the My.Computer namespace.
Also, are you going to do this on every server, or do you want one web server to display the status of several different servers?
It also depends on the type of errors your servers are encountering.
If they are going down completely, or are losing internet connection, then pinging them after an interval of time will let you know if they are up or not.
If you have a specific process running on a server that becomes unavailable, that can be a little more tricky.
Your best bet is to find a way to do a simple request from the services/applications that are important and see if you get a response, if you do, the server is likely up, if not, then it is likely not.
Anything you can do to reduce the number of support calls you get is a good idea, but I'd also focus some time and try to figure out why your servers are going down so often.
Also, telling your users that the server is down, but not giving a reason why may not give the effect you are looking for. Users will still be confused and frustrated when they can't get their work done.
I know you were looking to build a webpage to display the server diagnostics, but there are plenty of server monitoring tools that produce webpages for an easy dashboard view of the history.
A quick google returned the following link:
http://www.webdesignbooth.com/10-really-useful-server-monitoring-tools/

ASP.NET What's the best way to produce a trial version for customers to download?

I've written a ASP.NET app that I hope to sell to businesses, I could host the trial but it's designed to connect to the customers data so customers will certainly want to install it to do a successful evaluation.
I've never produced anything commercial before so I'm looking for advice on how best to limit the trial, a 30 day trial seems most common, do you simply rely on the clock of the PC/Server they install it on? Any other suggestions welcome, please keep in mind this is ASP.NET app so will be installed on their web server.
Thanks
Craig
I would just do it via the PC's clock. At the end of the day, they could just change the clock and continue to use your software, though it's probably not going to work in practice (i.e. most software actually uses the date/time for other things as well and changing it going to screw that up).
Generally, you can usually trust business more than you trust the general public. The liability of a business is much higher than that of an individual, so if it came to it, you could potentially sue them for quite a bit. That alone means most businesses will purchase licenses for all of their software: a few hundred (or even thousand) dollars for a software license is much better than risk getting sued.
When they sign up for the demo, make sure you get all of their contact details and so on.
I would setup a web service on your server to authenticate the demo application. The web service should get called periodically and if it fails, then shut down the application. That way you have complete control over the trial (you can extend it or shut it down remotely).
You should give them some sort of key which they will place in your web.config that will identify them as a customer.
Make sure you take the usual precautions of encrypting / using hashes with both the key and the web service so it's not bypassed.
This sort of thing has been well covered on SO in the past.
You cannot make it unbreakable, but you can make it very difficult for the client to break your trial period.
One way to do it is to take the first run time and encrypt that info and store it either in your web.config or database. This has a weakness though: what do you do if the value is not present where you expect it to be?
Another option is to ping a webservice that you host. If the webservice says their trial is over then you can render the appropriate page to tell them that. This has the advantage that the webservice is beyond their control and cannot be messed with. It has the disadvantage that not every client will want to be allowing their web app to phone home, and there may be connectivity issues which would interfere with the functioning of your app.
So you might want to come up with a variety of options, and then implement a licencing module using the Provider pattern, so that you can swap in the licencing module most suitable for that client.
Put a counter in the web.config, of course give the counter a non-related name so the customer does not know what it is for. Every time they access the application you can increment the counter. Give them x number of log-in's.
If you want you can encrypt the counter if you do not want the customer to figure out that the counter is incrementing.

How would I go about figuring out the maximum load my server(s) can handle?

In Joel's article for Inc. entitled How Hard Could It Be?: The Unproven Path, he wrote:
...it turns out that Jeff and his
programmers were so good that they
built a site that could serve 80,000
visitors a day (roughly 755,000 page
views)
How would I go about figuring out the maximum load my server(s) can handle?
Benchmarking your software is often a lot harder than it seems. Sure, it's easy to produce some numbers that say something about the performance of your software, but unless it was calculated using a very accurate representation of the actual usage patterns of your end users, it might be completely different from the actual results you will get in the wild. Websites are notoriously hard to benchmark correctly. Sure, you can run a script that measures the time it takes to generate a page but it will be a very different number from what you will see under real world usage.
Inorder to create a solid benchmark of what your servers can handle, you first need to figure out what the usage patterns of your users is. If your site is already running, you can easily collect this data from your logs. Next, you need to create a simulation that will emulate exactly the same patterns as your real users exhibit... that is - view front page, login, view status page and so forth. Different pages will create a different load on the servers requiring that you actually fetch correct set of pages when simulating load on your servers. Finally, you need to figure out which resources are cached by your users, you can do this again by looking through your access log or using a tool such as firebug.
JMeter, ab, or httperf
You can create several "stress tests" and run them as the other posters are telling.
Apache has a tool called JMeter where you can create these tests and run them several times.
http://jmeter.apache.org/
Greetings.
Jason, Have you looked at the Load Test built in to Visual Studio 2008 Team System? Check out this video to see a demo.
Edit: Here's another video that has better resolution.
Apache has a tool called ab that you can use to benchmark a server. It can simulate loads requests and concurrency situations for you.
Basically you need to mimic the behavior of a user and keep ramping up the number of users being mimiced until the server response is no longer acceptable.
There are a variety of tools that can do this but essentially you want to record a few sessions activity on your site and then play those sessions back (adding some randomisation to reflect real user behaviour) lots of times.
You will want to log the performance of each session and keep increasing the load until the the performance becomes unacceptable.

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