I have an app in Google's Play Store that had an update rejected recently and the app subsequently pulled. We've corrected the issues, at least I think we have, but Google can't test the app because they keep receiving access errors. I believe these are due to the fact that the application testing is being done from an IP/subnet that we have blocked, perhaps mistakenly, for previous suspected fraudulent activity. I've tried filing appeals and asking for the IP info but have had no success.
Does Google maintain a list of IP addresses they use for testing so I can whitelist them on my servers? If not, is there a better way to contact Google and ask for this information?
Thanks for whatever help you can provide! Apologies if this is the wrong forum to ask this, I am not actually the developer but having to troubleshoot this on behalf of the developer so I'm not as knowledgeable on the community or resources.
Related
At some point yesterday (25/08/21) we started getting errors accessing any documents held in firebase storage.
I can see them in the firebase console, but if I try to view them I get an error.
The exact error depends on which browser but it was along the lines of:
This site can’t provide a secure connection
firebasestorage.googleapis.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
After a bit of digging, it seems specific to the BT ISP in the UK, and caused by their BT Web Protect product. If I disable Web Protect from my BT account I can access the urls again, but obviously that is not a solution I can offer to our customers. (Similarly, if I connect via a mobile hotspot on my phone, all is well)
I contacted BT who suggested I email saferbrowsing#bt.com and ask them to unblock it, so if anyone else is having this issue please do the same - the more noise on this the quicker the resolution hopefully.
To the Firebase team - is there anything you can do from your side to expedite this? Firebase Storage is a huge part of our product and it simply doesn't work for anyone on BT at the moment.
Thanks
John
I got a reply from BT this morning saying that firebase has been unblocked, and all seems to be working again. phew!
Several ISP's have anti-spam detection, this is used to hunt down new spikes of traffic that can seem suspicious. If you are getting faults from users from a specific ISP or geolocation, this can indicate outages or blocked requests.
The best solution is to always call their technical support and discuss what could have triggered it and remove any potential blocks from happening again.
I don't know if my app will work in China and I don't know how to test it. I had read somewhere that there's a firebase Chinese domain .cn in operation. Is there a possibility to transfer the current project to the Chinese domain and make it work, if it doesn't already?
If I create a new project and select the Chinese servers for my firebase services then will it have any other adverse consequences for the rest of the world? This solution would literally force all the developers to have the firebase servers located in China, just so they don't miss out out on their Chinese user base, which I assume could be an issue to some.
I might not have the best ideas but any suggestion and a workaround would be appreciated.
There isn't a simple way to do that. Indeed, trying to set the servers there might a be way, but it's not a guarantee, since China Firewalls are constantly changing. You can try some onlines tools as this one here to verify if your domain is blocked, by adding the URL of your application.
Besides that, the best option is the one clarified in this other post here. You would create an API in Heroku and make the data and calls from Firebase go over this API, so it would make the connection. Another option you may try is using a proxy server - as very well explained in the article Firebase: Accessing Firestore and Firebase through a proxy server - so it gets complied and it's possible to be used in China.
The usage of VPN is not a very good option, as not of them work in China and the ones that work can easily vary, also, this could impact the usability, since it might affect performance and usage for the users there.
To summarize, there isn't a specific and fully correct answer to using Firestore in China, due to the fact that updates and changes on their rules are regular, but these are some alternatives that you can give it a try. It's more about trying the one that would be less damaging for your use case.
Let me know if the information helped you!
Might be helpful for someone...
There is a Firebase alternative for China - Huawei Mobile Services. It contains services like Auth Service, Cloud Functions, Cloud DB, Crash, Push Kit, Ad Kit, and many more...
I am after some help.
I have a mobile application that I would like the ability to log all network requests made to our internal APIs.
For our websites we use Splunk to log all network activity and this is great for doing investigations. my issue is that I need to engage with other teams to get these logs to do my investigations. We have App Dynamic, but this doesn't give me what i want.
For example. we might have an issue with users not being able to log into out sign on API. I would like to be able to have a tool that would allow me to tack the user in question and see what was sent to the API and what the response was.
Could you please let me know a tool that would help me with this? is there a way to create a server that all requests pass though, that i could install Splunk on? is there a better approach?
Thanks in advance
AppDynaics logs every network request and crash if you implement the mobile component. Did you test the Mobile components for AppDynamics?
I have an existing asp.net application that is currently in production for more than 3 years now. That application was developped based on internal and user requirements. That application is also using Google Analytics to detect different usage metrics to understand more what users are doing and which part of the system is most requested. But... we understand now that we are not so well connected to client's need's and more importantly, we don't receive a lot of feedback from them and when we receive feedback, that feedback is sent to many different people so most of the time they are lost or missing some valuable informations. Here is my question: is there some free (or paid) products that can be incorporated into an existing asp.net application that can provide the following functionnalities:
For my users:
Send feedbacks
Log bugs
Submit feature request
Ask questions
Be able to follow an issue, bug or feature and subscribe to it
Be able to rate answers
Be able to include attachments
Be able to vote for issues to prioritize them
Etc.
For me:
Respond to all of these issues and be able, in some way, to see and analyze all of this data to properly populate our product backlog with what user needs
My real need will be to have something like Telerik has implemented. Is there something that can be incorporated into an existing application?
Thanks in advance
What about User Voice? It's a great system to collect user feedback. Not sure if you'd get the integration you're looking for. For the rest of your requirements it seems it would work really well.
We have a Microsoft web stack web site, we have a members database.
We want to start doing mass-emails to our (opted in) membership.
I don't particularly want to re-invent the wheel with a system for having a web form submit and then mass send emails looping through thousands of records without timing out and overloading the server...
I guess I'm looking for something like Mailman, that can run on a windows (ASP/ASP.NET + SQL Server) backend and do the work for me, with suitable APIs to manage the subscriber list and send emails to that list.
Suggestions please?
I agree with acrosman, third parties that host email lists are a good way to go. A very reliable site I've found for mass emailing is http://mailing-list-services.com/. They do a good job to make sure their servers are never black listed or marked as spam. I've used them a few times, their website design blows, but their service is awsome. The Lyris Listmanager software they use has a pretty extensive API.
Advanced Intellect has some great tools, like aspNetEmail and ListNanny.
MaxBulkMailer might be a solution for you? The organisation I work for uses it to connect to www.authsmtp.com which gives us credits for a certain number of e-mails that we can send per month. You can import a spreadsheet of your mailing list or tap straight into a SQL server and pull the names and addresses. Available for Mac and Windows.
(not a sales pitch)
my company offers mail manager, but it's a hosted service. It has a full API though.
You can also check out how DotNetNuke does this
Unless your running a business that specializes in email, I'd suggest you find a hosted solution. There are 100's of little issues that come up when you run your own service over time. A hosted solution can save you lots of time and effort (and therefore money).