I have a problem with google analytics and stripe checkout where all goal completions are attributed to checkout.stripe.com, instead of the actual referring website.
I am using Google Analytics UA and have the Global site tag on all pages. Then I have a goal to track the success page, which stripe checkout redirects to upon successful completion.
User flow:
Website visitor comes from one of the referral pages.
Then they click on the stripe checkout button, which takes them to a stripe hosted page.
On stripe hosted checkout page, enter payment info.
Upon successful payment, redirected to success.html (which is the goal being tracked in analytics).
So when a user goes to success.html, Google analytics attributes the goal completion to stripe checkout, instead of the website that referred them to my site in the first place.
Has anyone else experienced this? Am I doing something wrong or is this just how Google Analytics works when using Stripe Checkout?
This seems like a GA configuration issue rather than Stripe. I'm not really familiar with GA, but if there's some way you can override the attribution, Stripe Checkout lets you set your success_url dynamically. For example, for each customer sent to Checkout, you could include the original referrer in the success URL they'd ultimately be sent to, in addition to getting the Checkout session ID in case you'd like to retrieve some session data (like metadata):
success_url: "http://example.com/success.html?original_referral=ref_123&session_id={CHECKOUT_SESSION_ID}",
https://stripe.com/docs/payments/checkout/custom-success-page#modify-success-url
not sure if you have solved this yet but you can block certain referral urls. Go to analytics go to admin> set up assistant > tag installation> click on your data stream > more tagging settings > list unwanted referrals> then from there just exclude the url you don't want tracked so in your case it's checkout.stripe.com
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I have a magento store. There is a button on product Page which gives option to customer to buy the same product from another website.
If the user redirects from my store to other website, and buys product from other website, I want to track this using Google Analytics.
Being new to Google analytics, I don't know what's the best way to implement that functionality. Please help.
You can measure the click on the button to GO to the other website.
To measure if they buy something there you should add an event on the other website that send the ga data to your own UA id..
I add Enhanced Ecommerce in my GA tracking, all steps tracking fine, except CheckOut to Transaction, two action not linked together (has checkout but shows 0%).
P.S. I user third Third-Party Payment and in my test enviroment, staging GA，two action links OK. So I think maybe I miss some GA setting?
I think what's happening here is that you have not added the third party payment gateway to your referral exclusion list. Therefore, every time a user returns to your site after paying, this is triggering a new session in GA (with a new source/medium). This is why you see 1 session with transactions but 0% funnel carry through. Try adding the domain of your payment gateway by following the instructions here.
A client of mine is having some issues with regards to tracking campaigns in Google Analytics that I was hoping one of you can advise me on.
They have recently sent out an email with the Google Analytics campaign information in the links back to the site from a button in the email (link created with the URL builder).
As well as the Google Analytics information they also send their own parameter for tracking using a bespoke system of theirs. In the end the url that visitors would go to after clicking the button in the email was something along these lines:
http://www.domain.com/pagename/?bespokecampaign=lead_gen/email/email_btn/boxcampaign&utm_source=email_pure&utm_medium=email&utm_term=email_btn&utm_campaign=boxcampaign
Looking at Acquisitions in the Google Analytics report I can see in the past this page has been viewed and has the correct Source/Medium set as email_pure/email.
However, there was a lead gen form that was filled out on the site after landing on this particular page that sends an event action that the form was filled out. When trying to view the campaign information for these events I do not see any information regarding the Source / Medium for that event being the correct information from the URL.
The Salesforce model in place to receive these leads took the referrer URL correctly, containing the Google Analytics parameters, but there was no record in Analytics to suggest one of the form events had the Source/Medium of email_pure/email.
Does anyone have any ideas on what could be causing this and potential fixes?
I would like to track WordPress user signups/registration using Google Analytics.
I've done this with other platforms before but for some reasons it's not working on WordPress.
1- I set my Goal URL to: /wp-login.php?checkemail=registered (that's the landing URL fir a success sign up)
2- Match Type: "Exact Match"
3- Goal Funnel Step 1: /wp-login.php?action=register (that's the Registration form URL)
I have couple of sign ups lately but Google Analytics didn't track them.
Anything help would be appreciated. Thanks
Check to see if your GA code is even on the registration page? Even though I have my GA code in my header in all my pages WP left it out and I had to manually add it to the Registration Pages.
I've set up GA ecommerce tracking by putting the required JavaScript code on my order receipt page. However, if the user reloads the page (or arrives to it without actually completing a purchase), won't the order be counted again?
How can I make sure each order is counted once and only once?
First off, your application should probably be designed in a manor that would not allow users to access an "Order Placed" type page directly, they should only be able to get there as a result of shopping cart checkout process. Depending on your server technology, you can usually limit this by only accepting specific HTTP Verbs (methods) such as only allowing POST operations.
Secondly, check out the addTrans()documentation. So if your application allows users to refresh a page that is tracking transactions, then logging the exact same ecommerce data for the same orderId will just overwrite the old data with the new data - which may be the same depending on how your app is structured.
Either way, I strongly recommend not allowing your users to refresh this page if you that is where you are tracking Google Analytics. When an order is placed on our website, we clear out the shopping cart and return the user to an order receipt page with the GA ecommerce tracking. Then, if anybody tried accessing that page again and their cart is empty, the get redirected to the "Orders" page where they can review recently placed orders (no GA ecommerce).
Hope this helps!